TechStar Reviews 

441
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went to TechStar in Jetland, Limerick. John was absolutely excellent. He gave a lot of time and really helped me. His customer service was fantastic. My query wasn't straightforward but he stuck... See more

Rated 5 out of 5 stars

I highly recommend TechStar. The guys are really great to deal with. Customer Service is 5*. They are both so kind, patient and helpful. What more is there to say. They sorted all the issues and... See more

Rated 1 out of 5 stars

Very bad experience. Left laptop with probably water damage, charged 65 eu for inspection, couldn't sort it in Limerick branch, sent to Galway branch, got a call, could you send us laptop charger. Tw... See more

Rated 5 out of 5 stars

I had an issue with a broken SIM tray on my brand-new iPhone 15 — just one day old. Vodafone advised me to return the phone for a replacement, which meant I would’ve been left without a working ph... See more

Company details

  1. Technical Service

Information provided by various external sources

TechStar offers fast, efficient and reliable express repairs for Smartphones, Laptops, Tablets and Data Recovery. Offering a wide range of products from Smartphones & Laptops to Gaming accessories and software for your device. Galway- Castletroy- Limerick


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(441)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I left my old MacBook and a portable…

I left my old MacBook and a portable drive into TechStar for evaluation/repair. The technicians and staff were great, friendly and informative. They went through my options and process for any repair. After I left in the items, they kept me up to date online.
Unfortunately for me, both items were too old/damaged to repair.
I would go to TechStar again as they are friendly, up front and trustworthy.

19 October 2022
Unprompted review
Rated 1 out of 5 stars

I did not end up having repair done by…

I did not end up having repair done by tech star as when I left laptop in for diagnostic I was charged 65 euro for which I was told would come off cost of repair when I rang back to get quote I was given a price of 470 which I didn’t mind but on Monday I was contacted by another member of staff and told price would now be 600 even tough the issue was the same he then tried to persuade me that I was not quoted 470 and it was a miss communication and would not listen to me when I explained to him that I was quoted that amount would never use this shop again

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Good communication

Good communication. Explained everything they were doing and did everything they promised. Great service and very fast. They solved problem with my laptop.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

So grateful to the Techstar team

So grateful to the Techstar team. They saved my phone and all of the photos it contained. They were really helpful and knowledgeable and they’d be my first choice for future phone & computer repairs.

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Expertise to resolve the problems…

Expertise to resolve the problems created when I downloaded drivers from a Microsoft Partner company. I was kept up to date with progress. My data was saved even though they had to wipe the hard drive. Henceforth I will rely on this company to keep my IT clean - never again on the internet.

28 October 2022
Unprompted review
Rated 4 out of 5 stars

I visited the store yesterday to ask…

I visited the store yesterday to ask for a strong computer built with AMD ryzen 9 or intel I9 procesors and I was told that they don.t do such builds. I asked for nvidia 3090 ti or 3090 or something similar and same they don.t have strong pc parts. For everything else... day to day use. They are great. Overall recommend for light day to day use.

24 October 2022
Unprompted review
Rated 4 out of 5 stars

I ordered an OtterBox Strada phone case…

I ordered an OtterBox Strada phone case and received an Otterbox Symmetry in error. I phoned TechStar regarding the mistake and they rectified the problem immediately. The incorrect item shipped was picked up by a courier. I am very happy indeed with my shopping experience and would definitely buy from Techstar again. I would have given 5 stars except for the error.

2 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look