We placed an order on 30th August and we are yet to receive it 3 weeks on. I have emailed the company on at least 3 separate occasions to check on the order but am yet to receive any response. Very... See more
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See what reviewers are saying
Considering the festive holidays, our order was a little delayed and we allowed for the extra 7 days when staff were back at work, our order was dispatched as promised and very co-operative when I ask... See more
Company replied
Took 10 days to be posted (this was put on the website and was clear from the beginning), however a mistake was made in the order. After e-mailling, they agreed it would be posted out, however 1 month... See more
Absolutely rubbish and not worth it at all, I ordered a medium mystery box and it took about 3 weeks to actually come and when it arrived it was not worth it. Cans of drink were dented and packing was... See more
Company details
Written by the company
We are on of the cheapest and best website on the internet for imported food and drinks from countries such as America, Canada, Australia, India & UAE. We thrive to bring the best customer service possible to our customers worldwide. We are based in United Kingdom, London and currently ship worldwide.
Contact info
22 hitherbroom road, UB3 3AA, London, United Kingdom
- info@thatsmycandy.com
- thatsmycandy.com
People also looked at
Great Company to order from…
I have placed orders with this company a few times now and they never fail to disappoint. Ordered a large mystery box and everything was on point I highly suggest ordering from this company as the prices are really well priced and customer service is great too!
18 August 2021
Unprompted review
Reply from Thatsmycandy
Thank you and hope to see another order from you soon!
Reply from Thatsmycandy
Thank you and hope to see another order from you soon!
Reply from Thatsmycandy
Thank you and hope to see another order from you soon!
very good
very good, took a week to come but other than that a very very good american shop
9 August 2021
Reply from Thatsmycandy
Thank you and hope to see another order from you soon!
It's been a week and my order still…
It's been a week and my order still isn't here but I do have the tracking number and its on its way
9 August 2021
Reply from Thatsmycandy
We can confirm your parcel arrived in the timely manner stated on our website, thank you!
I ordered my mystery box thinking it…
I ordered my mystery box thinking it would have aleast a chocolate bar in it as it said sweets and chocolate on the website only to be very disappointed that it was mostly nerds not a single chocolate bar.i won't be ordering from these again 😢
8 August 2021
Reply from Thatsmycandy
Hey! Unfortunately mystery boxes are always mystery and some might like them and some might not so we do understand you, however it states under product description that the box can have any or all of these items which it did, sorry for the confusion and inconvenience caused, thank you!
Terrible
Their packaging was actually terrible. They just chuck everything into a box with no padding or arrangement so all my snacks were crushed and broken. All my crisps were in tiny pieces.
I also selected a gummy assortment pack... it was ridiculous. They decided to fill it up with barely any gummies and put marshmallows and chocolate in there??? Won't be buying from here again.
7 August 2021
Reply from Thatsmycandy
We can confirm all the packaging was correctly done and recieved with no complaints whatsoever, however you did decide to leave a negative review because you did not like the non fizzy mix we sell.
Furthermore, for clarification we sell non fizzy mix and do not sell gummy mix which is what you recieved, thank you!
Reply from Thatsmycandy
very good, took a week to come but other than that a very very good american shop
Amazing prices compared to other…
Amazing prices compared to other American candy places with a good variety and quick delivery, very pleased with the purchase
5 August 2021
Reply from Thatsmycandy
very good, took a week to come but other than that a very very good american shop
the delivery took ages and the takis…
the delivery took ages and the takis were not as good as i expected them to be
2 August 2021
Reply from Thatsmycandy
Hey! We are sorry you have had to experience this!
However, unfortunately in this case that is the product you ordered and the order was delivered within the given timeframe of 5-6 Working Days, thank you!
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