Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... See more
Company replied
Still waiting to be installed however very happy with the service so far, charger looks good and perfect for my needs
Company replied
the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... See more
Company details
Written by the company
By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.
Contact info
Unit 2, Jowett Street, BD1 2JX, Bradford, United Kingdom
- +44 01274 054611
- info@techtron.co
- techtron.co
4.3
Excellent
206 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great scooter, great service. What's not to like?
This electric scooter surpassed our expectations by far. It's a great scooter at a brilliant price and the customer service so far has been excellent. The item was well packed and delivered extremely quickly and with regular updates.
14 August 2023
I’m not the most technical… at all
I’m not the most technical… at all. I bought this for 15year old and he really likes it. It was easy and clear for me to assemble. Charges quick and lasts. Definitely happy with my purchase :) quick delivery too
15 August 2023
I will be taking them to court
I will be taking them to court. No customer service skills at all just rude sent the broken scooter back still broken but more broken. Can't believe they are even still trading the reviews on here complete joke I think any good reviews are fake because I've heard so many bad experiences like mine
8 March 2023
Unprompted review
Quick fast delivery
Quick fast delivery, driver was polite. Got shipped out fast and I couldn’t be anymore happier with the products I ordered from you. Thank you!
11 August 2023
Reply from techtron Future Tech Ltd
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our delivery service and that you're satisfied with your order. AM
Reply from techtron Future Tech Ltd
Thank you for the great review Mayur.
Excellent customer services
Excellent customer services. Helpful and very understanding. Can not thank them enough.
Excellent products and our son is over the moon.
2 August 2023
Unprompted review
Reply from techtron Future Tech Ltd
Dear Amanda, We really appreciate you taking the time to share your feedback with us. Thank you for such a great feedback. AM
Do not place orders with this company
Do not place orders with this company, to avoid disappointment stay away. Been sent a faulty item sent out and had to wait for weeks.
1 August 2023
Unprompted review
Received the scooter however it…
Received the scooter however it wouldn’t turn on at all. I have emailed and still got no reply.
8 July 2023
Reply from techtron Future Tech Ltd
Dear Mohammed, We are extremely sorry for the inconvenience caused. We have already created a case reference no # 994 for you. Request you to kindly respond to the email in order to expedite the process.
Customer service is terrible never…
Customer service is terrible never dealt with a company that is not interested in helping customers
1 July 2023
There order was very easy to navigate…
There order was very easy to navigate and the descriptions were precise, emails kept you up to date with delivery and the kids are super impressed with the scooter although there is a holder for something on the handle bars that don’t say what it’s for, the square/oblong one
30 June 2023
Reply from techtron Future Tech Ltd
Dear customer, We appreciate you taking the time to let us know about your experience. If there is anything else we can help you with, please let us know. AM
Delivered items and rude
Delivered a damaged item. When contacted they offered no swap/partial refund, I got offered a teddy bear. Not only this I paid for 48 hour delivery. Item did not even leave the warehouse within 48hrs. Terrible customer service. Really rude
12 June 2023
AVOID THIS COMPANY
After being given the runaround, 12 days after I received a faulty scooter, I've finally received what is supposed to the replacement. It's the same scooter in a new box, with the same damaged polystyrene inside. This company does not have the slightest clue what customer service is. AVOID.
28 June 2023
Ordered 2 one ok but the other locked…
Ordered 2 one ok but the other locked at speed causing me to come off it and damaging the scooter. Been trying to get my money back or a replacement for the faulty one but company not helpful nor responding not happy
8 June 2023
you sent a broken techtron that doesn’t…
you sent a broken techtron that doesn’t even turn on
30 June 2023
Reply from techtron Future Tech Ltd
Dear Alvin, Apologies for the inconvenience caused. My colleague has sent you a mail requesting for some additional details. However we did not receive any response on it. Request you to kindly provide those details in order to assist you further. Thank You . AM
Fast great service
28 June 2023
Reply from techtron Future Tech Ltd
Dear Kyle, Thank you for this this 5 star review !
Reply from techtron Future Tech Ltd
Thanks MJ for this great review!
Very disappointed
Bought two Techtron Pro 3500 on June 25th 2023. One for my son and the other for my daughter. After a few weeks one of the scooter stopped working and started beeping continuously. I contacted Techtron and sent all the associated proof of purchase and video evidence of the issue. They refuse to repair or replace , stating that I did not register the scooter on their website within 30 days to make use of the warranty. My son is now left devastated.
25 June 2023
Reply from techtron Future Tech Ltd
Dear Zebib, We really appreciate you taking the time to share your rating with us. We will definitely work on this feedback. AM
Scooter got lost and been 2 weeks and…
Scooter got lost and been 2 weeks and no new scooter they emailed me today they sent me new one out
12 June 2023
Reply from techtron Future Tech Ltd
Dear Denise, We sincerely apologize for the inconvenience and frustration caused by the unfortunate misplacement of scooter during transit by Parcel Force. But we have taken immediate action and sent you a replacement scooter. Request you to kindly check your mail regarding the replacement. Once again regret the inconvenience caused . AM
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.