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Tech Centre  Reviews 1,391

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,078 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, professional, and efficient service, often highlighting quick turnaround times for repairs. Many appreciate the clear communication throughout the repair process, with regular updates on their device's status. The pricing is frequently mentioned as competitive and reasonable, with no hidden costs, and the quality of the repairs is highly regarded, often restoring devices to like-new condition. However, some customers experienced issues with items not being returned or receiving damaged products after repair, indicating occasional lapses in care. A few others noted that the repair process took longer than expected or that initial price estimates were a surprise upon arrival.

What people talk about most

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Product

Consumers report positive experiences with product repairs, often noting that their devices, such as PS5s,... See more

Price

Customers had positive experiences with price, consistently finding the repair costs to be very reasonable... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that their devices, such as... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I accidentally bought a broken Meta Quest 3 online. Official support refused to repair it and only offered an overpriced refurbished replacement, which I declined. Luckily, I found [Tech Centre]. Thei... See more

Company replied

Rated 5 out of 5 stars

I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of act... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant. Sent my PS5 friday evening by courier and they fixed the disc drive problem and i had it back by following Thursday afternoon. 6 days and all within the £99 fix fee. No additi... See more

Company replied

Rated 5 out of 5 stars

Excellent service. My son’s Xbox would not switch on & also had a controller not working. Dropped them both off & were back fully repaired & working within 7days. I was informed by txt throughout & pa... See more

Company replied


Company details

  1. Technical Service
  2. Electronics Repair Shop

Written by the company

We are the UKs leading tech repair experts, specialising in the repair of game consoles, handheld’s, controllers and VR of all makes and models. Our service is not only fast, but thorough, and we take the best care of your beloved tech while it is with us. With over 200,000 repairs to date, and expertise covering a huge range of devices, you can be assured that we have the expertise to bring your broken gaming tech back to life.

The leading console repair specialists in the UK

Written by the company

No Fix No Fee Guarantee
If we can't fix it, you don't pay. It's as simple as that. It's unlikely that our experts won't be able to repair your device. If they can't, it will be returned to you, no questions asked. There is no hidden “inspection fee” or any other covert charges - if we can't fix it, you won't pay a penny. We guarantee it.
Two Year Warranty
We put our money where our mouths are. We are so confident in our repair service and the fact that we source only the highest quality replacement parts from around the world, that we offer a whopping two year warranty on all our repairs.
Online Tracking
We know your gaming tech is precious, and so is your time, so we keep you informed every step of the way from the moment you book a repair. We'll reach out to you via text, emails, or you can track your repair by logging in to your account for updates on your repair.
Quick Turnaround
At Tech Centre, we pride ourselves on our rapid turnaround. Our standard service takes only 7 working days (once received at our repair centre).
Simple Pricing
One simple price, without hidden fees or complex pricing structures.

Contact info

Promotion box for Tech Centre

The UK's Number One Gaming Service!

7 Day Turnaround | 2 Year Warranty | No Fix. No Fee. | Free delivery

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Repair

I was informed about the status of the work, when they received the controller, when they repaired and when they sent it back.
They've repaired my controller fast, good price, good services, thank you. 👍

9 June 2026
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Reply from Tech Centre

Hello Cristian, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 4 out of 5 stars

Good experience but takes longer than…

Good experience but takes longer than they advise.

12 May 2026
Unprompted review
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Reply from Tech Centre

Hello SFL, Thank you very much for your 4-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Highly recommended

Restored my sons VR headset to as good as new and in quick time - kept me updated throughout - trouble free postage both ways

15 June 2026
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Reply from Tech Centre

Hello Mr Paul Walker, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great service

Great service. Super quick turnaround. Managed to lease a new life into my Xbox elite series 2 controller. Would highly recommend and would use again

1 May 2026
Unprompted review
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Reply from Tech Centre

Hello Chris, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

I had no power at all to my xbox series…

I had no power at all to my xbox series x at all. I took it to these guys through cex had good updates on what was happening, although it took a little longer than I would have like to fix, 3 weeks but no problems since

4 May 2026
Unprompted review
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Reply from Tech Centre

Hello Glen, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great communication

Great communication, quick turn around. No payment until the controller can be checked to ensure it can be fixed. Will be using them again for another controller that is sat in the drawer not working properly. Highly recommend

12 June 2026
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Reply from Tech Centre

Hello Debbie, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Very easy process

12 June 2026
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Reply from Tech Centre

Hello Carl, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

First time user

First time user, polite & helpful man at CEX explained process. Controller taken & sent to Tech Centre for repair. Email & txt updates, controller returned within 14 days fully repaired and with 2 year warranty. Cheaper than a new one. Fabulous quick service, would recommend to anyone.

12 June 2026
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Reply from Tech Centre

Hello Craig, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Super quick and fixed price was…

Super quick and fixed price was amazing. Turned around within a week would 100% use the service again

10 June 2026
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Reply from Tech Centre

Hello Daniel, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

simple, effective and fairly priced service

Really simple service, much cheaper than replacing the controller and a guarentee that lasts for longer than we have had the controller for. Also good communication throughout. Very pleased.

1 June 2026
Unprompted review
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Reply from Tech Centre

Hello JH, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Fully repaired

Fully repaired, serviced. Working as new. Reasonable price

12 June 2026
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Reply from Tech Centre

Hello Sharon, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

PlayStation 2 repair

Tech Centre managed to diagnose and repair my PlayStation 2 in a timely manner

12 June 2026
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Reply from Tech Centre

Hello Punja, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great team at CEX in the Dartford…

Great team ar CEX in the Dartford priory centre, was clear on how long the expected repair would be and the price. And received xbox in great padding due to transporting services.

5 June 2026
Unprompted review
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Reply from Tech Centre

Hello Tommy, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

I had an issue with analog stick(stick…

I had an issue with analog stick(stick drift) with my PS5 controller. I sent it away to be repaired to tech centre thru CEX. I collected it after about 3 weeks fully fixed, functional with list of actual repairs that has been done. It might not be the cheapest to get this service done but I will fully recommend their services, especially considering that they give 2 year warranty on repair to compare to original 1 year warranty from Sony .

6 June 2026
Unprompted review
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Reply from Tech Centre

Hello Dawid, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

10 out of 10

Great service
Well informed throughout the process
Would use again

12 June 2026
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Reply from Tech Centre

Hello Kully, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Decent price and resolved the issue…

Decent price and resolved the issue with my favourite controller which saved me from buying a new one highly recommended

12 June 2026
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Reply from Tech Centre

Hello Travis, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Great Service.

A very easy process with great prompt service. They did exactly what they said they would, when they said they would for a reasonable price. Most importantly for me is that the console was fixed with a 2 year repair warranty for piece of mind so I'm very happy.

30 May 2026
Unprompted review
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Reply from Tech Centre

Hello Rage, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

They kept me up to date with everything…

They kept me up to date with everything from waiting for parts to come in and when it was going to be back in store. And if my item couldn't be fixed there was no charge and it was a set charge for whatever was wrong with it I would definitely use them again

11 June 2026
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Reply from Tech Centre

Hello Cheryl, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very happy with the help and support provided by the team at Tech Centre.

I would definitely recommend them, and I will certainly be using them again.

11 June 2026
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Reply from Tech Centre

Hello Ian, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

Rated 5 out of 5 stars

Fixed price and fast

So easy with tech centre. Just dropped it off at Argos, no fee if not fixed, took around 3 days, less than the 7 day turnaround. Perfect! Will be my go to tech fix from now on.

9 June 2026
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Reply from Tech Centre

Hello Lou, Thank you very much for your 5-star review. We appreciate your feedback. Kind Regards, Tech Centre

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