Template.Net Reviews 280

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting exceptional customer service that resolves issues quickly and effectively. Many people appreciate the prompt responses and the overall ease of using the service, finding it a valuable resource for well-designed templates that save time and enhance their work. However, some customers encountered issues with the website's functionality, such as text boxes moving unexpectedly or difficulties with color customization. A few other people also felt that the customer service was unsatisfactory, and some experienced problems with saving projects or templates disappearing.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the platform's... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the quick, efficient, and helpful... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers praise its ease of use, wide variety... See more

Service

Users describe positive interactions with service. Many customers praise the exceptional and outstanding... See more

Based on these reviews

Rated 5 out of 5 stars

I had a question about customizing a template for a client, and the support team responded within minutes. They walked me through the process step-by-step and even suggested design tweaks I hadn’t con... See more

Rated 5 out of 5 stars

After going through a few sites trying to create my invitation, this one was very simple and easy to navigate for me. The only problem I had was this slightly annoying thing where if I click on a text... See more

Rated 5 out of 5 stars

I accidentally clicked the wrong button and subscribed to the Plus package on Template.net. I reached out to customer support, and Rain responded quickly and professionally. She patiently guided me... See more

Rated 5 out of 5 stars

My experience with Template.net has been nothing but exceptional. From the prompt responses to very quick 5 star assistance. I thank you for all you help, guidance, exceptional templates and graph... See more


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

280 reviews

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Rated 1 out of 5 stars

Dificult to get support and to contact.

I clicked on the monthly charge and then was charged for a year. I tryed their online support to correct this and didn't get any response. I called the number given in the email and the number would not connect. I have now sent an email. This is very frustraiting.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't Use This Site

I went to download the template I had been working on for over three hours and the site froze. I lost all my work. Would not recommend using this site ever.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

This AI does not follow instructions

This AI does not follow instructions (I am using a different one now - read to the end)
It was working for a few weeks. All I needed was for it to write a few summaries of my writing. Then, suddenly, it stopped doing it - simply sent me generic templates, no matter how I phrased the instructions.
And this after that company charged me upfront for a whole year, after making me believe that I could pay monthly. Horrible experience. Typical robber baron capitalism. Hours of time wasted without any results. Rip off. Using ChatGpt now - all perfect.

4 April 2026
Unprompted review
Rated 4 out of 5 stars

An amazing choice of templates

An amazing choice of templates & downloads i was very impressed.
After purchasing what I thought was a one time download, I was mistakenly charged for a subscription. However, after contacting customer service, I was quickly offered a refund so everything was sorted out by the very helpful Vera, thank you.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Dennis provided amazing customer service!

This site has everything that you need; for free!! I lost an id card that i worked so diligently on the day before. Customer service, DENNIS, walked me through every step to try to retrieve my project. Although we were unsuccessful, I now know where to look next time. She also sent me a link to recreate the project in no time. She provided outstanding service; the biggest asset for Template.net. Thanks again, Dennis! :)

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Virgi was so helpful in solving my unauthorized charges.

Virgi was so helpful in solving my problem. I purchased a monthly subscription for my daughter. My daughter is Autistic and loves this platform.
I left my credit card as part of the payment, and needless to say, she charged an incredible amount on Template Subscriptions. I noticed Wallet activity and contacted Virgi. They were so helpful to problem solve with me. Thanks to Template and Virgi!

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Great ideas to launch any new project…

Template.Net offers great ideas to launch any new project brochure, bulletin, promotional event...It's so easy and fun! Vera was my sweet contact representative that assisted me...efficient and so helpful too!

19 March 2026
Unprompted review
Rated 4 out of 5 stars

In a business plan

In a business plan, there is usually a month-to-month budget for two years, followed by a quarterly budget for one year, and then a one-year budget so the investor knows what their investment is going toward. Then, there are the revenues that match the same time-period as the budget, so the investor can see a trend. There is also more to the competition portion of the business plan, including the industry segment's position and projected industry trends based on interest rates and market volatility. While I do have access to industry and competitor profiles, I could not cover any of these areas within the business plan.

5 March 2026
Unprompted review

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