I hope this message finds you well. I wanted to inform you that my luggage was damaged during the first trip. Both the large suitcase and the smaller one were affected. Could you kindly assist... See more
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The box came damaged and with some parts damaged as well. The quality of the metal parts and their finish is poor. It is not possible to use the chair without the armrest as that’s the piece that ke... See more
Company replied
I ordered some garden furniture and it took a while to come. It said 3-5 days on the site but took almost 2 weeks. Nevertheless customer service is very good and prompt. I have always received an imme... See more
Hi I buy bag from this site thay send it very fast and when I have some problem Company help me very fast i like Company response and way to help customer thank you for help me
Company replied
Company details
Written by the company
TecTake er en ung, internasjonal og dynamisk e-handelsvirksomhet med et bredt sortiment, som ønsker å tilby sine kunder produkter av god kvalitet til en rimelig pris.TecTake tilbyr et praktisk og økonomisk utvalg: tilbehør til stuen, kjøkkenredskaper, babyutstyr, verktøy, elektronikk, m.m. Dette og mye mer er kjernen i TecTakes mangfold. Du kan få alt fra en og samme nettside, for eksempel: bilpleie, campingutstyr, møbler, hageutstyr, grillartikler eller tilbehør til kjæledyret. Vi forsyner våre kunder med ting som gjør hverdagen og arbeidet litt lettere. Hos oss unngår du å bruke tid og energi på å søke etter flere nettbutikker for å finne det du har behov for.TecTake står for pålitelighet, kundetilfredshet og gode priser. Våres kunders tilfredshet er våres førsteprioritet. Vi arbeider konstant på å forbedre våre ytelser og kvalitetet på våre produkter, som gjenspeiles i tilbakemeldingene vi mottar fra våre kunder. Internasjonalt er TecTake representert i flere europeiske land, og sammen ønsker vi å gjøre kundene våre glade og fornøyde.
Contact info
Tauberweg 41, 97999 , Igersheim, Germany
- +47 21 03 77 85
- mail@tectake.no
- tectake.no
4.2
Great
1K reviews
Asks customers to review
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I hope this message finds you well
I hope this message finds you well. I wanted to inform you that my luggage was damaged during the first trip. Both the large suitcase and the smaller one were affected.
Could you kindly assist with this issue or provide guidance on how to proceed?
Thank you for your attention to this matter.
Best regards,
26 October 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from tectake Norge
Hi,
Thank you for your kind review! We're thrilled to hear that you had a great experience with us.
Best regards,
/Alma
hi hi , my delivery broke a little so I use permanently. it's not long
hi , my delivery broke a little so I use permanently. it's not long
14 September 2024
the infrared heated came rusted and…
the infrared heated came rusted and missing and actually i would like to get some refund for it
12 October 2024
Reply from tectake Norge
Hi,
Thank you for your feedback! We’re glad to hear you had a great experience with our service. We hope you are satisfied with your purchase!
Best regards,
/Alma
Reply from tectake Norge
Hi,
Thank you for your feedback! We’re glad to hear you think it's perfect and cool. We appreciate your support.
Best regards,
/Alma
Reply from tectake Norge
Hi,
Thank you for your feedback! We're glad to hear that you're satisfied with the tables and that the delivery from Denmark to Norway was pretty fast.
Best regards,
/Alma
No follow up after the order
No follow up after the order, tracking say it’s delivered but got message from another delivery company to go to shop to collect. Not proper information and delivery notices. Will not buy in future, also the quality is not great what I was expecting.
25 July 2024
Reply from tectake Norge
Hi,
Thank you for your review.
I am sorry to hear that you are not satisfied with your purchase.
You should have received an email explaining the tracking information for your order, but maybe it ended up in your spam folder?
Best regards
Freya, tectake
Good service and quality of set.
24 July 2024
Reply from tectake Norge
Hi,
Thank you for your feedback! We're glad to hear that you are satisfied with both the service and the quality of the set.
Best regards,
/Alma
Reply from tectake Norge
Thank you so much for the wonderful review! We are happy to hear that you are satisfied with our product and service. We look forward to serving you again!
Reply from tectake Norge
Thank you for taking the time to leave us such a nice review!
We are happy to hear that you are satisfied with our products and service.
Have a nice day!
They are so beautiful!
30 May 2024
Reply from tectake Norge
Vi er svært takknemlige for din 5-stjerners anmeldelse. Det betyr mye for oss å vite at du er fornøyd. Takk for din tilbakemelding!
Reply from tectake Norge
Vi er svært takknemlige for din 5-stjerners anmeldelse. Det betyr mye for oss å vite at du er fornøyd. Takk for din tilbakemelding!
Alt O.K Super
23 March 2024
Reply from tectake Norge
Vi er begeistret for å høre at du er fornøyd med kjøpet ditt! Tusen takk for at du tok deg tid til å dele din opplevelse.
crack in bed
hi, so yesterday I opened my table for the first time, and there's a crack in the wood.
7 March 2024
Reply from tectake Norge
Hei Linda!
Jeg kan se at du har kontaktet vår kundeservice angående dette og vi jobber med å finne en god løsning sammen med deg.
Vi ser frem til din tilbakemelding via e-post.
Ønsker deg en fin dag!
Reply from tectake Norge
Dear Roman
Thank you for the positive review
We are glad that you had a great experience with your purchase. We look forward to having you back on our website again.
Kind regards
Edgar
tectake
Ordered a massage table
Ordered a massage table! Did not long to get it ! But when i got it it was broken 😞! I sent them a email on Sunday! On Monday morning every thing was fixed! Super costumer service! Will order from them again! Really recommend them!
16 January 2024
I still have not received the item
14 November 2023
Reply from tectake Norge
Hi Karl,
Thank you for your review.
I am so sorry that you have not received your item.
Unfortunately, we can first send the item once we have received payment.
We have sent you an email which we hope you will reply to.
Wish you a really nice day!
With best regards
Freya, tectake
Reply from tectake Norge
Hi,
Thank you for your review.
I'm sorry that you weren't satisfied with the quality of the product.
We have sent you an email where we hope you would like to elaborate on the problem.
Have a nice day!
Best regards
Freya, tectake
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