I have ordered a bed, mattress, beside table and tall boy all from Temple and Webster. The mattress arrived yesterday and is super soft and cosy. I love the zipper to be able to remove the topper... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Building 2, 1-7 Unwins Bridge Road, St Peters, 2044, Sydney, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My package arrived so quickly, the website was good and my new winter sheets are so snuggly ❤️

Reply from Temple & Webster
great and swift honest service. Happy to use them again. rec0mmend this company to all. Product exactly as advertised. Delivery quick, and easy to search for products on the site.

Reply from Temple & Webster
Placed order 16 Feb, shortly after I received an “item has been shipped” email with a tracking number. When arrival date had passed by a week I contacted the shipping company who said they never received the parcel. I contacted temple and Webster who said it wasn’t actually even in stock! With no plan on when it would be next in stock. They accepted my order, told me it was shipped and I waited over 6 weeks in the end without even telling me they didn’t actually have any and no plan to resolve- they didn’t have an idea when they would next have some?? Terrible customer service. Would not use again

Reply from Temple & Webster
I have made multiple purchases from Temple and Webster and have always been extremely happy with all my orders.
The only issue I ever had was a delay in a pergola delivery, however I reached out to customer service and they followed it up straight away and kept me updated as to when it would arrive.
I would highly recommend T&W

Reply from Temple & Webster
The bed and mattress exceeded our expectations.
However, the construction of the bed was difficult and time consuming, but the end product was brilliant.
Delivery service brought product into our home to the room it was to go in, and it was extremely heavy.

Reply from Temple & Webster
Great quality and easy to follow steps. Came in 2 boxes so easy for 1 person to carry. Fast delivery too

Reply from Temple & Webster
I love these teddy bear sheets. It's like snuggling up to a big Teddy bear. Lovely and warm on a chilly night, in bed and reading my book before going to sleep.

Reply from Temple & Webster
You people kept me in the loop all the time, when I had to expect the parcel to arrive and that was exactly what happened I waited and it arrived at my door all parcelled up beautifully on time and now I am enjoying how soft the sheets are.
Thank you so much.
Regards
Shirley

Reply from Temple & Webster
Temple Webster furniture has proven to be quality made and structurally sound plus good on the eye. I have purchased outdoor chairs and and a indoor bench very impressed and won't break the bank .very well finished off. I highly recommend.

Reply from Temple & Webster
I’m not on Facebook so I can only share my very very positive review to you!!

Reply from Temple & Webster
The product was lovely & was as shown on website. It was delivered very quickly & in good order.

Reply from Temple & Webster

Reply from Temple & Webster
Easy ordering. Good products. Quick delivery. Also being able to use pay on four.

Reply from Temple & Webster

Reply from Temple & Webster
I’m happy with the item that I bought from Temple and Webster. The delivery arrived on the expected date of delivery.

Reply from Temple & Webster
Beautiful.quality rugs,machine washable,heaps of styles and sizes to choose from,and lots of different products to choose from for ur home.TandW is very easy to purchase from delivery is fast i just wish the delivery people did try to deliver my rugs to my door I was home waiting and they didnt even try but thats the only issue I had and that wasn't temple and Webster's fault wonderful store

Reply from Temple & Webster
I have found Temple and Webster excellent for on-line purchases. Their description of products, honest, delivery efficient and instructions for assembly, clear.
Would happily recommend Temple and Webster
Brenda Mouritz and no, I am not a robot nor have I used AI for this review

Reply from Temple & Webster
Always prompt with delivery.
Always happy with products.
Needed a small round rug at a reasonable price and found it.

Reply from Temple & Webster
All purchases have been processed quickly and delivery has been fast. All items have been as described and I have been happy with products received.

Reply from Temple & Webster
I enjoy shopping at Temple and Webster and it has great furniture, household goods, bedrooms
Furniture and lounge room furniture to buy. Quick delivery.

Reply from Temple & Webster
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.