Taylor Yates Reviews 

248
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more

Rated 5 out of 5 stars

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more

Company replied

Rated 5 out of 5 stars

Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more

Rated 5 out of 5 stars

I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more

Company replied

Company details

  1. Leather Goods Store

Written by the company

Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Spotted this beautiful store during its…

Spotted this beautiful store during its Christmas closure. Visited website and choose the lovely Mary tote. Seamless pick up with excellent customer service. Brought my lovely purchase back to Australia and I love it more each day!!!

11 January 2022
Taylor Yates logo

Reply from Taylor Yates

Hi Karen,

Thank you for leaving such a lovely review. So pleased you are loving Mary. I’m sure Mary is loving her new home.

Take care

Kind regards
Nyree

Rated 5 out of 5 stars

Superb products

Superb products, amazing staff with ethical values and purpose.

8 January 2022
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Reply from Taylor Yates

Hello,

Thank you for you kind words and taking the time to leave us a review. It was lovely to have you in the studio that day.

Hopefully see you again soon.

Kind regards
Nyree

Rated 5 out of 5 stars

Tilly Mini Hobo bag - a delight!

Received my Tilly Mini Hobo bag and I am absolutely delighted. So soft and beautifully made.
Great customer care, beautiful packaging, fast delivery and a bag that I will cherish.
Thank you, I am a very happy customer.

29 December 2021
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Reply from Taylor Yates

Hello,

We are delighted to hear that you are so pleased with Tilly and TY customer care. Thank you for your kind words.

Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Beautiful bag

Beautiful bag - will hopefully be enjoying it for many years to come.

25 December 2021
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Reply from Taylor Yates

Hello,

So pleased you are enjoying your TY bag. Thank you for taking the time to leave a review.

Kind Regards
Nyree

Rated 4 out of 5 stars

mini Mavis

I brought a mini Mavis, arrived within a few days of ordering and was presented in a nice box. Leather is very soft and colour is a stunning purple. I was a little disappointed that the bag doesn’t close very well, I can still get my hand in the bag and it won’t close any further.

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Well worth a visit

Beautiful stock helpful friendly staff- well worth a visit

18 December 2021
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Reply from Taylor Yates

Thank you so much for your kind review. Hope to see you again soon.
Kind regards
Nyree

Rated 5 out of 5 stars

A beautiful bag from Bushmills!

It's not every high end "bag shop" would put a man of a certain age at ease in selecting his wife's Christmas present.!! On a visit to Bushmills, we called in to a warm welcome and friendly assistance from the ladies - resulting in purchase of a fine product.
Thank you!

11 December 2021
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Reply from Taylor Yates

Hello William,

Thank you so much for leaving such a kind review. I hope your wife loved her Christmas present.
Hopefully we will see you both in the studio on your next visit to Bushmills.

Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Taylor Yates are unique

Taylor Yates are unique. They Provide a sustainable quality, global, Product at the same time supporting local charities. It is a privilege to know Karen and Ellen the founders of TY and to own their bags.

3 December 2021
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Reply from Taylor Yates

Hi Lesley,
Thank you so much for taking the time to leave such a kind review and being a part of the TY family.
Hope to see you soon
Kind regards
Nyree

Rated 5 out of 5 stars

The most beautiful bags and leather is…

The most beautiful bags and leather is just so tactile, The most precious I have ever owned. The customer service is amazing and always so helpful. A beautiful purpose and experience.

2 December 2021
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Reply from Taylor Yates

Hi Heather,
Thank you for taking the time to leave such a lovely review.
Hopefully we will see you again soon in studio.
Kind regards
Nyree

Rated 5 out of 5 stars

Loving Agnes: soft, stylish and roomy

Love my Taylor Yates Agnes bag. The leather is super soft and love it even more as the worn look sets in. The wide shoulder straps make it super comfortable and it's big enough for all my essentials, including my laptop. My first TY bag but definitely not my last.

6 November 2021
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Reply from Taylor Yates

Hi Riki,
Thank you for taking the time to leave a comment and for your kind words. We are so pleased you are loving your Agnes!

Kind regards
Nyree

Rated 5 out of 5 stars

Beautiful boutique style shop

Beautiful boutique style shop with plenty of gorgeous items from brands I have never heard of.
Can't wait to return to Bushmills to purchase some more from this shop.
Staff very informative and friendly
A must visit while in Bushmills.

5 November 2021
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Reply from Taylor Yates

Hi Adrienne,
Hope you are well.
Thank you so much for your kind words and taking the time to leave a review for us.
Looking forward to see you again soon on your next visit.

Kind regards
Nyree

Rated 5 out of 5 stars

Well worth the wait

Well worth the wait, beautiful bag.

30 October 2021
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Reply from Taylor Yates

Hello,

We are delighted you are pleased with your new TY bag. Thank you for taking the time to leave a lovely review for us.

Take care
Kind regards
Nyree

Rated 5 out of 5 stars

Alice, my new BFF!!

My new ‘Alice’ handbag is just gorgeous, the most beautiful soft leather.
Nyree was a joy to buy from, she was so knowledgeable and enthusiastic about the bags.

30 October 2021
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Reply from Taylor Yates

Hi Louise,
So pleased you are loving your Alice.
Was lovely to meet you and thank you for your very kind words.
Hopefully see you again soon
Kind regards
Nyree

Rated 5 out of 5 stars

Purchased a bag for my mums big birthday…

Purchased a bag for my mums birthday…. Fantastic customer service and beautifully packaged.

27 September 2021
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Reply from Taylor Yates

Hello Tricia,
Thank you so much for leaving such a lovely review. Hope your Mum had a great birthday and hopefully see you again soon.
Take care
Nyree
Store Manager
Taylor Yates

Rated 5 out of 5 stars

Beautiful store

Beautiful store, with a fantastic range of gifts. Great customer service.

11 September 2021
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Reply from Taylor Yates

Hi Andrew,
Thank you for your kind words. Hope you are enjoying your purchase.
Kind Regards
Nyree
Store Manager

Rated 5 out of 5 stars

Beautiful products

I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area which is very useful.
I bought the Agnes bag and you are given lots of handy, helpful tips on maintaining your bag although I am looking forward to using it that much that it takes on the adorable, well worn look!
Just a very pleasant experience overall.

12 August 2021
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Reply from Taylor Yates

Hi Libby,
Thank you for your kind words. I hope you are enjoying your Agnes. It was lovely to be able to help you that day in store.
Hopefully see you again soon.
Kind regards
Nyree
Store manager

Rated 4 out of 5 stars

Very good quality leather

Very good quality leather. Was offered free postage, which was generous, but one notebook arrived marred in the post.

8 August 2021
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Reply from Taylor Yates

Hi Christina,
Sorry to hear that. If you would like to contact us via the contact us page on our website, we would be happy help.
Kind Regards
Nyree
Store manager

Rated 5 out of 5 stars

As usual I found the staff attentive

As usual I found the staff attentive. They took the time to describe the goods I was interested in a knowledgeable and clear manner.

8 August 2021
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Reply from Taylor Yates

Hi Janet,
Thank you for your lovely words. Hopefully we see you again soon.
Kind regards
Nyree
Store manager

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