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See what reviewers are saying

Rated 4 out of 5 stars

The products are exactly as ordered, well packaged, shipped on time but unfortunately DHL is terrible at deliveries. I was home on the day of the delivery, but they decided to leave my package with th... See more

Rated 5 out of 5 stars

I've been purchasing my kids' paediatrician-recommended probiotics and vitamins from Bono for a couple of years now. I love how comprehensive their catalogue of quality products is. Shipping is quick... See more

Rated 5 out of 5 stars

Excellent Customer Service!!!! I have been purchasing Superflex-6 from Bono.nl for several years via Amazon.de, but there was no product available in stock when I tried to order last time on Amazon fo... See more

Company replied

Rated 5 out of 5 stars

The BONO (bono.nl) website is user-friendly, easy to navigate, and offers a great selection of products at competitive prices. The ordering process is easy, with speedy shipping and well-packaged prod... See more

Company details

  1. Vitamin and Supplements Store
  2. Beauty Supply Store
  3. Hair Product Store
  4. Health and Beauty Shop
  5. Herb Shop
  6. Organic Drug Store

Written by the company

BONO is jouw webshop voor voedingssupplementen. ✓ Vandaag besteld, morgen in huis. ✓ Gratis verzending vanaf €35. ✓ Gratis product bij elke bestelling. ✓ Achteraf betalen met Klarna.


Contact info

  • Westeinde, 1511 MA, Oostzaan, Netherlands

  • bono.nl

4.5

Excellent

TrustScore 4.5 out of 5

393 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Exact Products, Timely Shipping But A Terrible Courier Choice.

The products are exactly as ordered, well packaged, shipped on time but unfortunately DHL is terrible at deliveries. I was home on the day of the delivery, but they decided to leave my package with the neighbour. The message sent to me also indicated the wrong house number which made me look ridiculous when I went to pick up my package.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend! :-)

The BONO (bono.nl) website is user-friendly, easy to navigate, and offers a great selection of products at competitive prices. The ordering process is easy, with speedy shipping and well-packaged products that arrive securely. An informative tracking system and quick delivery make the process even better.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality products at good prices and quickly delivered

I've been purchasing my kids' paediatrician-recommended probiotics and vitamins from Bono for a couple of years now. I love how comprehensive their catalogue of quality products is. Shipping is quick and seamless, so even if we ran out of a specific product, we know we can reorder it and receive it within just a day or two. Plus, the discounts that Bono offers on bulk purchases always come handy!

28 February 2026
Unprompted review
Rated 1 out of 5 stars

delivery over 2 weeks

Ordered supplements 2 weeks ago, I still didnt get it. They didnt even say sorry and didnt reach out to inform. Apparently it was labeled wrong that is why it took so long.

13 January 2026
Unprompted review
BONO logo

Reply from BONO

Thank you for sharing your experience. We’re really sorry to read how this has gone and we understand your frustration.

What happened here is that the shipment was unfortunately labeled incorrectly, which caused an unexpected delay with the carrier. That should not have happened, and we agree that you should have been informed more proactively. We apologize for that.

Please contact our customer service directly so we can immediately look into your order and make sure the package reaches you as soon as possible, or arrange a suitable solution if needed. We’re here to resolve this properly for you.

Rated 5 out of 5 stars

Exceptional speed and a very personal service

Bono.nl impressed me with its lightning-fast processing and delivery, genuinely attentive service, and prices for vitamins and trace elements that are lower than the average market prices in the Netherlands.

I placed my order late at night and received a shipping notification just a few hours later. By the next morning, the parcel had already arrived. I would also like to highlight the packaging: a sturdy, neat box with a New Year’s card printed on it 🎄 which felt very personal and pleasant. Everything was packed carefully and securely.

Since I was purchasing vitamins and trace elements that I take on a regular basis, the total order value exceeded 100 euros, and it was a very nice surprise to receive a gift — a large, excellent-quality bath towel. After this experience, I plan to make my future purchases here and to explore the rest of the assortment more closely — I may well find other useful products 😊

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Best supplement store

Buy with confidence, products of the highest quality. NOW. Fast and punctual delivery. Where I find all my supplements in one place. And to make it even better, progressive discounts for multiple units!!!

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Purchase vitamin after no confirmation…

Purchase vitamin after no confirmation email no reply to my email about the product I purchased. Fraud which should be investigated by legal institutions

12 November 2025
Unprompted review
BONO logo

Reply from BONO

Thank you for your message. If you did not receive a confirmation email or a reply from us, it’s very likely that the email address was entered incorrectly during checkout. Please contact us at info@bono.nl, so we can verify your order, correct the email address, and resend your confirmation. We’re here to help and will make sure your order is handled properly.

Rated 5 out of 5 stars

Calcium ascorbate

I’ve ordered a calcium ascorbate vitamine C powder to protect my sensitive stomach and still being able to take vitamin c without having stomach problems. It is working perfectly. I don’t experience any stomach sensitivity. The delivery was super quick and efficient.

29 September 2025
Unprompted review

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