The Body Doctor Reviews 

106
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the quality of items such as eye drops, cleansing wipes, and comforting masks that effectively relieve dryness and irritation. Reviewers consistently emphasize the dependable service, noting that purchases arrive swiftly, are securely packed, and offer great overall value. Many buyers appreciate the smooth ordering process and plan to reorder to ensure they never run out of essential supplies. However, some people mentioned occasional issues regarding product manufacturing details, damaged packaging, or shorter expiration dates. Consumers also noted that certain shipments experienced delayed dispatch or differed from products previously bought at local pharmacies.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like eye drops, wipes, and masks... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrivals, fast shipping, and... See more

Service

Clients share satisfaction regarding the service, frequently highlighting quick delivery and helpful staff.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the eye drops and wipes provide great relief for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I regularly receive eye vitamins. They always arrive on time and so I do not need to worry about running out. Brilliant service.

Rated 5 out of 5 stars

I purchased eyelid cleansing wipes 200 at a competitive price delivery was quick and I was informed when to expect the parcel, which meant the delivery did not disrupt my day, I was able to organise m... See more

Rated 5 out of 5 stars

Have to distinguish the product from the seller/service here. Both deserve 5 stars, but what I bought was not produced by The Body Doctor. It was a pair of Mountain View aviator sunglasses by... See more

Rated 5 out of 5 stars

Just love your products they do what they say they do, The eye drops and eyelids cleaning spray have done wonders for my eyes no more itching and soreness. Will definitely continue to order all my pro... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

106 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(106)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Subscription

Have a regular 2 monthly subscription with them, which means I never have to worry about reordering the products. I think this is a great service.

19 August 2024
Rated 5 out of 5 stars

Great Customer Service

I have bought three pairs of Thin Optics Readers from The Body Doctor over the last four years (excellent emergency glasses by the way). The last pair, bought in June 2024 started to get some scratches from the inside of the case which was not good. I emailed Body Doctor and Kay responded the next day. They have replaced the glasses and case already and are using the photos I sent in to report back to the manufacturer.
Great service and a superb reaction from Body Doctor. Many thanks, I will definately be using you again.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

They hear you as well as SEE you...

Excellent Customer Service and Product (s)
I ordered two products from Body doctor. Both to supplement my contact lenses.
I ordered reading glasses to help with small print. I ordered from their THIN OPTICS RANGE Ordered the very cute and useable/functional Thin Optics Reading Glasses and Case these are the glasses that fit on the end of your nose,on the bridge,they are flexible and easily carried about the case is strong and sturdy and is credit card length.....the great thing about these is that they have no arms so do not go on your ears...wont break. The Connect glasses are as thin and not made to be flexible but like the reading glasses are super thin and carried in a case no thicker than your phone, also it can be stuck on back of your phone as it is easy to carry, they have arms but are just great reading glasses. delivery was fast and ordering easy. Even better when I lost my case KAY from customer services sourced me another case and sent it to me in two days. EXCELLENT PRODUCT and SERVICE in my experience .In the past I have brought masks and filters,eye drops etc all high quality, especially the AB Masks.

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Appalling customer relations

Appalling customer relations. No responsibility accepted for incompetence when dealing with returns,( even when the fault is plainly theirs.)
This has been my experience twice now ,so definitely not a "one off", Like talking to a robot.
There are other companies out there selling the same items .Avoid this one.

4 April 2024
Unprompted review
Show reviews in all languages. (106 reviews)

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