Teletextholidays 

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Rated 3 out of 5 stars

Very helpful in finding/booking a holiday but that's all they are - a booking agent. If you have problems after that they are not interested and do not respond to calls/emails

Rated 1 out of 5 stars

Preston seems to be the man! Clearly corrupt messaging from Teletext holidays. They are without doubt the worst company I have ever experienced. If you are looking scroll down to the real people th... See more

Rated 4 out of 5 stars

Waited 40 minutes to get through to obtain a refund which wasn’t Preston’s fault but rather the lack of staff available to take calls. Was told I would get a full refund however was advised that I wo... See more

Rated 1 out of 5 stars

They gave me the worst accommodation in the whole of malta so when I got there I paid again for alternative accommodation do not book this company unless you want a similar experience to mine

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Indian scam centre

They gave me the worst accommodation in the whole of malta so when I got there I paid again for alternative accommodation do not book this company unless you want a similar experience to mine

17 October 2025
Unprompted review
Rated 3 out of 5 stars

Purely a booking agent only

Very helpful in finding/booking a holiday but that's all they are - a booking agent. If you have problems after that they are not interested and do not respond to calls/emails

16 September 2025
Unprompted review
Rated 2 out of 5 stars

Teletext Holidays - pushy sales tactics

Just called Teletextholidays for assistance with a trip to Salou. All seemed to be going very well - the agent was friendly, attentive and offered helpful input. I was very open about my budget from the start.
The call took a sharp downwards turn when I advised I needed to check my finances before booking.
There were immediate hints of pressure sales tactics. The price started over £400+ and was dropped to £380 with apparent discounts for the “best price”.

When I stood my ground and advised I needed time to consider, I was offered “a deposit of £100 and the balance payable the month before I travel” (which was only next month anyway)….

Undeterred from feeling I must make a snap decision, the price came down again to £350….I “only needed to pay the £100 to secure the booking”…..by this point it felt reminiscent of being in a market bazaar in Morocco - haggling the price down by “walking away” so the trader would keep dropping his price.
Makes me wonder just how far he’d have been willing to go.

I stood firm….even voiced my discomfort at the way the call was being conducted.
When the agent realised I was not moved by his pushiness, he abruptly ended the call.
Needless to say I won’t be browsing the website nor contacting Teletext Holidays ever again.
I’d rather not go abroad than feel like I’m being pushed to book without a second to consider my options.
This is NOT the way to do business in the travel industry.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Preston seems to be the man

Preston seems to be the man! Clearly corrupt messaging from Teletext holidays. They are without doubt the worst company I have ever experienced.

If you are looking scroll down to the real people that have dealt with this pathetic excuse of a business!

14 October 2021
Unprompted review
Rated 5 out of 5 stars

Preston is a lifesaver

This review is for Preston. He was beyond helpful and really lovely to deal with. He resolved all of our issues and went above and beyond for our family holiday. Thank you Preston for saving our holiday!! You really need to work for a better company, you're wasted at teletext. They are the worst company I've even known and we'd been having a nightmare until Preston managed to help us. Thank you again :) Danny B & Lisa

8 September 2021
Unprompted review
Rated 5 out of 5 stars

Preston.k was very helpful and still…

Preston.k was very helpful and still waiting on my refund so will give him 5* for his service but as for tele text I am fuming 😤 it has taken this long to get money back I’ve always used tele text and I was ment to be in Amsterdam in March still ain’t received a phone call text or email about my flight my refund or to rebook…. It’s almost like you want to steal my money and that I have to chase you lot for it ….. embarrassing I’m sure lastminute.com wouldn’t behave like this !!!!

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Dennis was very quick in finding the best hotel and it was value for money. would definitely use teletext for all my holidays.

15 August 2021
Unprompted review
Rated 5 out of 5 stars

I am giving this review specifically to…

I am giving this review specifically to Preston, one of the members of the Customer Support Team.He went for an extra mile to deal with my problem.He was very understanding and efficient.That’s how a good customer support should feel like:)

12 August 2021
Unprompted review

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