Tern Visa Reviews 

73
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely appreciate how exceptionally fast and efficient the service is, frequently noting that their approved travel documents are processed within just a few minutes. Many individuals also mention that the online platform is remarkably straightforward and very simple to navigate without ever needing to create a cumbersome account. A few other people also felt that the dedicated support team offers exceptionally quick responses and very pleasant assistance throughout the entire application procedure. Satisfied consumers frequently recommend this professional agency to anyone needing reliable guidance with their visa submissions.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a quick, efficient, and straightforward visa... See more

User experience

Consumers find user experience to be positive, highlighting a fast and straightforward process. Reviewers... See more

Response time

Customers had positive experiences with response time, highlighting a fast turnaround and quick service.... See more

Website

Reviewers highlight ambiguous aspects of website, with starkly differing experiences reported by users. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast and super easy visa application process for a tourist visa to Australia. I received my visa confirmation very quickly. All I had to do was upload my travel ID and give a simple thumbs-up or thumb... See more

Rated 5 out of 5 stars

Getting a visa was so much easier and quicker using Tern than using the government web site (which I've used previously). It really did only take a couple of minutes – and my approved visa came back a... See more

Rated 5 out of 5 stars

Tern Visa was easy to use and provided my visa super quickly. Previously I’ve used the DHA IMMI system which is complicated and requires me to create an account. With Tern I just upload a passport pho... See more

Rated 5 out of 5 stars

Easy to use for both myself and my husband. Worth the money. Having spent hours on the official Australian website getting nowhere, no consideration of our ages and our lack of technical ability. We... See more


Company details

  1. #4 of 16 best companies in Software Company

Written by the company

Tern Visa makes Australian visas clear, fast, and affordable. We help individuals, families, and partners apply with confidence across both temporary visas (Visitor, Working Holiday, Student) and permanent migration pathways (Partner, Skilled, Employer-Sponsored). Our approach is simple: software for speed and consistency, lawyer review for accuracy and compliance—at a fraction of the cost of a traditional migration agent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

73 reviews

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4.7

All reviews

(73)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lifesavers

Lifesavers. Very helpful!!! Tern helped me with a complicated partner visa situation. Tony was super knowledgeable and it would have cost me thousands and potentially a loss if visa without his help.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I got scammed and turned to Tern who…

I got scammed and turned to Tern who advised me how to report it to the bank. I then went with them. It was so quick and easy. I tried through immi and that was very complicated. Great service thank you!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this service

The consultation was efficient and helpful. The lawyer answered all of my questions and gave me clear next steps to follow. I would recommend if you need quick and knowledgable advice throughout your visa application.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very Efficient!

I hate doing online admin but this was very straight forward because the website was so easy to navigate. Also, it took no time at all!

19 March 2026
Rated 5 out of 5 stars

So much easier than the government website

Getting a visa was so much easier and quicker using Tern than using the government web site (which I've used previously). It really did only take a couple of minutes – and my approved visa came back almost immediately. Definitely recommend using Tern.

10 February 2026
Rated 5 out of 5 stars

they took less time to make deliver me…

they took less time to make deliver me visa.
they have good knowlege of subject.
fast to reply any query if there with us.
happy to take yr services.

31 January 2026
Tern Visa logo

Reply from Tern Visa

We're really glad we could get your visa sorted quickly and smoothly. Our team takes pride in being responsive and knowledgeable, so it means a lot to hear that came through in your experience. We'd love to help you again anytime. Enjoy your stay in Australia!

Rated 5 out of 5 stars

Super efficient

Very quick, easy and I love that you can just take a picture of your passeport instead of the usual typing of the numbers. Makes everything even faster.

12 November 2025
Rated 5 out of 5 stars

Very good service…

Well that was quick and very simple with Tern. We go pretty regularly to Australia and it’s been stressful and time consuming in the past getting our visas sorted but this was really straightforward. Thanks!

13 November 2025
Unprompted review
Rated 5 out of 5 stars

So fast...

I couldn’t believe how quick and easy tern visa made it. Very impressed! I didn't even need to create an account.

9 November 2025

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