Tenant Angels Reviews 

I had a very positive experience with Tenants Angels when I discovered that my landlord had failed to protect my deposit as legally required.
From the start, the team was professional, clear, and reassuring. They explained my rights in simple terms and guided me through the entire process step by step. I was initially unsure about making a claim, but they made everything straightforward and stress-free.
Communication was excellent throughout — they kept me updated regularly and were always available to answer my questions. Thanks to their expertise and support, my case was handled efficiently and successfully.
I would highly recommend Tenants Angels to anyone who finds themselves in a similar situation. They genuinely care about helping tenants and ensuring landlords follow the law.

Vey helpful, I really appreciated the efforts in sending all the informations immeditaely, reposnd to any questions promptly. They will also put you in touch with the solicitors, and send you additionional links to help you understanding the legal terms and contracts (Conditional Fee Agreement).

Cannot fault there service and appears my landlord abided by there policy so no fault of tenancy angels. Very quick and efficient response

Very friendly staff and kept me updated all the time

Quick easy and everything explained with the process

They were quick to respond and get on my case. They equally got me a solicitor to look into my case quickly.

Full professionalism and at the same time very friendly and personalised approach. Even if due to my personal circumstances it took me about a year to finally sign an agreement with a solicitor, they always had time for me and checked how I am going (without my feeling to be pushed by them). Whenever I had questions they were very happy to help me and answer them. I recommend Tenant Angels to anyone who wants to claim unprotected deposit.

I was put in touch with a solicitor and physically received more than 2 times my deposit via cheque within 3 months.

They are really helpful. Their one-on-one communication style helped them understand the details of our case. They were really meticulous in checking the details of our case. It was a bit time-consuming (but understandable on their part since they need to ensure that the case was not a scam). But Tenant Angels supported us through the process.

Now we have finally filed the claim against the tenancy agency and the agent (who had ghosted us for 4 months) reached out within a single day. He promised to return the full deposit immediately and begged us to withdraw our claim. We did not do that and currently we are waiting for a proper resolution of our claim. Hopefully, we get properly reimbursed for all the distress that the agency put us through.

Extremely quick and professional service.

Fast response and fast performance, thank you.

Great help along the way, always there to explain things properly as I think reading all the solicitors letters ect gets a bit scary all the jargon ect. Would highly recommend them

I am very delighted with the phone call and the discussion in a professional way on how to go about my case.

Tenant Angels were amazing, they were always clear, compassionate and patient with my case. I would highly recommend them, I went for one claim and they found another claim I could make that I hadn't considered. Fantastic staff and company.

Very on it. Great service

Very helpful and kind. Very patient and understanding which helps during anxious times

Tenant angels were prompt, efficient, helpful and understanding. They clearly explained every stage of the process and made everything stress free and simple . They offer a no win no fee service , free advice and support , so you have nothing to lose . I wouldn't hesitate to recommend them

Using Tenant Angels was quick, easy and very professional. They gather the data and passed it to one of their approved solicitors and the case was assessed. The solicitor is in the process of serving our landlord legal documentation asking why they withheld part of our deposit and not placing our deposit into any of the government approved TDP schemes, which is illegal. We are very confident that we will recover all of our withheld funds and succeed in our case. Thank you to all at Tenant Angels, especially Lottie, for all your help and professional advice.