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See what reviewers are saying

Rated 5 out of 5 stars

Thomson 270 plus box at the best price I could find online, it came well packaged and I could track its progress fully while being delivered. The box comes with a 2 and 3 pin adapter so if you’re thin... See more

Company replied

Rated 1 out of 5 stars

My experience was the same as many others. Delivery is estimated as if UPS can ship upon processing but I have been run through a loop of “the item hasnt arrived at our facility” and now my estimated... See more

Company replied

Rated 5 out of 5 stars

Great coffee machine at a great price. Ordered from the UK late Saturday afternoon and it was packed and despatched the same day. Tracking provided throughout it's journey through Spanish borders and... See more

Company replied

Rated 5 out of 5 stars

Context - mid-end computer monitor. For my part - their service was excellent. ~ Great price ~ Great comm's by e-mail after the sale - & during the intervening period (updates) ~ Estimate... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology. Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more. Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy. ✅ Online IT and electronic store with great prices.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Everything went well

Good prices, everything was as promised. Only thing to complain about, was the slow process of getting it shipped. Took alone time.

1 March 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 5 out of 5 stars

Shop have good prices and the ship…

Shop have good prices and the ship goods fast. Postal service is another story. I am suprised that everything is in good condition

15 March 2026
Unprompted review
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Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

Rated 4 out of 5 stars

Xiaomi redmi pad 2 pro

Thank you Techinn for finally Royal Mail delivered my Xiaomi Redmi pad 2 pro today.
The only complaint is with royal mail for dumping it outside the door without knocking. Anyone could have stolen it.
Back to TechInn
Definitely worth the wait for much cheaper than Temu or other companies selling simular product.
It wasn't in an obvious package and the bag looked battered and just glad it's finally here.
I voted to remain in the Eu #bolloxtobrexit
Xiaomi is fast and does what it says.
Saved me nearly an extra £70-£100
Buying from Spain and not China or England
I can't complain it only came out 2025 💜🇪🇸🇨🇳🔻🌿
Ordered 21st February
Delivery was today 11thMarch, 😻

11 March 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 1 out of 5 stars

My package never came

My package never came. I waited weeks for a Wacom Cintiq EK-Remote. The image they submitted upon reporting it delivered did not resemble the inside of my mailbox or my doorstep. I reported the package LX032415640NL as missing and they did nothing to help. I'm pretty sure their customer support is ran by AI and I'll probably never get to talk to a real human with any real solution to my problem. They're lucky they're not bound by the BBB otherwise i'dve reported them over there too. Now to contact the FTC about getting a refund. I'LL NEVER ORDER ANYTHING FROM THIS COMPANY EVER AGAIN, THEY ARE THE WORST EVER!!!!

26 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

We are very sorry to hear that you rated our service as not meeting your expectations.

To continue to improve, we would like to check what exactly happened. Please send us your order number and we will review your case.

Please accept our sincerest apologies for any inconvenience caused.

Best regards

Rated 4 out of 5 stars

Great price slow delivery

The price for the microwave oven was over £100 cheaper than from English suppliers. I was a bit worried as the order didn't seem to be progressing very quickly considering the item was supposed to be in stock. However the item was delivered and is exactly what I ordered. Ordered on 11/2/26 arrived 26/2/26. They also put in an adapter plug as the item was installed with an EU plug which I was already aware of. Overall I am happy with my decision to buy from Techinn.

26 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 5 out of 5 stars

Amazing service

Amazing service, very good price, swift service and delivery.

18 February 2026
Unprompted review
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Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

Rated 5 out of 5 stars

I was looking for a replacement flip…

I was looking for a replacement flip phone as my other one was not working and so I check out the web sites for a good replacement, and I came across techinn and they were doing a model at a very good price compared to other sites, and so I purchase it and it arrived very well pack and I am very pleased with it and it is a lot better then my old flip phone and it was a Panasonic flip phone so I knew the make was good as our landline phone is Panasonic and we have had them for over ten years now so once again I am very pleased with my purchase

16 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 5 out of 5 stars

Product arrived earlier than expected…

Product arrived earlier than expected and in perfect condition. I was amazed that I was given an additional travel adapter suitable for the UK. Great customer service support. I will recommend this seller any day.

12 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 2 out of 5 stars

MISLEADING/INCORRECT INFORMATION GIVEN

I purchased a hoover But before doing so I contacted the sales team who confirmed the item would have a UK plug. It arrived with an EU plug!
Not too big an issue but non the less annoying.
Delivery dates given were incorrect and the item arrived late messing the recipients around arranging to be home etc.
HAVING HAD A TOTALLY IRRELEVANT AUTOMATED RESPONSE TO MY REVIEW FROM THIS COMPANY:
The sooner it stops using bots and focuses on humans To deliver their customer services the better it will be.

6 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear Rusty,

We are very sorry to hear that you rated our service as not meeting your expectations.

Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue.

Please note that you will find technical questions about a product on each product page below the "Related products". There you can alwyas find answers or ask a technical question if you require further information about a product.

We do have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service.

Please accept our sincerest apologies for any inconvenience caused.

Kind regards

Rated 5 out of 5 stars

Good buying experience

V16 beacon all as described, well packaged and fast delivery - provided a good buying experience and will visit shop in future,

9 February 2026
Unprompted review
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Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

Rated 1 out of 5 stars

Ordered a *NEW* phone on their website

Ordered a *NEW* phone on their website, but the product was clearly second hand. Have photos and videos to prove it. Made a complain on their website.

6 February 2026
Unprompted review
Techinn  logo

Reply from Techinn

Hello,

We are truly sorry to hear that our service did not meet your expectations.

For any after-sales issues, please always contact the relevant department. To check the status, updated information, and messages related to your claim, please visit our website and log in by clicking in the upper right corner and following this path: My Account > My Orders > View Return Status.

We have taken your feedback seriously and forwarded it to the appropriate department to continuously improve the quality of our services.

We apologize for any inconvenience.

Sincerely,

Rated 5 out of 5 stars

Everything went smoothly

Great! Also well suited for holidaymakers (currently in France) who want to have something sent to them, as you don't need to have a permanent address in the respective country.
The delivery times could be more accurate; I cancelled my first order due to the long waiting time. Everything could be done online and the money was refunded quickly. I can't say anything about the service in the event of a warranty claim, of course.

31 January 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 1 out of 5 stars

Damaged product

Ordering, tracking and delivery of my order was easy, but the product (wine cooler) and packaging arrived with significant damages. Customer support took a long time (12 days) to solve the issue, which was a very negative thing. Compared to Amazon's customer support, TechInn are pure amateurs.

23 January 2026
Unprompted review
Techinn  logo

Reply from Techinn

Hello,

We are sincerely sorry to hear that our service did not meet your expectations.

We have taken your feedback into account and forwarded it to the relevant department to continuously improve the quality of our services.

If you need any further information or assistance, please contact our customer service by sending an email to support@tradeinn.com.

Please accept our apologies for any inconvenience caused.

Sincerely,

Rated 5 out of 5 stars

First class delivery from Spain to UK

35% cheaper than anywhere else in UK and delivery from Spain took less than a week . Excellent tracking and packing . Product perfect new condition. Will definitely use again if required.

26 January 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 5 out of 5 stars

Fast shipping

Fast shipping, everything as ordered

12 January 2026
Unprompted review
Techinn  logo

Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

Rated 5 out of 5 stars

Great little cctv csmera

The dekco camera arrived on time. The instructions were Very easy to follow leading to a quick installation
I like this company. Excellent

16 December 2025
Unprompted review
Techinn  logo

Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

Rated 1 out of 5 stars

Parcel haven’t arrived.

I’ve been waiting to receive my parcel for a month now.
Client support doesn’t answering after several tries of contact in which each time there were giving me vague and diffident answers with no solution.
Edit after answer: There’s no option for cancelation only for return but I can’t do that cause I haven’t received my order yet.

Purchase made in Dezember of 2025 now it’s February 2026. No solution was showed to me. They promised 15-20 days to resolve the issue but now they aren’t answering email’s. Crooks, criminals, don’t buy from rhem!

Now TechInn is saying that their shipping partner says that my parcel was delivered but I haven’t received anything yet.

12 January 2026
Unprompted review
Techinn  logo

Reply from Techinn

Dear Customer,

We are very sorry to hear that you rated our service as not meeting your expectations.

We are working hard to continually improve our service. However, occasionally, delivery bottlenecks may occur due to duplicate orders and real-time inventory management, or due to delayed deliveries.

In this case and unfortunately, we can only pass on to our customers the delivery times indicated by our suppliers.

Please note that you are always shown the estimated date for a product that is not available in our warehouse when you add it to your shopping cart.

Remember that you can modify or add items to your order from your account or cancel the order at any time if you prefer not to wait any longer for a product.

On the contrary, you will receive an email as soon as the order is shipped with the carrier's tracking number and the invoice.

We have taken your comments into account and have forwarded them to the relevant department in order to continuously improve and take measures to improve the quality of our services as well.

Please excuse any inconvenience caused.

Best regards

Rated 5 out of 5 stars

From start to finish was spot on

From start to finish was spot on, website easy to navigate, good products at good price, delivered to UK no problems. Would recommend Techinn to anyone. Thankyou.

31 December 2025
Unprompted review
Techinn  logo

Reply from Techinn

Dear,

Thank you for taking the time to share these positive comments about your experience with us. We are very happy to have been able to serve you in the best way.

This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback!

Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments.

Thanks and best regards,

Rated 5 out of 5 stars

Great experience

Order arrived in very good condition. Replies quickly with queries.

31 December 2025
Unprompted review
Techinn  logo

Reply from Techinn

Hello,

We greatly appreciate the purchase made and your time taken to leave us a review.

Your opinion is very important to us.

Have a wonderful day!

Best regards,

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