The weed from tealer lab is second to none, I can have that early spliff and not get roasted, its a dream come true for my wife and I, I am on my 3rd order and the product we receive is top notch, my... See more
Company replied
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See what reviewers are saying
Honestly, I’ve only had horrible experiences with them. The packages don’t arrive in time and when I buy from the French website, the za doesn’t even have affect when reviews say otherwise I bought 50... See more
The new molecule THCV-N10 is the one that I find most resembles the effects of THC, so I'm extremely happy with my purchase of your Moonrocks, especially with the huge discount from TEALER LABS... See more
Trusted site. Deliver exactly what you order. Best to order before the weekend especially if you do 24hr shipping e.g if you order Friday, don’t expect your order until Tuesday or Wednesday even with... See more
Company replied
Company details
Written by the company
TealerLab est un CBD shop français, spécialisé dans la vente de CBD légal en France. Tous les produits proposés dans la boutique de CBD TealerLab ont été soigneusement sélectionnés avec amour par une équipe de passionnés, en raison de leur haute concentration en CBD (cannabidiol) et de leurs méthodes de production respectueuses de l'environnement et du consommateur.
Contact info
11 rue d'Alexandrie, 75002, Paris, France
- +33948194071
- contact@tealerlab.com
- tealerlab.com
4.2
Great
6K reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Hello my name Lorraine Negroni first…
Hello my name Lorraine Negroni first time cousterm now The deal is That my heart keeps telling me not to order from This company cannabis weed
First of all in not in The United States bull shit lies cousterms That order from This company is over seas France French bull shit lies from This company and This company do not have good shipping 2- 8 Days your package will be lost or This company will take your money 🙄 true Talk. All my brothers work for F.B.I
Two in France 🇫🇷 don't play with my money or my order
Get right ✅️ or remove your company off The website never trust over seas cannabis weed so I will tell I will not order from your company
Bring United States 🇺🇸 🇺🇲 😤 cannabis
18 November 2025
Unprompted review
Reply from TealerLab®
Hello Lorraine,
I’m not sure on which site you placed your order, but you are leaving your review on Tealerlab France. I have no order or customer account under your name, so unfortunately I cannot assist you with this matter.
To clarify, we are based in France, and we do not claim to be based in the USA.
I kindly invite you to contact directly the email address or phone number provided on the site where you placed your order so they can help you.
Thank you for your understanding.
Best regards,
Morgane
delivery straight forward…
Ordering and delivery straight forward and prompt. I have placed a few orders now , and the quality of products is great. . I use for help with pain control and it's amazing. So thank you for this service. Carol
13 November 2025
Unprompted review
Reply from TealerLab®
Hi Shae, thank you so much for sharing your experience and for your trust. We're really happy to hear that our service and products help with your pain. That means a lot to us. Wishing you all the best! - Carol
Célia, tealerlab.com
Didn’t wanna leave a 1 star as it’s not…
Didn’t wanna leave a 1 star as it’s not necessarily a review, paid for 24hour shipping 5 days ago, no email from Royal Mail with a tracking code and no idea if or when it’s coming, tried contacting but no response any help would be great
12 November 2025
Unprompted review
Reply from TealerLab®
Hi Rhys, thank you for sharing your honest experience. I’m really sorry for the delay and the lack of communication. I will personally look into your order and get back to you as soon as possible with an update. Your patience is much appreciated.
Célia, tealerlab.com
Ordered on Friday 7th and promised…
Ordered on Friday 7th and promised royal mail 24hr delivery. I emailed and messaged on website page with no response to where my delivery was as hadn't turned up. It eventually arrive today being Wednesday 12th.
No customer service support and waiting 5 days without any idea if it was being delivered. Poor service.
12 November 2025
Unprompted review
Reply from TealerLab®
Hello,
I’m really sorry about your experience, but after checking, we don’t have any order under your name.
It seems that your purchase was made on Tealer UK, which is a separate website and not managed by our team.
Unfortunately, we’re therefore unable to access their orders or delivery information.
We kindly invite you to contact Tealer UK’s customer service directly so they can assist you.
If possible, we’d really appreciate it if you could remove this review, as it doesn’t concern our store.
Thank you for your understanding
Morgane
Honest products
Honest products, priced fairly and sent promptly. Hard recommend here
12 November 2025
Unprompted review
Reply from TealerLab®
Hi Anon, thanks a lot for your kind words and for recommending us so highly. It really means a lot to hear you’re satisfied with our honest products and prompt delivery. We look forward to serving you again anytime! Cheers.
Célia, tealerlab.com
Scam
48 hours after ordering and still no tracking number, emailed 5 times, no response whatsoever, feel like these good reviews are lies and its all a scam, will be going through barclays fraud team asap
Order #15262
Its all owned by 1 guy, so attempting to push blame is absolutely idiotic, both the UK and .com are both owned by aldoni Alexandre, so its all the same company, there's is no contact info or way to contact the "UK" side so the only option is to contact yourselves, you are the same company and should do everything im your power to rectify this issue!!!!
10 November 2025
Unprompted review
Reply from TealerLab®
Hello,
We’re sorry for the inconvenience, but it seems this review concerns Tealer UK and not our site. Our service does not manage Tealer UK orders, and we do not have access to their order information. We recommend contacting them directly for any issues regarding your order.
Best regards,
Morgane
I previously wrote a bad review but…
I previously wrote a bad review but I'll admit I jumped the gun, about half an hour after writing a review about delivery it came through the door. Product is amazing, delivery was perfect. Over all very happy
6 November 2025
Unprompted review
Reply from TealerLab®
Hi Corey, thank you so much for your honesty and kind words. I'm glad the product and delivery met your expectations eventually. Your satisfaction means a lot to us—if you need anything, we're here. Thanks again for giving us a second chance!
Célia, tealerlab.com
It’s been 60 hours and still not…
It’s been 60 hours and still not received my package
Think it’s a scam lol
29 October 2025
Unprompted review
Reply from TealerLab®
Hello,
We are sorry to hear about your experience, but it seems there is a misunderstanding. Your review refers to Tealerlab UK, not our site. We do not have any account or order under your name, and we are not responsible for orders placed on that platform.
We recommend contacting Tealerlab UK directly for assistance regarding your package.
We also kindly ask, if possible, to consider modifying or removing your review, as it is not related to our service.
Thank you for your understanding.
Best regards,
Terrible customer service! Never received anything
Paid for 24 hour delivery and 4 days later despite numerous emails and the live chat option iv received no contact back at all! They have completely ignored my emails, I have received no tracking information at all despite paying over £60 on products, their customer service is terrible and I’m not happy at all and will be taking this further and going through my bank as fraud to get a refund
29 October 2025
Unprompted review
Reply from TealerLab®
Hello,
We’re truly sorry about the situation you described, but after checking, it appears that your order was placed on Tealer UK, not on our French website.
As you mentioned, your payment was made in pounds sterling, while our store only accepts euros.
Unfortunately, we have no access to the data or management of the Tealer UK website, so we’re unable to assist directly with your order. We kindly invite you to contact them directly for further assistance.
If possible, we would greatly appreciate it if you could edit or remove your review, as it does not concern our service.
Thank you for your understanding, and again, we’re sorry for the confusion.
Best regards,
I paid for 24hr delivery got a 4 day service.
I paid for 24hr delivery. My delivery took 4 days despite them advertising 48hrs guaranteed. I wrote numerous emails and asked for a refund for 24hr charge. They have not even acknowledged the receipt of the emails. Service poor, product only ok. Keep getting emails from Trustpilot about Tealerlab disputing my review. They only have to check their emails to their customer service and they will see mine that they never bothered replying to even now!
9 October 2025
Unprompted review
Have I been scammed?
Paid for next day delivery 6 days ago and my order still hasn't arrived despite receiving confirmation of order, and email stating that its been dispatched.
Attempted contact via email and the websites chat option requesting tracking details and had zero response.
My next step will be to report this as fraud through my bank in order to get a refund.
The lack of communication makes me feel like Ive been scammed.
16 October 2025
Unprompted review
Reply from TealerLab®
Hi,
We’re genuinely sorry for the delay and for the lack of communication you’ve experienced, we completely understand your frustration.
Please note that shipping delays are currently beyond our control due to high carrier congestion.
We strongly invite you to reach out through our contact form on our website.
We assure you that we’re a legitimate company, and that no one is being scammed, we’ll make sure your situation is resolved as quickly as possible.
Kind regards,
Customer Service Team
Reply from TealerLab®
Hello Clea, thank you so much for your kind words. We’re really happy to hear you’re satisfied with the quality. If you have any questions or want to try more, we’re here. Thanks for recommending us!
Célia, tealerlab.com
Reply from TealerLab®
Hi Lovah, thanks a lot for your kind words. We're really happy to hear you’re satisfied. It means a lot to us. Feel free to reach out if you need anything else.
Célia, tealerlab.com
Reply from TealerLab®
Hi Paul, thanks a lot for your kind words! We're really happy you’re satisfied with our stuff. Feel free to reach out if you need anything else. Cheers!
Célia, tealerlab.com
Horrible customer service
Got a dispatch email on Monday, paid for 24 HR postage. Now Thursday and no sign. Contacted customer services multiple times by email and no reply, not even given a tracking number for the order. Will not be buying again.
6 October 2025
Unprompted review
Reply from TealerLab®
Hi,
We’re really sorry to hear about your experience and completely understand your frustration.
Please note that once an order has been dispatched, delivery times depend on the carrier, and occasional delays may unfortunately occur, even with 24-hour shipping. We always do our best to ensure fast dispatch, and we’re currently following up with the carrier to understand what happened.
Could you please contact us through our contact form on the website with your order number so we can check the tracking details for you and resolve your problem.
Thank you for your patience and understanding.
Kind regards,
Olivia - Customer Service
Just curious too know what is T+ flower?
8 October 2025
Unprompted review
Reply from TealerLab®
Hello,
It seems there’s been a mix-up — we don’t sell any product called “T+ flower” on our website. You’ve probably reached out to the wrong seller.
Also, it’s not really fair to leave a one-star review just to ask a question 😊. If you ever have any doubts about one of our products, feel free to contact us directly — we’ll be happy to help!
Have a great day,
Edited Review
Edited Review:
I recently wrote a one star review after not receiving my goods. I had 4 great orders from this company that arrived within 48 hours and was very happy with but my last 2 orders got to the 1-2 week stage and still hadn't arrived, after emailing the company several times asking for a tracking order I got no response so assumed that I had been scammed but as the time went on I began to not recieve Mail from other websites which started to make me rethink that the company was maybe not at fault and today that was confirmed as my last 2 orders arrived along with another pile of stuff which looked like it had went missing in the post. So all I can do is apologise for my knee-Jerk reaction and should have given it a while longer before posting a bad review. Everything has arrived and im very happy. One thing I will say though is that customer service has to improve with this company if they had emailed me back with the tracking numbers that I requested I would have seen that the items had defiantly been sent so that is my only reason for not giving this edited review a 5star and have given it 4. Just want to say thanks again Tealerlab the product is spot on but please look into your customer service or send out a tracking number when you recieve the email saying it has been shipped it would save a whole lot of hassle.
Kind Regards.
8 October 2025
Unprompted review
Reply from TealerLab®
Hello,
I am sorry about the situation.
However, I do not have any information to identify you, so please get back to me with the necessary details and I will be happy to discuss the matter with you and find a suitable solution.
Have a nice day.
Morgane
Scam company
Contacted them 4 times now regarding my order which hasn't arrived won't even provided tracking details or anything actual joke of a company. Customer service doesn't exist feels very scam like to me. £100+ down the drain on something I have not recieved given them another day before I contact my bank for a dispute
30 September 2025
Unprompted review
Reply from TealerLab®
Hello,
We’re very sorry for this situation and completely understand your frustration. Please rest assured that we’re not a scam, every order is shipped and tracked.
Please contact us directly through our official support form on our website, and our team will immediately provide your tracking information or investigate your parcel status.
Thank you for your patience and understanding.
Best regards.
Not sure what to think...I made a…
Not sure what to think...I made a purchase last week tracked an all heard nothing back, I hope this issue can be rectified
2 October 2025
Unprompted review
Reply from TealerLab®
Hello,
We’re sorry to hear you haven’t received any update yet.
Please contact our customer service directly through the contact form on our website, so we can locate your order and resolve this quickly for you.
Best regards,
Olivia
Quality top
25 September 2025
Reply from TealerLab®
Salut Stanislav, merci beaucoup pour ton commentaire. Ça fait plaisir de savoir que la qualité est au rendez-vous. N'hésite pas à revenir vers nous si tu as besoin de quoi que ce soit. À bientôt !
Célia, tealerlab.com
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