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See what reviewers are saying

Rated 5 out of 5 stars

I loved everything about this company. Searched who could fix my Pioneer cdj2000 and came across these guys. Got initial quote, mailing in simple, got proper quote, paid and returned. Essentially faci... See more

Rated 5 out of 5 stars

Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service

Rated 5 out of 5 stars

Sent off the PS4 for repair (mysteriously broke a couple days after the PS5 was released!!) and the whole process was fast, efficient and very reasonably priced. Easy to post off using pre-paid servic... See more

Rated 5 out of 5 stars

I was a little nervous about sending our well-used and well-loved Nintendo Switch in the post to a company I hadn't used before, but with a dead console on my hands and kids acting like the dog had d... See more

Company details

  1. Recycling Center

Written by the company

Returns. Recovery. Recycling. Fulfilment. We help manufacturers and retailers manage electronics sustainably — from returns and RMA processing to asset recovery, WEEE recycling, and fulfilment. Our services boost circularity, protect data, and reduce costs across your tech supply chain. TFix is a UK-based specialist in electronics lifecycle services — including returns processing, asset recovery, electronics recycling (WEEE), and product fulfilment. Headquartered in London, we support manufacturers and retailers across the globe with efficient reverse logistics and IT asset disposition (ITAD) solutions. We tailor services to help brands streamline their RMA workflows, reclaim value from returns, and meet sustainability targets — without the need for a local UK presence. Our processes reflect native customer expectations with region-specific packaging, comms, and support. Our expertise spans consumer electronics, wearables, AV gear, and gaming devices. We identify reuse opportunities, reduce waste, and shorten turnaround times through intelligent repair, refurbishment, and recommerce workflows. We simplify returns and recycling by offering complete service layers: branded return portals, QR code labels, UK-based repair hubs, live tracking, detailed reporting, and rapid dispatch. You get transparency, compliance, and cost savings — while your customers get a premium post-sale experience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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Rated 5 out of 5 stars

Excellent experience

Had sent over a pair of beats for repairs a while back it was fixed and sent back within 5 days packaged very well and the beats still work! Amazing service

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and they gone inform…

Excellent service and they gone inform you with every step. the only issue i didn't like, you cant drop or collect the device which will make the issue much easier and quicker, other then that excellent, thats why the 5 stars. they repaired my son PS5 USB port

15 August 2022
Unprompted review
Rated 4 out of 5 stars

Bose Headphone Repair

Having left the battery in my Bose Noise Cancelling Headphones for a while, when I went to use them I found them inoperable and that the battery had corroded. I found TFix via a Google search and after booking a repair, I eventually sent them off. I was kept well informed as to what was required and how the repair was progressing.
Was slightly annoyed at receiving several emails saying that they were still waiting to receive the headphones and that each booked repair that is not received costs them £20.00. I was unable to send them off as the booking was made on 1st January and with the holiday weekend lasting until the 4th January Post Offices were not open.
Received them back quite quickly.

21 January 2022
Unprompted review
Rated 5 out of 5 stars

nintendo lite repair

Granddaughter broke joystick on her nintendo light,t it was the end of the world.I found this co.online ,got on their website and even me being a luddite I found it very easy to navigate.I explained the problem,I received an estimate .I printed off the prepaid labels and sent it off.Order was easy to track at every stage.I received it back wihin a few days.All is well in the World again.Great service great price Thank you Neil Collier.P,S.I am the best Granddad again.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

PS4 slim repair.

I sent in a PS4 slim for repair that had died. Found out it would need a new motherboard. To let anyone know who may need one, they don't come cheap. But given the current price of PS4's and PS5's if you can even find them, it's worth it. The repair was clearly first class. Hope it remains better than Sony's original inferior work! Thanks Tfix.

8 January 2022
Unprompted review
Rated 5 out of 5 stars

Fixed broken PS4

Tfix mended our PS4 which stopped loading games. Service was fast and we were kept up to date with progress reports. They even worked on a Christmas bank holiday! Price was transparent and reasonable.

4 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent servicing - fast, efficient and regularly updated on status. Very pleased with the process and, importantly, the outcome !

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, sent in switch with no start up,
quote given 2days later for fix which was much cheaoer than replacing he unit.
Delivered back after 7 days working great.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. It could not be easier, or faster, I doubt cheaper! My beat headphones work again and hopefully the repair will last. Thank you very much!

17 November 2021
Unprompted review
Rated 1 out of 5 stars

Beats Solo - Came back more damaged!

Really poor experience with these guys. They were advertising a Beats Solo 3 headband repair service for £37.99 - sent mine off with one broken clip on the left side (packaged in the original case and box so fully protected in transit) only to receive a message quoting £55.99 as "both clips were damaged". £10 cost to return the headphones so I originally considered writing them off (due to the risk of something else failing I'd rather just buy new ones under warranty) but curiosity got the better of me so I paid the £10 to have the headphones returned to find that the other clip had been broken in their care (ie. broke the second clip then tried to charge me for the privilege of fixing it). I'd be curious if anyone else has managed to actually the £37.99 deal (ie. whether this was one persons mistake within the business or is an established practice) but really disappointed with my experience with TFix and not a company I'd trust with my devices in future.

21 September 2021
Unprompted review
TFix logo

Reply from TFix

To anyone else reading this review, please rest assured we do not run any conspiracies over here. We service thousands of items every month and we simply have no time or interest to get involved into any such practices.

Rated 5 out of 5 stars

Great service.

Great service. Kept me informed about the process and progress of the work on my Nintendo switch. Fast repair and return.

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, fixed the issue and returned the item promptly. Thank you.

31 August 2021
Unprompted review
Rated 1 out of 5 stars

What’s happened to them?

What’s happened to them? They used to repair pretty much anything, they fixed a computer monitor board and a car key for me. Now, it looks like they only repair a very limited range of products and most of their services are suspended. I’m surprised they are still in business.

31 August 2021
Unprompted review
Rated 5 out of 5 stars

Very clear and easy service to use

Very clear and easy service to use. Instructions and progress updates were clear and easy to use. Price was great, turn around was quick. Really pleased and would recommend/use again!

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Super quick turnaround and a decent repair

Super quick turnaround and a decent quality repair. Would recommend for the price!

(This saved me buying a new pair of Beats or paying for Apple’s rip off ‘repair’ service which sends you a second hand replacement set of Beats for the price of a new pair!)

24 August 2021
Unprompted review

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