Tessa Alliance Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the advisers are exceptionally patient, thoroughly knowledgeable, and completely free of any pushiness when explaining complex insurance options. People find the entire process remarkably smooth and completely stress-free from the very first contact. Consumers truly appreciate the personalized support and clear guidance provided during the transition between suppliers. Reviewers also point out significant financial savings, noting that tailored policies are secured at much lower costs than previous renewals. Clients feel confident in their final choices and strongly recommend these professional broker services for future healthcare needs.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, extensive product... See more

Service

People report positive experiences with service, highlighting exceptional support and guidance when finding... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are attentive,... See more

Price

Users describe positive interactions with price, noting that advisors successfully found competitive policies... See more

Customer communications

Reviewers highlight positive aspects of contact, expressing great satisfaction with the helpful and detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After a bad few weeks with NHS, the service here was a massive dose of fresh air in this area of business. Absolute top quality, clear, layman communication and honest appraisal of pros and cons of va... See more

Rated 5 out of 5 stars

If you are looking for a company to help you journey through the health insurance world do not go any further. Aaron Jones from Tessa Alliance guided me through the changeover from my old cover which... See more

Rated 5 out of 5 stars

We were given Zain’s name by a relative who recommended him and we were not disappointed. He was vey helpful and knowledgeable and was able to find the right health policy which covered our needs. He... See more

Rated 5 out of 5 stars

The thought of changing providers had stopped me doing so earlier, because of the hassle involved. However, from the first contact with Aaron, I knew this wouldn't be the case with Tessa Alliance. A... See more


Company details

  1. Health Insurance Agency
  2. Insurance Agency
  3. Insurance Broker
  4. Life Insurance Agency
  5. Physician Referral Service
  6. Wellness Program

Written by the company

Tessa Alliance specialises in comparing health insurance plans. We're always committed to doing right by our customers and see them as the core of our business. Our approach to the comparison of health insurance never involves being pushy and hard sales tactics are never used. We won’t recommend a plan unless it is in the best interests of our customers. We recognise that each individual has unique healthcare needs. Our mission involves delivering personalised service at every step of the process from initial inquiries to policy selection and ongoing support. Your journey with us is marked by attention to detail and a genuine commitment to your satisfaction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(301)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Quintin helped us through the process of switching our health insurance provider.
Helped us every step of the way and took time to answer all our queries and saved us a considerable amount on our premiums.
We would have no hesitation in recommending the Organisation, and Quintin, to anyone

8 May 2025
Unprompted review
Rated 5 out of 5 stars

James Smith of Tessa Alliance

James Smith of Tessa Alliance guided me through transferring my Health Insurance from my previous provider, Aviva to BUPA. It was a pleasure to deal with him. He listened and heard my concerns over lack of cover for Out-Patients and Tests, did a full market review based on my needs and then explained the benefits of each so that I could make an informed choice. He only saved me about £14 per month but greatly increased my policy benefits! It's not just cost which is important but the range of cover provided and James explained everything and made the whole experience very easy. It was a pleasure to deal with a Broker like this and I wholeheartedly recommend him and Tessa Alliance if you are considering Health Insurance.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

James Smith of Tessa Alliance - excellent service!

James Smith of Tessa Alliance guided me through transferring my Health Insurance from my previous provider, Vitality, to the Exeter. It was a pleasure to deal with him. He listened and heard my concerns, did a full market review based on my needs and then explained the benefits of each so that I could make an informed choice. He called at the exact time he said he would and I felt very cared for during the whole experience. It was such a relief to deal with someone like this and I wholeheartedly recommend him and Tessa Alliance if you are considering Health Insurance.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Craig was absolutely fantastic!

Craig was absolutely fantastic!! He was so friendly, attentive and informative and ensured I had all the information in order to make an informed decision that best suited my circumstances. Definitely better than going to an insurer directly as he was able to give impartial advice so I could consider all my options. Would highly recommend, especially to people like myself who have no clue!!

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Dealing with Tessa Alliance for medical…

Dealing with Tessa Alliance for medical insurance was much more helpful than I would have imagined because there was no pressure, just lots of useful information. Quintin knew his subject very well, was straightforward and clear in explaining the different policies and options, allowed me time to think it through and make my own decision. All good.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with Aeron…

I had a fantastic experience with Aeron jones and Manager Zain in thisInsurance company . From the very beginning, their team was incredibly helpful, professional, and attentive. They guided me through the entire process with clarity and patience, making what could have been a stressful experience feel smooth and straightforward. I truly appreciated the personal touch and the way they went above and beyond to ensure I got the right insurance tailored to my needs. I highly recommend this insurance adviser to anyone looking for reliable, friendly, and efficient service. Thank you again for all your support! Thank you

16 April 2025
Unprompted review
Rated 5 out of 5 stars

I was looking to change my Health…

I was looking to change my Health Insurance provider due to a large increase in the premium and found Tessaalliance - by accident. My contact at Tessa - James Smith - couldn't have been more helpful and patient to ensure I found the best provider and I would strongly recommend this company before you buy health insurance

3 April 2025
Unprompted review
Rated 5 out of 5 stars

If you are unsure..don't be.

I was a little apprehensive about health insurance but craig really helped explain everything in a very clear, friendly way. He really listened and understood all of my questions and I am very very impressed with this company as a whole. Thank you again!

9 April 2025
Unprompted review
Rated 5 out of 5 stars

I am incredibly grateful to Quintin for…

I am incredibly grateful to Quintin for arranging my private healthcare. From the very start, he was professional, attentive, and made sure I understood all my options. He found me the best plan that suited my needs and ensured a smooth process from start to finish. Quintin's made me feel confident in my healthcare choices and I highly recommend his services!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Natasha from Tessa Alliance

I have just renewed our Health Insurance with Vitality rather than stay with Aviva , Whilst the 30% increase in premium which Aviva was after was the catalyst for moving it was not the sole reason.
Natasha Kaur from Tessa Alliance was simply amazing, she was professional,knowledgeable and warm and took the time to understand my needs and then matched my requirements with a better policy with Vitality than what I had with Aviva at the cost I was paying the previous year .
A job well done

4 April 2025
Unprompted review
Rated 5 out of 5 stars

James was very clear throughout …

James was very clear throughout the health insurance minefield . Friendly and asking questions to be sure I got the cover I required , checking back with me several times so that he knew exactly what my requirements were .
He is kept to his telephone appointments , a very reliable , and I felt trustworthy representative of his company .
. He made the experience seem easy , His knowledge was second to none . He is a credit to his profession .
I will be recommending him .

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Tessa was really helpful and emphatic…

Tessa was really helpful and emphatic when dealing with my issue from a different health insurance and they have addressed it smoothly and a reliable way. The most important is the trust and the effort they put resolving my request. That was quick. Thank you very much.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Laurie was brilliant

Laurie was brilliant. Took a while to get the deal we wanted. Went through all the ins and outs, was patience. Kept on asking to look at other things and did so without any fuss

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Good service

James made the process easy to understand and was very honest and open regarding the policy.

27 March 2025
Unprompted review

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