tecidos.com.pt Reviews 

12
TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

12 reviews

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3.5

All reviews

(12)

1 review in the last 12 months

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Rated 5 out of 5 stars

I am so sorry to know that this company…

I am so sorry to know that this company is facing problems! I'm a long time customer and I always consider this to be the best company for fabrics. Excellent quality and durable. What am I going to do now?... Please come back. Best regards from Portugal.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not deliver and impossible to contact - BE CAFERFUL!!!!

My order was supposed to arrive in 5 days, but it has now been 2 weeks, and nothing has arrived. The order status still says "in process," yet I have received no updates from the company. They do not reply to emails, and the only phone number they give, which is hidden, in their Pricacy Policy page doesn't even work!

I urgently need this product for a company event in just a few days, but this company has been completely unresponsive and unprofessional. A transparent and trustworthy business does not operate this way.

At this point, I am fully convinced that this company is a scam. Avoid at all costs!

16 March 2025
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Bom dia,

Agradecemos o seu feedback.

Poderia, por favor, enviar-nos o seu número de encomenda/cliente via mail para que possamos verificar a sua situação?

Muito obrigada pela sua compreensão.

A sua equipa da tecidos.com.pt

Rated 1 out of 5 stars

Bar tenders have no regard of your…

Bar tenders have no regard of your request. Will have you waiting an hour for a simple dink.also I had a missing card request bar tendered did not even attempt to look for it: she stated to leave the area. Will definitely not come back! Bar tenders need another course on hospitality! Or maybe a course on how to be kind to guest! I will not be coming back for bad treatment and a reduced dance space! Added DEF NOT WORTH YOUR TIME and expect a cover of at least 20 dollar per person! Would not recommend!

21 December 2024
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service. Avoid. Took 3 days to acknowledge order. It comes from Germany but doesn’t tell you that.
A week on parcel still in Germany.
Spent alot of money and now regretting it and wishing I hadn’t bothered.
AVOID

2 March 2024
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
MyFabrics.co.uk delivers from Germany to the United Kingdom, as well as many other European markets, and this fact is clearly communicated in our Terms & Conditions, which must be agreed to when making a purchase on our website.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 1 out of 5 stars

WHAT AN AWFUL COMPANY

WHAT AN AWFUL COMPANY. I have noticed that on Trustpilot they cut and paste the same response to poor reviews advising to contact customer support at myfabrics.co.uk. GOOD LUCK! They do not respond. I am now dealing with trying to find out whether Evri have my parcel from them or not and they just ignore all correspondence. Audrey who responded once just ignores me now!! Coupled with that I am now trying to deal with them and Evri who are equally as bad and I struggle each time I am advised that they have my parcel as they apparently have no drivers in my area - I will never purchase from this company again. I just wish that I had read the reviews before doing so.

2 December 2022
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Thanks for your review.
Your order will be delivered over the weekend.

Rated 1 out of 5 stars

Ordered 4th September still no fabric or response!

Ordered 4th September, order is showing as dispatched however Evri have not received the parcel. I have emailed the customer services multiple times, but have only received automated replies. It is now 12th October, have started emailing daily for an update. I think I’ve now reached the point of raising a case on PayPal. Such a shame as the fabric they supply is excellent, the customer service is appalling / non existent!!!

12 October 2022
Unprompted review
Rated 1 out of 5 stars

shocking customer service.

I placed my order 06/05/22
Still nothing.
On the website it says it was dispatched 07/08/22
but the tracking system doesn't work.
Not only that but all emails I received about this order are no longer in my inbox - didn't even know that was possible!
Except for the one from Paypal.
Might have to resort to claiming from Paypal.
Will avoid like the plague in future which is a shame as I have had plenty of fabrics from them in the past - about 5 years ago.

15 July 2022
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 1 out of 5 stars

Ordered fabric 20 days ago

Ordered fabric 20 days ago. Still hasn’t shipped, they keep telling me the same bs over and over again, refusing to tell me when I can expect this fabric.
Professional on a deadline, do not trust them, they are unreliable and unprofessional

Update: so it’s been almost 30 days and still nothing. They have no phone number to contact. They keep selling more and more fabric on their website (with no warning of delay) when they don’t even know when (and if) they can fulfill order from a month ago.
Their solution? Giving me a voucher, as if i would ever give them more money after not receiving my first order…
So since i couldn’t get it on time, and I didn’t want them to get my hard earned money i decided to cancel my order… I did get a refund quite quickly but that doesn’t make up for the headache they gave me.

What a way to screw professionals. I am fuming!!!

DO NOT TRUST !!!!!

11 July 2022
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 1 out of 5 stars

My experience is the same as others - poor

My experience is the same as others. No delivery to date from an order placed on 5 June. Appalling service. Steer clear if you want hassle-free prompt service

4 July 2022
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Dear Customer,

Please accept our sincerest apologies for the fact that you still have to wait for your order to arrive. We fully understand this is causing you delays and holding up your projects, and that you expect us to provide a specific delivery date. Much to our regret, we are still unable to do it due to technical issues in our logistics department.

You may rest assured that we are giving our best to get deliveries running smoothly again as soon as possible.

We are deeply sorry for the inconvenience caused. Thank you so much for your patience and understanding!

Rated 1 out of 5 stars

Do not use this company

Do not use this company. Can't purchase as a guest. You have to give a password and then order refused. Thank goodness I didn't give my card details. Not comfortable at any stage with this company

5 May 2022
Unprompted review
tecidos.com.pt logo

Reply from tecidos.com.pt

Dear Helen,
Many thanks for your message.

We are very sorry, you had an unpleasant experience in our shop.

Unfortunately, we cannot find you in our system.
Would you be so kind an send us an email with your customer number or email?

Many thanks.

Rated 1 out of 5 stars

DON'T BUY FROM Myfabric.co.uk

I wouldn't even give this company 1 star.
DO NOT BUY FROM THIS COMPANY
Bought sample swatch fabric to check colour. Waited ages for it to arrive. Wrong colour. I could prove it was the wrong colour and was still in the plastic it came in with logo. Had to drag out for months with Paypal to get my money back. But it cost me £60.98 to return it to them. Because they are in Germany. They seem like frausters. IT'S NOT WORTH IT. DON"T DO IT! Wish I had looked on here first it would have saved alot of stress, time and money. TERRIBLE SERVICE, Still don't know how to get my returns postage back. Any help would be appreciated. If you buy with a giftcard then you are screwed you have to get a new voucher and continue to do business with these tricksters.

4 June 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company, their customer service is appalling. Resorting to making a claim via PayPal as the Trusted Shop guarantee for purchases seems ineffective. Basically the company told Paypal they refunded to me outside of PayPal, which would be impossible as the only details they had were of my PayPal transaction, however they told Trusted Shops they refunded to me via PayPal. Of course I haven't received goods or a refund, for an order placed on 06.01.21!! Avoid this seller at all costs and look elsewhere.

23 February 2021
Unprompted review

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