thathome.com Reviews 

2,575
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,653 reviews, reviewers had a great experience with this company. Customers find the digital platform very easy to navigate and consistently appreciate the fast, helpful service provided. People note that accessing property details is quick and straightforward, making it simple to find what they need without hassle. Some reviewers were not happy with unexpected charges and the feedback process required before viewing their ordered documents. A few other people also felt that the pricing structure was unclear and mentioned frustrating issues with surprise monthly subscription fees. Consumers additionally pointed out that certain details provided on the site could easily be found on other free platforms.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that the website is user friendly and filling out... See more

Website

Users describe ambiguous interactions with website, noting that the platform is easy to navigate to find... See more

Service

Reviewers mention positive feedback about service, highlighting a fast, thorough, and accurate experience... See more

Price

Customers consistently note ambiguous experiences with price, often appreciating the low initial cost of one... See more

Product

Customers had mixed feelings about the product, with some finding it affordable and praising the detailed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Did not appreciate being quoted $1 for the report and then being charged $10. Bait and switch. Fraud.Deb Houck

Company replied

Rated 4 out of 5 stars

This has been interesting. It's still not what I actually wanted to see and check on. The process here is easy to do for about anybody.

Company replied

Rated 4 out of 5 stars

Cannot access documents without leaving review, so here I'm with a so-called review.

Company replied

Rated 4 out of 5 stars

I haven’t gotten exactly what I want at this moment but I have get this information before I’m ready to give a report

Company replied


Company details

  1. Real Estate Consultant
  2. also in
  3. Search Engine Company

About thathome.com

Written by the company

At ThatHome.com, we help you uncover the full story behind any property in the United States. Whether you're researching a home you own, considering a purchase, or simply curious about a neighborhood, our reports provide fast, accurate, and easy-to-understand insights.

Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.

You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.

Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.

Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.

Satisfaction Guaranteed

Not happy? We'll refund you.

Not happy? We'll refund you.
If you aren't happy with our property reports, we'll issue you a refund. And if you don't want to continue with your subscription, we make it easy to cancel.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(2,575)

1,631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Forcing me to write a review after I…

Forcing me to write a review after I already paid for the results is interesting enough but the process was relatively quick and easy I guess

20 October 2026
thathome.com logo

Reply from thathome.com

Hi there, You should be able to access your report directly. If for any reason that's not working for you, please don't hesitate to reach out to us at support@thathome.com and I'll make sure we get it sorted. Glad to hear the process itself was quick and easy overall.

- Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Acres

Ok I guess just wanted to see if acres was correct.

19 October 2026
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Reply from thathome.com

Thanks for checking in on that detail! Acreage figures in our reports come from official public land registry and tax assessment records, so if you spot a discrepancy it may be worth cross-referencing the parcel details with your local land registry directly, as recorded figures can occasionally differ from physical measurements on the ground. Feel free to reach out to support@thathome.com if you'd like us to look into it further.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Great service

My request was not answered.

18 October 2026
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Reply from thathome.com

Thank you so much for the kind words - we're really glad to hear you had a great experience with us!

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Good and fast response

Good and fast response

19 October 2026
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Reply from thathome.com

Thank you so much for the kind words - we're really glad we could help quickly!

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Simple quick process

19 October 2026
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Reply from thathome.com

Thank you for the kind words, it's great to hear the process felt smooth and straightforward! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Super fast and affordable

Super fast and affordable

19 October 2026
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Reply from thathome.com

Thank you so much for the kind words - we're delighted to hear the report was quick and easy on the wallet! - Alex, Customer Experience Manager, ThatHome

Rated 3 out of 5 stars

To soon to tell

19 October 2026
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Reply from thathome.com

Hi there, thanks for taking a moment to leave a review. I'm glad you've got your property report, even if it's still early days in terms of putting it to use. I'd genuinely love to know if anything fell short for you, or what it would take to make this a 5-star experience. If there's anything I can help with, please don't hesitate to reach out at support@thathome.com.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Quick and simple


Quick and simple

19 October 2026
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Reply from thathome.com

Thank you so much for the kind words, that's exactly what we aim for! - Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Yeah

I need to write something

19 October 2026
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Reply from thathome.com

Thanks so much for taking the time to leave a review! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Space

Amazing service I had

19 October 2026
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Reply from thathome.com

Thank you so much for the kind words, Space - we're really glad you had a great experience!

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Everything worked great 👍

Everything worked great 👍

19 October 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the kind words - we're really glad everything went smoothly with your report!

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Great

Fast and easy

19 October 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the kind words - really glad the experience was smooth from start to finish!

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Good

It’s good so far

18 October 2026
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Reply from thathome.com

Thanks a ton for this, comments like yours keep us motivated! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Easy to use

Easy to use, not problem

18 October 2026
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Reply from thathome.com

Thanks a ton for this, comments like yours keep us motivated! - Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Good and works

18 October 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome

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