Template.Net Reviews 323

I wanted to look at some of the templates that were supposedly available but I wasn't able to without undertaking a 'free 30 day trial'. Even then I wasn't able to see the detail sufficiently so I downloaded a few. A Free trial has become a $250 monthly bonus for the company - almost $3K for the year subscription, and NO suitable templates. The company initially cancelled my subscription but then reinstated it. Greed. Really should have no stars!

Rain was amazing with customer service. They were easily accessible and addressed my issue immediately without any back and forth. They got me a refund quickly and without hassle. The best customer service experience I've ever had.

Chat Agent Rain, was very helpful and courteous.

I had an outstanding experience with Vera from Template.net's customer support team. She resolved my billing issue with remarkable speed and efficiency, demonstrating professionalism and a genuine commitment to customer satisfaction. Vera’s clear communication and prompt action made the process seamless, leaving me highly impressed. Template.net is lucky to have such a dedicated team member, and I wholeheartedly recommend their services based on this exceptional support!

The templates provided a good range of choices . It was a pleasure to work with them. There needs to be a choice to download in Microsoft word so that the letterheads can be used easily.
Cancelling was made extremely easy with Vi. I
cancelled mainly because I no longer needed to find a template at this time. Thank you for my lovely letterhead design.

This subscription was very helpful in making funeral arrangements for my mother. When I no longer needed it, your agent, Vi, quickly cancelled my subscription for me. Great customer service!

Customer support was amazing "Rain" is an amazing agent, solved my problem in no time at all ... thank you Rain

Vi, was really resourceful in guiding me through my refund process. I appreciate your help.

Good use of the site, then decice to cancel it, complicated to find but Vera from assistance did a great job doing it for me.

The processing was quick.

This website has been excellent for our nonprofit needs. Their online representative, Rain, was wonderful for our needs recently: sensitive, thorough, and helpful. I recommend it to anyone needing any category of template for their personal or business use.

The agent name is Vera and did not hesitate to quickly resolve my concern over the chat. Just awesome. Thanks.

nice templates and very good customer service. I accidentally paid for a year subscription, I only want 1 month, but they help to refund immediately. By the way, thank you Vera.

Support person made it easy to receive my refund. Very friendly and helpful. Very accommodating.

I subscribed to software in error. I contacted the chat and the agent dealt with issue immmediately and efficiently. Excellent Service

Quick Response and Accurate Solution from VERA

Vera is an extraordinary employee. She was very thorough and helpful. She assessed my situation and solved my problem. Vera made what is normally a negative interaction with most companies, into a positive and pleasant experience.

Rain at the customer service department was quick, helpful, and efficient when dealing with my unusual request. Great team

Thank you Vi for your amazing support! I really appreciate it :)