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The Body Doctor Reviews 

106
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the quality of items such as eye drops, cleansing wipes, and comforting masks that effectively relieve dryness and irritation. Reviewers consistently emphasize the dependable service, noting that purchases arrive swiftly, are securely packed, and offer great overall value. Many buyers appreciate the smooth ordering process and plan to reorder to ensure they never run out of essential supplies. However, some people mentioned occasional issues regarding product manufacturing details, damaged packaging, or shorter expiration dates. Consumers also noted that certain shipments experienced delayed dispatch or differed from products previously bought at local pharmacies.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like eye drops, wipes, and masks... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting prompt arrivals, fast shipping, and... See more

Service

Clients share satisfaction regarding the service, frequently highlighting quick delivery and helpful staff.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the eye drops and wipes provide great relief for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I regularly receive eye vitamins. They always arrive on time and so I do not need to worry about running out. Brilliant service.

Rated 5 out of 5 stars

I purchased eyelid cleansing wipes 200 at a competitive price delivery was quick and I was informed when to expect the parcel, which meant the delivery did not disrupt my day, I was able to organise m... See more

Rated 5 out of 5 stars

Have to distinguish the product from the seller/service here. Both deserve 5 stars, but what I bought was not produced by The Body Doctor. It was a pair of Mountain View aviator sunglasses by... See more

Rated 5 out of 5 stars

Just love your products they do what they say they do, The eye drops and eyelids cleaning spray have done wonders for my eyes no more itching and soreness. Will definitely continue to order all my pro... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.6

All reviews

(106)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Products Great Service

I have been buying a number of products from The Body Doctor during Covid to the present. From face masks to eye masks, from eye drops to MacuPrime and have found every product to be of high quality. My husband swears by MacuPrime and has noticed a distinct improvement in the quality of his vision and I am now taking them as well. The service is great and delivery on time.

3 December 2024
Rated 1 out of 5 stars

I have sent four emails to the company…

I have sent four emails to the company to express my dissatisfaction with the Biodegradable Eyelid Wipes. Upon opening the packages, I discovered that several of the wipes were completely dry. Despite my repeated attempts to contact customer service, I have not received any response. Considering the cost of these wipes, I am disappointed with the lack of quality control and customer support.

19 October 2024
Unprompted review
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Reply from The Body Doctor

Hi Rosemary,

I am terribly sorry for your experience with our product. As our eyelid wipes are made in batches, sometimes there can be a misfill of the solution causing some wipes to be dry. I would, of course, be happy to offer a full replacement for you. Please could you confirm the batch number of the eyelid wipes so we can report this to the manufacturer? In the meantime, our main contact number is 01484 868 816 (option 1) and our main contact emails are customerservices@the-body-doctor.com or sales@the-body-doctor.com if you could confirm the best address to send the replacement wipes out to? I can assure you that our customer service team aim to respond to all queries within 48 hours and all mailboxes are checked regularly including junk folders. Once again, I do sincerely apologise for the delay in responding to you via email and I understand this is incredibly frustrating for you.

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