TestGorilla Reviews 1,705

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers had a great experience with this company. Many customers found the assessments to be engaging, fair, and meaningful, with tasks relevant to the role and accurate feedback. The platform's interface is often described as user-friendly, clean, and intuitive, contributing to a stress-free experience. People appreciate the well-structured and clear questions, which effectively test practical skills and allow individuals to showcase their abilities. However, some reviewers were not happy with the customer service, describing it as terrible and unhelpful. Additionally, some people mentioned that the time allotted for completing questions was unrealistic, especially for those requiring extensive reading and calculation.

What people talk about most

User experience

Clients share positive opinions on user experience, with many reviewers finding the platform user-friendly,... See more

Staff

Reviewers highlight ambiguous aspects of staff, with some customers expressing disappointment and frustration... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its user-friendliness and smooth... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction, citing... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as terrible and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was challenging but well prepared, the only dilemma is that for those that a slow in reading will miss great opportunities. At the end of the day even slow or careful readers are capable of working... See more

Company replied

Rated 5 out of 5 stars

I recently completed some of the TestGorilla assessments, and they really stood out compared to others I’ve taken. The tasks were clearly relevant to the role, and the feedback felt accurate and usefu... See more

Rated 5 out of 5 stars

The experience was great but some basic aspects should be amend. The questionnaire should be related to basic or 70% oriented tagged to job specialization. It gives deep insights of the person a... See more

Company replied

Rated 5 out of 5 stars

It was amazing! From the kind and encouraging emails, explaining everything step by step really eased me of how stressed I was feeling before I took my own test. The breaks in between and literally ju... See more

Company replied


Company details

  1. Software Company

Written by the company

TestGorilla is a leading skills-based talent discovery platform that combines sourcing, screening, and scientifically-validated assessments to reveal the complete picture of each candidate before the first interview starts. Unlike hiring tools that focus on experience and rely on assumptions, TestGorilla surfaces the best and most relevant talent, giving teams the context they need to hire smarter, faster, and more fairly. Built for modern teams, TestGorilla gives you the data and tools you need to move beyond resumes and make smarter hiring decisions based on what candidates can actually do. The platform now goes beyond assessments and offers AI-powered talent sourcing, letting you connect with over two million skills-tested job seekers ready to match your open roles.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Disappointing Experience Despite High Score

I applied to two roles through TestGorilla. The assessments were extremely stressful due to tight time limits, yet I still scored 96% on one of them. Despite that, I was rejected, only to be told afterward that they consider "other factors" beyond the test. If you're promoting skills-based hiring, be transparent about what you're actually evaluating.

To make things worse, I applied to another role and received two different results for the same assessment, sent to the same email. That kind of inconsistency shouldn't happen on a platform claiming to offer objective evaluation. It undermines trust in the process.

Also, I only applied because I received an email saying the role matched my skills. If that's not the case, don't send misleading invitations. Candidates deserve clarity, not confusion.

To reply on your comment, I have already informed the recruiter about the duplicate results, and of course no action taken.

And regarding the high score, the job I applied for were for TestGorilla. My understanding is that your platform is for Skills-based hiring. I would recommend deciding on who is the right fit before candidates spend one hour on the test.

29 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We’re really sorry to hear about your disappointing experience. We understand how stressful timed assessments can feel, and we appreciate the effort you put in. To clarify, employers often look at multiple factors in addition to assessment results when making hiring decisions, which is why scoring well doesn’t always guarantee moving forward.

The issue you mentioned about receiving two different results definitely isn’t the experience we want job seekers to have, and we’d like to look into that further. If you’re open to it, please reach out to our team with more details so we can investigate. We also appreciate your feedback on communication around role invitations—it helps us improve transparency for all candidates.

Thank you again for sharing your perspective, and we wish you the very best.

Rated 5 out of 5 stars

Review on TestGorilla

The test questions were very educative and It really help test my knowledge on so many subject matters. My level of IQ increased....I recommend that this test should be done every 3 months

29 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for sharing your experience, Isaiah! We love hearing that you found the tests so educational and that they helped you discover more about your skills and knowledge. Our goal is to help everyone see their full potential. We're wishing you the best!

Rated 5 out of 5 stars

My review of test gorilla

Time was a bit too fast, which is great. I love the questions and the structure of it too. The tests really shows if one is eligible for a certain role, generally I love test gorilla.

23 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback, Sanusi! We're glad you enjoyed the experience and found the test questions and structure helpful. It's great to hear that our platform helped showcase your skills for the role you were applying for. All the best!

Rated 1 out of 5 stars

This platform is very worst because it…

This platform is very worst because it don’t get result whatever assessment you have done. I had gave 4 exams in this Platform and till yet no response i get.

29 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We're sorry to hear this wasn't the experience you were hoping for, Sanjeet. We know it can be frustrating not to receive more details on your performance. Still, we appreciate you sharing your experience.
Test results are shared by the hiring company, so we recommend reaching out to them directly for feedback.

Rated 5 out of 5 stars

smooth hiring process

The questions were very well structured covering all the topics beautifully .

15 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We're glad to hear you had a great experience and found the questions well-structured and comprehensive. It's great to hear that our platform helped showcase your skills for the role you were applying for. Wishing you all the best!

Rated 1 out of 5 stars

Stay away from this platform.

Stay away from this platform.
1. Expensive
2. 1 year engagement without stating it clearly
3. Doesnt let you cancel. You will be charged for ages
4. Not good tests at all
5. Customer support not helpful

29 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We're sorry to hear this wasn't the experience you were hoping for. We appreciate you sharing your candid feedback, and we take your concerns seriously.

Ourplans are a year-long commitment, as stated on our pricing page. While we offer the option of monthly installments, this is different from a month-to-month subscription. We send renewal reminders two months before the renewal date to ensure customers have enough time to cancel before their plan renews.

We would be happy to discuss your concerns further and find a way to help. Please feel free to reach out to our customer success team for support.

Rated 5 out of 5 stars

Each questions from the assessment…

Each questions from the assessment truly helps in identifying the skills and characteristics of each applicants.

21 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback, Althea! We're glad to hear that you had a positive experience and that you feel our assessments effectively identify a candidate's skills and characteristics. We believe that focusing on what a person is capable of is the best way to hire.

Rated 5 out of 5 stars

Test was fine

Test was fine

1 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback, Osama! We're glad you had a positive experience with the test. We wish you the best!

Rated 5 out of 5 stars

Everything amazing

Everything amazing

29 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the great feedback, Nada! We're happy to hear you had an amazing experience. All the best!

Rated 5 out of 5 stars

I loved how the interface if the test…

I loved how the interface if the test was and how smoothly the examination went through..no glitches at all

16 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback! We're thrilled to hear that you had a smooth experience with our platform and that the interface was easy to use. Wishing you the best in your job search!

Rated 5 out of 5 stars

It was amazing

It was amazing! From the kind and encouraging emails, explaining everything step by step really eased me of how stressed I was feeling before I took my own test. The breaks in between and literally just everything was perfect I genuinely have nothing bad about TestGorilla to say

22 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback, Osama! We're glad you had a positive experience with the test. We wish you the best!

Rated 5 out of 5 stars

5 start review

The company is very decent and compassionate with the applicants , they give a fair shot to each candidate, besides the tailored questions are so specific toward the technicality and knowledge of the candidate. I believe any fraud candidate CV will be exposed in such assessment I have experienced quite few assessments but this one was something else it really reflects How big AECOM is

21 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We're glad to hear you had such a positive experience, Mukthar! We love hearing that you feel our assessments provide a fair opportunity for every candidate to showcase their skills and knowledge. It's our goal to help companies see the true potential in every applicant, beyond what's on a resume. We appreciate your kind words and are wishing you the best!

Rated 1 out of 5 stars

Worst Experience Ever

This was one of the worst tests I have taken as it by no means measures a person's aptitude. I have worked fraud matters for over 30 years and continually produced high quality cases which have resulted in numerous convictions. I was evaluated for a fraud position based upon 15 questions. This is travesty. Any company that uses this test to measure candidates is negligent and short-sighted.

18 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

We're sorry to hear this wasn't the experience you were hoping for, Kevin. We understand your frustration, and we appreciate you sharing your candid feedback.

We believe that assessments are a valuable tool to help companies make more informed and unbiased hiring decisions, but they should never be the only factor in the hiring process. Our platform is designed to be used as a part of a comprehensive hiring process that can also include interviews and other evaluation methods. Our tests are also designed and validated to measure the skills and attributes that are most relevant to a specific job.

Our goal is to help employers see the possibility in every candidate and put an end to paper-thin hiring. We wish you the best.

Rated 4 out of 5 stars

It was nice though the time was too…

It was nice though the time was too short and I think having more than 2-3 sample for each test group should be better so users get used to each category. But it was cool

28 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for your feedback, Jedidiah! We're glad you found the experience cool overall. We understand that time limits can feel challenging and that more practice questions would be helpful. We appreciate your suggestions as we continue to improve the candidate experience. We wish you the best!

Rated 5 out of 5 stars

The questions were straight forward and…

The questions were straight forward and easy to understand.

20 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the great feedback, Mercy! We're happy to hear that you found the questions straightforward and easy to understand. We wish you the best!

Rated 5 out of 5 stars

The platform is very user friendly

Firstly the website is very user friendly.... And also the fact that we had practice questions before each section. It made things a whole lot easier.

22 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the great feedback, Keny! We're glad to hear that you found the website user-friendly and that the practice questions were helpful. We wish you the best!

Rated 5 out of 5 stars

Better assessment experience

Better assessment experience

18 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the great feedback, Faseeh! We're happy to hear that you had a positive assessment experience. We wish you the best!

Rated 4 out of 5 stars

It was a great experience because the the platform was fair in its assessment

It was a great experience because the platform was fair in its assessment. I see a company that is not biased in her appraisal process.

22 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the great feedback, Agwu! We're glad to hear that you had a positive experience and that you found our platform to be a fair and unbiased way to be assessed. Our goal is to help employers make fairer, skills-based decisions. We wish you the best!

Rated 5 out of 5 stars

Overall test experience is good

Overall test experience is good . But i want to work with ur organisation please guide us

27 August 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for the feedback, Ankit! We're glad to hear that you had a good experience with the test.

If you're interested in working with us, we encourage you to check out our open positions on the careers page of our website. You can also learn more about our mission to "employ possibility" and what it's like to work at TestGorilla by exploring our social media channels.

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