Somerset Ear Microsuction Reviews 

976
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the exceptionally simple booking process and the professional care received during their scheduled appointments. Many people note that treatments are handled efficiently, bringing fast relief from blockages and restoring clear hearing without any hassle. Consumers frequently mention that the staff members are wonderfully welcoming, highly knowledgeable, and ensure that patients feel completely comfortable and relaxed. Reviewers also value the detailed explanations provided throughout every step of the procedure, making the entire visit a reliable and reassuring choice. Individuals looking for dependable service consistently express satisfaction with the prompt availability and overall quality of care delivered.

What people talk about most

Service

People report high satisfaction with the service, consistently highlighting quick and efficient appointments.... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing the team as exceptionally professional,... See more

User experience

Reviewers express great satisfaction and appreciation regarding the user experience, highlighting quick,... See more

Booking process

Clients share positive opinions on booking process, noting that arranging appointments online is a... See more

Product

Consumers express great satisfaction with the product, describing it as a reliable choice for effective ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page easy to book. Appointment very quick. Received a warm friendly welcome on arrival. Procedure very professional and informative. No issues at moment, In the past when I have... See more

Company replied

Rated 5 out of 5 stars

Steve is a nice easy going professional man with a good way with people. I have seen him a few times now and everytime is great as he chats and puts you at ease for what is essentially not the most pl... See more

Company replied

Rated 5 out of 5 stars

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased wi... See more

Company replied

Rated 5 out of 5 stars

I have had occasional problems with blocked ears and a couple of ear infections whilst on holiday which have occured after swimming. I have now visited Steve annually three times to have the ear ca... See more

Company replied


Company details

  1. Medical Clinic
  2. Specialized Clinic

Written by the company

Microsuction removal of earwax is performed under direct microscopic vision using tiny suction tube and instruments. It is a safe and highly effective procedure, preferable to irrigation due to significantly reduced risks and the ability to remove wax without pretreating with olive oil. This service is delivered by a British Society of Audiology accredited, ENT UK assured, CQC and HCPC registered practitioner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

976 reviews

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5.0

All reviews

(976)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve was careful and patient in…

Steve was careful and patient in dealing with my ears. He took care to make sure that I didn't feel too much discomfort. One of my ears proved to be tricky, but Steve persevered until all the wax was removed.
Thank you.

19 August 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you so much for your excellent review. I am so pleased to have been able to help.
Kind regards
Steve

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Was really pleased when I could hear clearly again. Thank you.

19 August 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thanks for leaving this brilliant review. Kind regards. Steve & Becky

Rated 5 out of 5 stars

Not my first time using Steve' and…

Not my first time using Steve, and Becky's service, and as always, a quick simple procedure, carried out in a very professional and friendly manner.
Booking an appointment online is a straightforward, quick and easy process, with a clear view of available appointments.
Also having looked around, they offered an extremely competitively priced service, and I would recommend to anyone.

30 June 2026
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Reply from Somerset Ear Microsuction

Always great to see you. Thank you for taking time to leave this fabulous review and recommendation. Much appreciated. Kind regards. Steve & Becky

Rated 5 out of 5 stars

Made to feel welcome and…

Made to feel welcome and comfortable,treated with confidence and the whole process was reassuring and professional.

19 August 2026
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Reply from Somerset Ear Microsuction

Thank you for taking time to leave this brilliant review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

I saw Steve who was a lovely man

I saw Steve who was a lovely man, very professional, he did a thorough check of my ears and he was honest and said l
Had no wax so he kindly changed the cost of the appointment . Highly recommend

19 August 2026
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Reply from Somerset Ear Microsuction

Thanks for leaving this great feedback, as a business honesty is always the best policy and as regulated health care professionals we have a duty of candour to all those we treat.Kind regards, Steve & Becky

Rated 5 out of 5 stars

Unreservedly recommended,

Timely, friendly, clearly explained, professional and painless.

19 August 2026
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Reply from Somerset Ear Microsuction

Thank you for taking time to leave such a great review and recommendation, really appreciate it.Kind regards, Steve & Becky

Rated 5 out of 5 stars

Nowhere better for ear micro suction!

I always feel very confident in Steve's expertise, professionalism and care. He also communicates clearly through the whole process.

19 August 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Always a pleasure to see you, glad we can help. Thanks for leaving this superb review, really appreciate it. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Professional, knowledgeable and very good service

Second visit to Steve. He is very professional and does a great and thorough job. He’s extremely knowledgable and you feel you are in safe hands. Thank you Steve my ears feel so much better!

21 June 2026
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Reply from Somerset Ear Microsuction

Thank you for your fantastic review, and kind words, glad to be of service. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Dependable and trusted service

I've been wearing hearing aids for the past few years and have occasionally had problems with wax build-up. I've visited Steve at Somerset Microsuction on a few occasions and have been very pleased with the service he has offered. Where there has been a build-up of wax then Steve has dealt with it very effectively. On the most recent visit there was not too much to deal with so the charge was reduced. I have no hesitation in recommending Somerset Microsuction.

13 April 2026
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Reply from Somerset Ear Microsuction

Thank you so much for taking the time to leave this positive review, always happy to help.
Kind regards. Steve & Becky

Rated 5 out of 5 stars

As always

As always, easy to book and Steve sorted my problem easily and professionally. Such a relief to be able to hear again

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Glad to be able to provide this service for you. Thanks for your fantastic review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Steve was very kind

Steve was very kind. No pain at all

21 June 2026
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Reply from Somerset Ear Microsuction

Really appreciate your brilliant review, thank you. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Professional service.

Easy booking. Prompt service. Very professional attention. Wise advice.

28 April 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to give such positive feedback. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Steve is a top guy. 3 chEARS for Steve

Steve is a top guy. I have been using his service for about 5/6 years on an annual basis just for my left ear but he always checks the right side just in case. Professional, easy going and down to earth. Would give 10 stars if available. Hope he carries on for lots more years. Easy and simple booking options.

21 June 2026
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Reply from Somerset Ear Microsuction

Really kind of you, it is always a pleasure to see you. Thank you for such a fantastic review. Kind regards, Steve & Becky

Rated 5 out of 5 stars

excellent service.

I have just started using this service which was recommended by a friend, and found it to be excellent. The gentleman explained the procedure to me in detail ond in less than 30 minutes both ears were clear. I definitely would recommend this company.

18 May 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Thank you for taking the time to leave such a positive review, it is really appreciated. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Prompt and efficient service

Was able to make an appt easily and only a couple of days later.
Seen on time and Steve did an amazing job in restoring my hearing.
Such a relief!
Would highly recommend.

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really glad we were able to help. Thanks for the your kind recommendation. Regards, Steve & Becky

Rated 5 out of 5 stars

Steve is very kind

Steve is very kind, patient and caring

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

thank you for leaving this brilliant review, really glad we are able to help. Kind regards, Steve & Becky

Rated 5 out of 5 stars

Steve’s treatment was so transforming…

Steve’s treatment was so transforming and the effect was immediate! Great booking and reception experience too. So grateful for his work and expertise

21 June 2026
Somerset Ear Microsuction logo

Reply from Somerset Ear Microsuction

Really appreciate you taking time to leave such positive feedback.Thank you. Kind regards, Steve & Becky

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