Very helpful in finding/booking a holiday but that's all they are - a booking agent. If you have problems after that they are not interested and do not respond to calls/emails
Teletextholidays
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See what reviewers are saying
Preston seems to be the man! Clearly corrupt messaging from Teletext holidays. They are without doubt the worst company I have ever experienced. If you are looking scroll down to the real people th... See more
Waited 40 minutes to get through to obtain a refund which wasn’t Preston’s fault but rather the lack of staff available to take calls. Was told I would get a full refund however was advised that I wo... See more
They gave me the worst accommodation in the whole of malta so when I got there I paid again for alternative accommodation do not book this company unless you want a similar experience to mine
People also looked at
The service I received on my enquiry…
The service I received on my enquiry was very satisfactory.
6 August 2021
Unprompted review
Preston was very helpful he answered…
Preston was very helpful he answered all queries and offered his best help
5 August 2021
Unprompted review
Waited 40 minutes to get through to…
Waited 40 minutes to get through to obtain a refund which wasn’t Preston’s fault but rather the lack of staff available to take calls.
Was told I would get a full refund however was advised that I won’t receive this until 14 days after departure date which I’ve never come across before and fail to understand the reasons behind it. Preston himself is a credit to the company where he was courteous and polite however the company procedures aren’t great. Now waiting for a call within 48 hours to confirm accommodation cancellation. Apparently none of this can be put in writing!
22 July 2021
Unprompted review
Preston- a credit to the team
I rang teletext to chase up my holiday, the wait time was around 1 hour to get through hence the 4 stars an not 5, but Preston did a great job of finding out what’s going on and explaining things in a nice calm manner! Thank you!
22 July 2021
Unprompted review
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