Did not appreciate being quoted $1 for the report and then being charged $10. Bait and switch. Fraud.Deb Houck
Company replied
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Review summary
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Reviews shaping this summary
This has been interesting. It's still not what I actually wanted to see and check on. The process here is easy to do for about anybody.
Company replied
Cannot access documents without leaving review, so here I'm with a so-called review.
Company replied
I haven’t gotten exactly what I want at this moment but I have get this information before I’m ready to give a report
Company replied
Company details
About thathome.com
Written by the company
At ThatHome.com, we help you uncover the full story behind any property in the United States. Whether you're researching a home you own, considering a purchase, or simply curious about a neighborhood, our reports provide fast, accurate, and easy-to-understand insights.
Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.
You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.
Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.
Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.
Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.
You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.
Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.
Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.
Satisfaction Guaranteed
Not happy? We'll refund you.
If you aren't happy with our property reports, we'll issue you a refund. And if you don't want to continue with your subscription, we make it easy to cancel.
Contact info
United States
- 1-855-700-8805
- support@thathome.com
- thathome.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from thathome.com
Hi there, thank you for taking the time to share your thoughts. I'm sorry the report left you wanting more, and I'd genuinely like to understand what you were hoping to find. If you could reach out to us at support@thathome.com with your order number, I'll personally look into what may be missing and see what I can do to help.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words, and we're glad everything went smoothly for you! - Alex, Customer Experience Manager, ThatHome
Pay first reports later
Haven't gotten my report yet but it's only a dollar, you pay first. As well as leave a review to access them. It's not too bad.
20 October 2026
Reply from thathome.com
Thank you so much for the kind words, and we're glad everything went smoothly for you! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words, really glad we could make things straightforward for you!
- Alex, Customer Experience Manager, ThatHome
This was EASY.
14 October 2026
Reply from thathome.com
Thank you so much for the kind words, really glad to hear the process felt smooth! - Alex, Customer Experience Manager, ThatHome
Hidden charges
21 October 2026
Reply from thathome.com
Hi there, thank you for leaving a review. I'm sorry to hear you encountered unexpected charges, and I completely understand how frustrating that is. I'd genuinely like to look into what happened on your order. Could you email us at support@thathome.com with your order number so I can dig into the details and make sure this is properly resolved for you? If you also remember where you saw the pricing advertised (which page or offer), that would help me check exactly what was shown. - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Hi there,
Thank you for leaving a review. It sounds like you were hoping the report would help you understand your property boundary or line, and I want to make sure you got what you needed from it.
Property boundary data can sometimes differ from what's shown in official land registry or surveyor records, depending on how the source data was recorded. If there's a specific detail that seemed off or missing, I'd love to help look into it for you.
Please drop us a message at support@thathome.com and we can take a closer look at your report.
- Alex, Customer Experience Manager, ThatHome
I haven’t got the report yet
I haven’t got the report yet. You are forced to make review before even seeing what you paid for
20 October 2026
Reply from thathome.com
Hi there,
You should be able to access and download your property report. Please do check your account or the confirmation email you received when you purchased, as the download link is usually there.
If you're still hitting a wall and can't get to your report, please reach out to us at support@thathome.com and we'll get it sorted for you right away.
- Alex, Customer Experience Manager, ThatHome
Shouldn't have to leave a review in…
Shouldn't have to leave a review in order to receive your report.
20 October 2026
Reply from thathome.com
Hi MB, you should be able to download your report directly. If for any reason that's not working for you, please don't hesitate to reach out to us at support@thathome.com and I'll make sure you get what you need. - Alex, Customer Experience Manager, ThatHome
Moved from 10523 13th Ave N
Moved from 10523 13th Ave N, Seattle, WA to 6720 E Green Lake Way N, Apt 605, Seattle, WA 98103
20 October 2026
Reply from thathome.com
Thanks for sharing your experience with us, and best of luck settling into your new home!
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you for sharing that, it's great to hear the report gave you what you needed to move forward with confidence.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Hi there, thank you for taking the time to leave a review. It sounds like you may not have had a chance to view your report yet, so I want to make sure you can access it without any trouble. If you're having difficulty finding it, please do reach out to us at support@thathome.com with your order number and I'll make sure you're sorted. - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words - we're really glad the process felt smooth and straightforward from start to finish!
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for taking the time to leave a review, and we're glad we could help!
- Alex, Customer Experience Manager, ThatHome
The ease of using site
20 October 2026
Reply from thathome.com
Thank you so much for the kind words, and we're glad everything went smoothly for you! - Alex, Customer Experience Manager, ThatHome
POOR SERVICE
I paid 1 $ for a real estate property located at 8n Mulford Rd. South Yarmouth, MA 02664 and have not received the report or 1 $ refund.
WCM
20 October 2026
Reply from thathome.com
Thank you for flagging this, and we're sorry to hear the report didn't reach you. Our team will be sending your report to you directly by email, so please keep an eye on your inbox. If you have any further questions in the meantime, don't hesitate to reach out to us at support@thathome.com.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you for the kind words, and we're glad you found us! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words, and we're glad everything went smoothly for you! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words, glad the report gave you exactly what you were looking for! - Alex, Customer Experience Manager, ThatHome
Quick and easy and only $1!
20 October 2026
Reply from thathome.com
Thanks so much for the kind words, and great to hear you found it quick and easy! - Alex, Customer Experience Manager, ThatHome
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