The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
4.9
Excellent
248 reviews
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Excellent quality and soft leather…
Excellent quality and soft leather bags. Very comfortable to wear and great style. Customer service top class very friendly and knowledgeable about merchandise. Would highly recommend the whole shopping experience
23 July 2021
Reply from Taylor Yates
Hi Christine,
I hope you are loving your Tilly. Thank you for supporting our brand and taking the time to write such a lovely review. Hopefully we will see you again soon.
Kind regards
Nyree
Store manager
Fantastic service
Fantastic service! Was visiting NI and luckily found the shop. Bought one (of five in the world) of their handbags. One called Norma in a gorgeous purple colour. Beautiful. Thank you Ellen
19 July 2021
Reply from Taylor Yates
Hi Patricia,
Thank you for taking the time to leaving such a lovely review. We hope you enjoy Norma.
Kind regards
Nyree
Store Manager
Super-efficient provision of…
Super-efficient provision of gift-wrapped service while wife was upstairs viewing other handicrafts. Purchase secreted in car and I returned to the shop as my wife descended the stairs completely unaware of the subterfuge. 45th wedding anniversary present sorted. Thank you ladies.
17 July 2021
Reply from Taylor Yates
Hi George, it was a pleasure. Hope the surprise went down well.
Thank you for the review.
Kind regards
Nyree
Store Manager
I’m delighted with the purchase and the…
I’m delighted with the purchase and the service.
16 July 2021
Reply from Taylor Yates
Hi Libby, thank you for leaving a review. Hope you are enjoying your Alice and hopefully see you again soon.
Nyree
Store Manager
Staff so friendly and helpful would…
Staff so friendly and helpful would really recommend to shop here and quality of product is unreal
15 July 2021
Reply from Taylor Yates
Hi Gillian, thank you for your lovely review. Hopefully see you again in store soon.
Nyree
Store Manager
When I opened the box I knew I had made…
When I opened the box I knew I had made the right decision. I love the fact my bag is beautiful and made with sustainability in mind. It's great to buy from a local family owned business that shares my values. Thank you x
9 July 2021
Reply from Taylor Yates
Hi Maeve, thank you for your lovely words. We hope you are enjoying you Mini Agnes re:claimed edition in Clay. Thank you for supporting our brand.
Kind Regards
Nyree
Store Manager
Need I say more??
The service is incredible and the quality impeccable! I couldn’t love Taylor Yates more if I tried!! ❤️❤️
27 June 2021
Reply from Taylor Yates
Hi Samantha,
Thank you for such a lovely review! Hope you are loving your Elise 💕.
See you soon
Nyree
Store Manager
Doris Clutch a fabulous birthday…
Doris Clutch a fabulous birthday present packaging and presentation makes it even more luxurious
20 June 2021
Reply from Taylor Yates
Hi Frances,
Thank you for you kind words. Hopefully see you in store again soon.
Nyree
Store Manager
Customer service is fantastic
Customer service is fantastic. The handbags are beautiful. I will be back.
7 May 2021
Reply from Taylor Yates
Thank you for such a lovely review! See you again on your next visit.
Kind Regards
Nyree
Store Manager
A delightful gift for a beautiful person
I’m delighted with the bag I bought for a friend’s 50th. Gorgeous quality and beautiful packaging.
2 May 2021
Reply from Taylor Yates
Hi Lisa, Hope your friend loved her Agnes. Thank you for supporting our brand and your lovely words.
Kind regards
Nyree
Store Manager
Fabulous attention to detail on…
Fabulous attention to detail on packaging with that extra personal touch. Beautiful quality locally produced product. Thank you.
13 April 2021
Reply from Taylor Yates
Hi Fiona,
Thank you for such a lovely review.
Kind Regards
Nyree
Store manager
Beautiful high quality bag
The Mini Mavis is a beautiful bag and will be very useful for me.
Made with lovely soft leather and lined, this is a high quality item. It arrived promptly in a presentation box with a handy dust bag as described and the enclosed personal note was much appreciated.
Communication with the company was excellent.
I would purchase from this company again.
8 March 2021
Reply from Taylor Yates
Hi Sharon, thank you for your lovely words! Mini Mavis is a great bag we hope you enjoy her for a long time to come.
I contacted Taylor/Yates regarding a…
I contacted Taylor/Yates regarding a purchase that had a problem and they quickly sorted it out by sending a replacement. I would definitely do business with them as customer care was excellent!
11 January 2021
Reply from Taylor Yates
Hi Noreen, thank you for your kind words! We're always happy to help however we can.
Great experience
I visited the store before lockdown. The service was great and I really liked the look and feel of the store. I would definitely purchase from here again.
3 January 2021
Unprompted review
Reply from Taylor Yates
Hi Jack,
Thank you for supporting our brand and for your kind words.
Kind Regards
Nyree
Store Manager
Exceptional customer service!
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat with an essential facemask for 2020. An added bonus was purchasing my first Taylor Yates handbag which is a staple piece in any girls wardrobe. My timeless bag will never go out of fashion.
I can’t wait to buy another from the brilliant team in TY!!!
3 January 2021
Unprompted review
Reply from Taylor Yates
Hi Steph,
Thank you for coming to the Beautiful purpose charity event. Hope you are enjoying you TY bag and thank you for sharing your experience with us.
Hopefully see you again soon
Kind regards
Nyree
Store Manager
Excellent service Beautiful product a…
Excellent service Beautiful product a great brand to discover with true purpose at it’s heart. With the added bonus of planting a tree with my purchase
1 January 2021
Reply from Taylor Yates
Hi Lesley,
Thank you so much for your kind words and taking the time to send us such a lovely review.
Kind regards
Nyree
Store Manager
I received an Angus Bag for Christmas…
I received an Angus Bag for Christmas as a surprise and was blown away by the quality, softness and total treat that this bag is. A wonderful, special item and I understand the whole service (that my amature bag buying dad) received was fantastic.
30 December 2020
Unprompted review
Reply from Taylor Yates
Hi there, we're so glad you love your Agnes and that we could help your Dad to do so well this Christmas!
Beautiful Elsie
Received an ‘Elsie’ for Christmas and could not be more delighted! The leather is buttery soft and the quality craftsmanship is beautiful. This combined with the ethics of the business owners will definitely make me a customer for life.
29 December 2020
Unprompted review
Reply from Taylor Yates
Hi Kelly, we're so glad you love your Elsie! Thank you for supporting our brand ❤️
Great company with a fantastic range of…
Great company with a fantastic range of beautiful products.
Get online and book your delight
27 December 2020
Unprompted review
Reply from Taylor Yates
Hi Joseph, thank you for your kind words!
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