Still using the Darjeeling first flush tea and after ten-plus years, it’s just as lovely as the day I sampled it at Borough Market. It’s such a beautiful, smooth flavour, I wouldn’t try anything els... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... See more
Company replied
I contacted the company about a potential mix up with my order. I had bought tea from them previously so when my recent purchase looked different from the older purchase, I was worried something was w... See more
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I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a descripti... See more
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Company details
Contact info
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , United Kingdom
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4.9
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The service is absolutely amazing
The service is absolutely amazing! The customer care is so genuine! The tea is delicious and I have made this shop my only tea shop. Honestly have been made a permanent customer.
15 March 2025
Reply from Tea2you
Dear Mihaela,
It's so lovely to receive such great feedback! We pride ourselves on our fantastic service. Thank you very much for being a loyal customer and I hope you have a great day.
Kind regards,
Ratan
They have a wonderful selection of…
They have a wonderful selection of teas. Delivery is always prompt too.
13 March 2025
Reply from Tea2you
Dear Tracy,
Thank you for your wonderful review, it means a lot! Your words are very kind. I hope you enjoy your tea.
Kind regards,
Ratan
I was over the moon to see an extra…
I was over the moon to see an extra flavour tea come free with my order! Will be using them again
6 March 2025
Reply from Tea2you
Dear William,
It means a lot to us to receive such kind feedback. Thank you very much for being a loyal customer.
Kind regards,
Ratan
Reply from Tea2you
Dear Christina,
Thank you for taking the time to write us a lovely review, it means a lot. Please enjoy your tea!
Kind regards,
Ratan
Quick delivery and great tea🤍☕️🫖
2 March 2025
Reply from Tea2you
Dear Pat,
Thank you for your review, your words are very kind. I hope you enjoy your tea.
Kind regards,
Ratan
Friendly and reliable company
Friendly and reliable company. All deliveries are made quickly. They even add a personal message in the package
2 March 2025
Reply from Tea2you
Dear Stephen,
Thank you for taking the time to write us a lovely review, we really appreciate it! Please enjoy your tea.
Kind regards,
Ratan
Wonderfully aromatic, flavorful teas
I experienced Tea2you while at Borough Market in London.
When I came home I had to have more of their wonderful teas. This is my second order. Online ordering is easy and delivery to the states is fast.
27 February 2025
Reply from Tea2you
Dear Tanya,
It means a lot to us to recieve such great feedback from our wonderful customers! Thank you very much and I hope you are enjoying your teas.
Kind regards,
Ratan
Fantastic quick service
Fantastic quick service and the personal handwritten note was lovely to see in this day and age. I also loved the Cream Earl Grey taster sent. Thank you.
27 February 2025
Reply from Tea2you
Dear Paula,
I am very glad you loved the Cream Earl Grey! It's definitely a favourite among our customers. Thank you for leaving us a great review.
Kind regards,
Ratan
Fabulous service and wonderful selection of teas!
We first bought tea from Tea2you after visiting their tea shop in Borough Market and when we discovered them online we were so happy! The online service is amazing - not only was delivery fast but the range of teas is incredible. I was thrilled to find a handwritten note inside our tea delivery, along with a sample of tea we hadn’t tried before - what a bonus! Customer service and the quality of the tea is why we won’t buy our teas anywhere else. Thanks for such an amazing service!
23 February 2025
Reply from Tea2you
Dear Tania,
Your lovely words have made me very happy! Great customer service is at the heart of our business so it's wonderful to hear you appreciate it. My sincerest thanks for being a loyal customer. Please enjoy your teas!
Kind regards,
Ratan
Great tea store
I love the tea from Tea2you. The order was straightforward and the tea was delivered quickly. I was also very pleased with the small giveaway. Many thanks for that. I will always order again.
31 January 2025
Reply from Tea2you
Dear Saskia,
Thank you for your lovely review! Your words are very kind and it's great to hear you'll be ordering from us again. I hope you enjoy your tea.
Kind regards,
Ratan
Delightful!
This is my second time ordering from this lovely tea shop. I love the website, the ease of ordering and the prompt delivery. My parcel arrived today and I was eager to taste my favourite tea again. However, I stumbled across a handwritten note and a sample package with a recommendation on, so my favourite tea had to wait while I sampled this new gem I had been gifted. All I can say is, delightful, thoughtful,personal
and a massive thank you for this fabulous recommendation.
13 February 2025
Unprompted review
Reply from Tea2you
Dear Michelle,
I am delighted to hear how wonderful your experience with Tea2you has been. And so glad you enjoyed your sample! Thank you for your lovely feedback and I hope you now have two favourite teas!
Sending my best!
Kind regards,
Ratan
Tea is amazing
Tea is amazing ! i can’t get over how many different flavors there are
17 January 2025
Reply from Tea2you
Thank you for leaving us a great review! We certainly have a big selection. I hope you enjoy your tea.
Kind regards,
Ratan
I have learned many interesting things…
I have learned many interesting things about tea. The tasting session was also engaging, as we got to guess different teas and herbal infusions. It was truly fascinating. They are really kind and enaging.
25 January 2025
Reply from Tea2you
Dear Veronica,
It's lovely to hear that you had a wonderful time at your Health Tea tasting. The team loves spending time sharing their knowledge with wonderful customers like you. I hope you left with some lovely teas.
Kind regards,
Ratan
This tea is truly amazing
This tea is truly amazing. I love how simple they have made drinking a loose leaf tea. I simply put the leaves in, they sink to the bottom, and I have 100% fresh tea.
16 January 2025
Reply from Tea2you
Dear Bekah,
Thank you for taking the time to write us a review, it means a lot. Our tea really is that easy to brew! I hope you enjoy your order.
Kind regards,
Ratan
Excellent customer service
I emailed to ask if my order could be expedited and I was delighted to hear that my order was taken by hand and posted for next day delivery without any extra cost to me. This is customer service at its best.
7 January 2025
Reply from Tea2you
Dear Mrs G,
Thank you for your lovely review! Your words are very kind. It was our pleasure to get your parcel sent out ASAP. I hope your tea arrived on time and is being enjoyed.
Kind regards,
Ratan
Interesting, tasty but noisy
The teas are lovely and the tasting experience (7 teas) was very nice. We learned a lot. The downside is, the shop space is very small (just big enough for maybe 4 people max). And the session runs at the end of the day when the market is being shut up and cleaned. So the floor cleaning machines were running just outside which made it very noisy. Running this session in a space away from the shop floor where perhaps you can sit and be a bit more comfortable would make it better overall. But we enjoyed the teas and will be back to buy more!
17 January 2025
Reply from Tea2you
Dear Sam,
Thank you for you kind feedback on our teas and your experience. I am sorry you found the shop in Borough Market a bit too noisy. We also host Tea Tastings at our other location in Bermondsey which is quieter. There, we also offer a Health Tea Tasting if you're interested in visiting us again and trying some more of our teas - https://tea2you.co.uk/products/health-tea-tasting-and-blending
Glad to hear you are enjoying your teas!
Kind regards,
Ratan
Reply from Tea2you
Dear Andrew,
Thank you for leaving us a great review! It means a lot. Please enjoy your tea.
Kind regards,
Ratan
Great Teas
Great Teas and such a nice Company. They put in a personal note with my package and an extra tea to try.
I really appreciate that personal touch.
Thank you Tea2you
1 January 2025
Reply from Tea2you
Dear Sara,
Thank you very much for leaving us such wonderful feedback! It's lovely to hear how much you appreciate the effort we put into all of our orders here at Tea2you. I hope you enjoy your tea!
Kind regards,
Ratan
Prompt delivery of the most delicious…
Prompt delivery of the most delicious tea, lovely hand written note and cute free sample! What's not to like ❤️
9 January 2025
Reply from Tea2you
Dear Paula,
Thank you for taking the time to write us a lovely review, it means a lot! Your words are very kind. Please enjoy your tea.
Kind regards,
Ratan
Reply from Tea2you
Dear Julie,
Thank you for leaving us a great review! I hope you enjoy your tea.
Kind regards,
Ratan
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