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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the app and website, citing issues with security, spam, and other problematic content. Customers frequently reported problems with account bans, often without clear reasons, and a lack of effective moderation against inappropriate activities. The customer service was consistently described as non-existent or unhelpful, with users struggling to get support for account issues, banned numbers, or general inquiries. Some people also felt that the user experience was poor, mentioning issues like their phone overheating during video calls and the app becoming a tool for spammers due to a lack of privacy settings. Conversely, a small portion of people were satisfied with the app's speed, functionality, and ability to store media, finding it useful for chatting and creating business groups.

What people talk about most

Social media

Reviewers express widespread dissatisfaction with social media, particularly Telegram. Many users report... See more

Application

People report negative experiences with the app, citing issues such as it disrupting communication, forcing... See more

User experience

Users describe ambiguous interactions with the user experience. Many reviewers express significant... See more

Customer service

Clients share negative opinions on customer service, with many reporting a complete lack of support.... See more

Website

Customers had negative experiences with the website. Many reviewers report issues such as frozen accounts,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

On Telegram, banning channels/groups has become much easier, and innocent people are getting banned — I'm not talking about the guilty ones. Around 50% of the channels I've joined on my Telegram accou... See more

Rated 2 out of 5 stars

Can be used for communication, but... No end-to-end encryption ("secret chats" are (nearly) a joke), all data are kept on their servers. This means everything is accessible. No corporate financial and... See more

Rated 2 out of 5 stars

I used to love the app until they introduced the premium model, and now I am getting 10 messages per day from spam, and the only way to get rid of them (restrict messages only to my contact) would be... See more

Rated 1 out of 5 stars

Be aware of this app and the founders' false claims about privacy and security. Telegram may delete your account without reason, and the app has no support, which means all of your data may be gone fo... See more


Company details

  1. Software Company
  2. Email Service Provider
  3. Internet Service Provider
  4. Software Vendor

Information provided by various external sources

Pure instant messaging — simple, fast, secure, and synced across all your devices. Over 100 million active users in two and a half years.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

776 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

ILLEGAL ACTIVITY TELEGRAM GROUP ADMIN @HAMMOND01

I am here to report a RUNNING FREELY, HUGE ILLEGAL ACTIVITY ON TELEGRAM!!!!!
A BIG SCAM Telegram Group, I have it recorded in videos as well.
The group name is:
@GOLD_XAUUSD_BTCUSD_SIGNALS
Group Admin User: @Hammond01
These are being REPORTED.
This is THEFT ONGOING ON THE TELEGRAM PLATFORM!!!
• This Arabic Scammer wrecks people off their money
• He calls it "investment plan"!
• TG Group Admin "Hammond01" NEVER RETURNS ANY MONEY❗️
• Hammond01 took $1000 from me;
Then he blocked my TG.
• He steals in the name of Allah.............
‼️BEWARE, he'll change his username & TG group name until I fully track him down.
• This is illegal activity and should be taken DOWN BY TELEGRAM RIGHT AWAY!!!!!
• TELEGRAM, WHY DO YOU LET THIS RUN FREE ON YOUR PLATFORM AND SHAME YOUR NAME⁉️

ILLEGAL ACTIVITY OF THEFT + SCAM ON TELEGRAM GROUP - GROUP ADMIN @HAMMOND01

24 May 2025
Unprompted review
Rated 5 out of 5 stars

It's the best messenger ever.

It's the best messenger ever.

It's ~10% more complex to use than whatsapp, but it's features are 10,000% better.

More then just a messenger. It's an ecosystem that I believe could change the world for the better.

That said, it has become full of scammers. All you gotta do is to go to your privacy setting on telegram, and simply block messages from all non-contacts to stay safe.

23 May 2025
Unprompted review
Rated 1 out of 5 stars

paradise for criminals

if you are a criminal download telegram they will protect you. Their report function is a complete scam, they use it as placebo since they do not care and no matter the amount of threats you received by message they will do 0 about it to "protect privacy" according to their founder x)

13 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMER ALERT!!!

be careful everyone this guy on instagram (@noiambillionaire) is scamming everyone. he show his kids to make people trust him but he is a SCAMMER be careful everyone!!! his telegram channel is (billionaire a pic with a fake Bugatti

1 May 2025
Unprompted review
Rated 1 out of 5 stars

On Telegram app

On Telegram app, someone scammed me. I wrote a report on Telegram and I never heard back!

The scammer, once when I was Telegram him, I also was texting another person. This Telegram scammer transferred a computer virus, which the other person I was texting at the same moment got!

22 February 2025
Unprompted review
Rated 1 out of 5 stars

No customer support at all!

I used to like telegram as a messaging app because it has nice features. But now I hate it with a passion because they have no customer support at all. I had paid to upgrade to Telegram Premium. Two weeks later, Telegram deleted my account with no explanation whatsoever, no warning that I had done anything wrong, no way to appeal. I've lost access to lots of important contacts, chats, and files. I emailed several supposed telegram emails, including their supposed emails for "support", "recover", and "abuse" all at "telegram.org." No one has ever responded to any of my emails. Their supposed support email accounts are unanswered. It is not that their customer service is just horrible; it's plainly non-existent. I even gave them a bad review on Google Play Store, and no one responded to it. I hope this company burns to the ground.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Poor app protections against hate…

Poor app protections against hate speech, and no technical support when I report users who misbehave. The app is full of bots with a very general privacy policy that is hard to understand I do not know who processes my data. No responses from customer support. I do not feel safe at the platform anymore. The platform is so unregulated that you do not know with whom you are writing and who the writer is. Moreover, many fake financial advisory companies are asking for your personal information. I am dissatisfied with this service. I consider stopping using this service if they do not improve their privacy and security policies. Thank you very much for your time.

3 May 2025
Unprompted review
Rated 1 out of 5 stars

Full of Scammers – Lost $41.37 Recentlyible app when it…

Telegram is a terrible app when it comes to user safety. It's full of scammers and fraudsters. A few days ago, I got scammed out of $41.37, and there was no support or response from Telegram. Anyone can create fake profiles, deceive people, and get away with it easily. This platform is unsafe and unreliable. I strongly advise others to be cautious and avoid sharing any sensitive information or money through Telegram. Telegram should take responsibility and protect its users!

23 April 2025
Unprompted review
Rated 1 out of 5 stars

I used Telegram Wallet to withdraw my…

I used Telegram Wallet to withdraw my legitimate earnings.
After over 30 hours of waiting, my account was restricted without providing a specific reason.

Support simply referred to “AML/CFT checks” and clause 10.2 of the User Agreement, without giving any concrete details.

They canceled my transaction and blocked access to my funds.

I was willing to provide any necessary documents to prove the legality of my transaction, but I was denied this opportunity.

Be very careful when trusting Telegram Wallet with your money — they can freeze your funds without real explanation.

Extremely disappointed with the service and lack of transparency.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Turned from a 5 star app into a shit app

Be aware of this app and the founders' false claims about privacy and security. Telegram may delete your account without reason, and the app has no support, which means all of your data may be gone forever. The claimed support email address will never respond to any requests. Additionally, Telegram is now full of scam airdrop bots that have been given verification badges by Telegram.

26 January 2025
Unprompted review
Rated 1 out of 5 stars

Telegram's customer care is extremely…

Telegram's customer care is extremely disappointing and, in my opinion, among the worst in the world. They provide little to no support for users. While Telegram boasts impressive technology, it’s frustrating that it’s not being used for positive purposes. Instead, the platform seems to be exploited for scams, which undermines its potential. Urgent action is needed to address these issues and restore trust.
They also scamming people using airdrops first they start notcoin and dogs, gives good profits for community then they use that trust to scamming peoples. And raised more money than what they gives before. Paws airdrop scammed millions of dollars. toma, Rockie rabbit, seed, gamenes, also scammed millions of dollars. Don't use telegram it is the very bad decision you make.

24 April 2025
Unprompted review

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