Disappointing experience
Disappointing experience. Tried to view a property in the centre of Osimo myself, and via my family who live in Osimo centro. Messaged via Idealista back in August, no response. Family member from Osimo went to the local office more than once, no help to view, always different excuses. I am a cash buyer but it seems no one is bothered to show me the property. Very unprofessional.
Reply from Tempocasa.it - Osimo
Dear Customer,
We are writing to you from Gruppo Tempocasa's Customer Care service. We thank you for dedicating your time to us: for us every report is precious and allows us to improve our service and that offered by our affiliates.
We are sorry that you cannot describe your experience with one of our agencies as positive.
We have carried out a check on the local affiliate, who informs us that the nickname with which he signed does not help him to associate you with a customer included in the agency's database and, consequently, to provide you with adequate support. We are always open to discussion in order to improve the experience of all our customers. We therefore invite you to send an email to customercare@tempocasa.com, we will be happy to investigate your report further if you deem it necessary.
We wish you a good day,
Tempocasa Group