The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
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The quality of the leather used in…
The quality of the leather used in their products is unsurpassed and the customer service experience makes sure each customer knows that they are valued
All the staff at TY are fantastic!
All the staff at TY are fantastic. Ordered a bag before remembering I was on holiday when it would arrive. Messaged and within 30 seconds was all sorted to post to arrive when I got back with lots of lovely messages about my holiday too! That's service! Thank you all at TY
Great communication
Great communication. Enabled me to make a purchase online whilst in France using a credit in store and a discount code before the offer ran out. Lovely customer service and needless to say my bag is beautiful.
Thank you
First class
First class, efficient service from the start of the process to the finishing of the process

Reply from Taylor Yates
Lovely, lovely
Lovely, lovely soft leather handbag which I have been thinking about since we visited the shop in Bushmills in July. Prompt and efficient on line service.

Reply from Taylor Yates
Another stunning bag
Another stunning bag. First class service as before. Delighted with my purchase.

Reply from Taylor Yates

Reply from Taylor Yates
People keep trying to steal my Agnes
I bought the limited edition of the Agnes in bright green. I cannot tell you how often I get strangers approaching me to ask about the bag, not to mention the number of friends who want to 'borrow' it. The leather is amazing and the personal approach from the team made this a shopping dream

Reply from Taylor Yates
Quality products and excellent service!
Easy, effortless and rewarding transaction. I'll be back.

Reply from Taylor Yates
You will never use another bag again
Taylor Yates Bags are so beautifully made, so comfortable to wear and SO soft. I won’t use any other bag again. The staff are wonderful, helpful and friendly. Treat yourself to a wee visit to the store if you can.

Reply from Taylor Yates
Amazing handbags so beautifully made
Amazing handbags so beautifully made. Staff are helpful and friendly- looking forward to my next purchase

Reply from Taylor Yates

Reply from Taylor Yates
This is a beautiful shop
This is a beautiful shop, with lots of amazing products. I love the ethos behind it all. A special gem in Bushmills. The young lady who served me was so knowledgeable and friendly. It was lovely chatting to her.

Reply from Taylor Yates
The staff were helpful and friendly but…
The staff were helpful and friendly but not at all pushy. The bag I bought is great, so comfortable and the perfect size for my everyday needs. Couldn't be happier. Thank you.

Reply from Taylor Yates
Excellent service and another beautiful…
Excellent service and another beautiful bag.
Thank you 🙏

Reply from Taylor Yates
Love Love Love
The products at Taylor Yates are extraordinary and the staff is so pleasant and helpful. I bought a Tilly bag and love it!

Reply from Taylor Yates
Quality service and product
Friendly and genuine staff who know their product and market well

Reply from Taylor Yates
Lovely leather purse - Doris
Lovely, well made local products! The salesperson was friendly helpful and gave information about the local company founders, sustainability, support of charities.
I purchased a Doris crossover leather purse that I know will last forever just like my coach purse/bag. In addition, it will remind me of Bushmills and Northern Ireland whenever I use it - much better than a touristy trinket.

Reply from Taylor Yates
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