Theale Gas Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Always a pleasure to work with Jon who installed the boiler and maintains it - he's even good natured when I call him with some ridiculous question and he still visits to reassure me :-)

Rated 5 out of 5 stars

Called Jon out as our old boiler wasn’t working. He got it going but recommended that it needed replacing but also provided a quote for a permanent fix to the old boiler. We opted for replacement wh... See more

Rated 5 out of 5 stars

Fantastic service at a reasonable rate and in a swift timeline. Jon sourced the cylinder and fitted in a few days - despite issues with the supplier! informed the tenants constantly and kept them loop... See more

Rated 4 out of 5 stars

Jon was efficient doing a highly professional Job. He was clear with his communication about what he was doing and what he discovered in his investigation. He was friendly whilst keping his workspac... See more

Company details

  1. Plumber
  2. Boiler Supplier
  3. Gas Installation Service
  4. Home Improvement Store

Written by the company

Theale Gas is a small family run business covering Berkshire, Hampshire and surrounding areas. We specialise in gas, heating and plumbing solutions and are proud to be Worcester accredited installers. Theale Gas is owned and run by Jon Fleming who also lives in Theale near Reading. Jon has nearly 30 years of experience in the industry and is joined by a team of 3 engineers with a wide range of expertise and specialisms. Theale Gas pride ourselves on great customer service, timeliness, tidiness and reliability. If you have a heating or plumbing problem please don’t hesitate to call Theale Gas for a friendly no obligation conversation/quote to see how we can help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Kitchen Cupboard Repipe

Jon was efficient doing a highly professional Job. He was clear with his communication about what he was doing and what he discovered in his investigation. He was friendly whilst keping his workspace clean and adhering to Covid guidelines
He also removed all of the old fittings from the property so there was nothing I needed to dispose of.
The only negative I can think of was some delays with communication, however it can be hard to keep up with communication given that he predominantly wil be doing very hands on jobs or driving between sites throughout the day.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

We needed a radiator replacing

We needed an old radiator replacing and Theale gas found a replacement. It was fitted for a reasonable price quickly without any fuss. An excellent service.

11 April 2021
Unprompted review
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Reply from Theale Gas

Thanks David I’m glad you’re happy with our service

Rated 5 out of 5 stars

Gas fitters ,look no further

Very efficient service prompt and tidy work,both Jon and Ben were friendly and professional and very sensibly priced, would definitely recommend them of you are looking for any gas works. Tim and Jules

15 March 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Tim glad we could get it sorted for you

Rated 5 out of 5 stars

Fantastic Job

Thanks to Jon and the team at Theale Gas, they fitted a new central heating boiler for me this week. I would have no hesitation in recommending them, they offer an extremely professional, prompt and friendly service.

27 February 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Jon from Theale Gas fitted us a new boiler and we found that he provided us with a great and efficient service and at a good price.
Would highly recommend.

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jon responded immediately to our dilemma. He was extremely helpful, going above and beyond the normal brief in order to ascertain the problem and resolve it. W would certainly use him again.

14 February 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

To be honest it was an awkward fault I’m just happy we got to the bottom of it and sorted it for you.

Rated 5 out of 5 stars

Toilet syphon broken

Toilet syphon broken. Theale Gas came very quickly and replaced it - no mess no fuss.
Covid rules kept. They were very polite and friendly.

7 February 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Jill glad we could get it sorted for you 👍🏻

Rated 5 out of 5 stars

Fast, efficient and friendly.

Theale Gas gave us fast, efficient and friendly service. We were very impressed with the professional service from quotation, to installation and the excellent after care. Theale Gas responded quickly where others had failed to get back to us. We would highly recommend Jon and his team for quality service at a reasonable price.

16 January 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Helen we’re glad you happy with your new boiler and a especially that your happy with our service

Rated 5 out of 5 stars

Excellent service

Very pleased with the short notice and rapid response from Jon. A pleasure to do business with

12 January 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Karen I’m glad your happy with our service

Rated 5 out of 5 stars

Jon came out quickly to assess why my…

Jon came out quickly to assess why my boiler had broken down. We decided it was time for a new one, very good & efficient service, would recommend very highly.

9 January 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Adam really glad you’re happy with our service

Rated 5 out of 5 stars

Reliable and professional

Reliable and professional; had a new boiler installed, Jon turned up when he said he would, got the quote back when he said he would, replied promptly to all my questions, was easy to get hold of and all round seemed far more organised, diligent and professional than the other installers who quoted.

I’d have no hesitation recommending Jon and his team to others.

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

Booked at short notice to solve an issue with a gas fire which they resolved quickly.
Arrived within the timescale quoted, polite and friendly and Covid safe.
Would highly recommend.

4 January 2021
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Graham , I’m glad you’re happy with our service

Rated 5 out of 5 stars

Reasonably priced and professional

I found Theale Gas to be very professional. Jon arrived when he said he would, located the problem, explained what it was and how much it was going to cost to fix (which seemed to be a fair price), then set to work mending my heating. Very impressed. Would highly recommend.

2 January 2021
Unprompted review
Rated 5 out of 5 stars

Professional and excellent service (New boiler)

Excellent service from Jon and his team. They installed a new Bosch boiler and Nest thermostat. The price quoted was reasonable even gave a free pump, which needed replacing. Work done was very neat and professional. Highly recommended !! I will be using his service again to change our hot water tank.

31 December 2020
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Ash we look forward to seeing you in January

Rated 5 out of 5 stars

Excellent service

I manage a portfolio of properties and this Christmas Eve, I had a family report to me that they had no heating. At very short notice, Jon was able to attend to find the fault and go back on the same day to fit the necessary part to resolve the problem. I was extremely grateful, as was the family living in the property, knowing they wouldn't be left without heating over the Christmas period! Would strongly recommend Theale Gas to anyone.

31 December 2020
Unprompted review
Theale Gas logo

Reply from Theale Gas

Thanks Georgia please let us know if we can be of any further assistance

Rated 5 out of 5 stars

Heating flush

My heating system was performing poorly due to years of built up sludge in the system. Jon and his sidekick turned up and gave my system a thorough flushing out. You could notice the difference straight away! Jon even provided thermal imaging to show the effects. Thank you very much.

31 December 2020
Unprompted review

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