The 'Agnes' bag is one of excellent quality. The bag is made from beautifully soft leather which hangs easily from my shoulder. The workmanship in seam stitching and lining is excellent. It is very... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
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Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
4.9
Excellent
248 reviews
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Customer Service was great
Customer Service was great, helpful and very informative. Some really lovely items in store.
13 April 2024
Beautiful soft buttery leather bag! …
I was in the shop just before Easter and saw the Tilly hobo bag. Over the next few days I thought about it and decided to buy it. I rang and spoke to a very helpful assistant, paid for the bag and it arrived at my home a few days later. The bag is beautiful. Excellent service, thanks
1 April 2024
Excellent customer service
Excellent customer service. Couldn’t be more helpful.
And as for the bags…… absolutely stunning!!! I am blown away by the quality and style.
Thank you!
2 March 2024
Great handbag, great price, great service
Once again, great quality product at a truly amazing price, and purchase and delivery couldn’t have been easier or more efficient.
25 February 2024
I love my bag
I love my bag. It is just the right size and I love the colour. The leather is soft and luxurious and I look forward to using it.
29 January 2024
Love ❤️ my Mary bag .
Love ❤️ my Mary bag .
My one gripe is that i had no contact from you after my confirmation of purchase. As a result i missed delivery .Had to wait 24hrs before collecting at local Post Office .
The bag is a soft leather ,roomy and know it will last me many years
28 January 2024
Amazing service with the best bag
Amazing, quick service with such a beautiful product.
22 January 2024
Love this bag
Love this bag! Beautiful and such luxurious leather. Fantastic service and super quick delivery😀.
20 January 2024
Lovely bag
Lovely bag which I had been looking at for some time. Was able to order online and collect at the store the next day. The girl in the store was very pleasant and helpful.
19 January 2024
I contacted the shop about a Christmas…
I contacted the shop about a Christmas present that I wanted to purchase prior to it closing for the day. The sales person kindly delivered the item to my home on her way home. I find the sales team friendly and very helpful.
23 December 2023
Open communication
Open communication. Excellent customer service. Seeing your wife's face on Christmas Day and thinking "yeah, I nailed that one!"
11 December 2023
The young lady was very…
The young lady was very helpful,pleasant and nothing was to much trouble to her. Thank you
14 December 2023
Great service and advice from everyone…
Great service and advice from everyone in the TY team. This made choosing the style, colour and size easy. And a wonderful experience. I love my bamboo silk skirt. It will be a classic in my wardrobe for years to come.
29 November 2023
I have visited and purchased in your…
I have visited and purchased in your shop many times over a number of years and found the members of your team extremely friendly, knowledgeable and kind. Always a pleasure to pop in and not necessarily buying.
6 December 2023
Exquisite
The Alice bag arrived on time and beautifully wrapped. But that was nothing compared to the beauty of the bag! Soft, buttery leather with great attention to detail. Love everything about it!
2 December 2023
How easy it was to see the offers.
How easy it was to see the offers.
How friendly and helpful the staff were as iI ordered one colour and my daughter said mum wouldn't like that colour and she rang up and it was changed .
25 November 2023
Getting one of your bags with 50%…
Getting one of your bags with 50% discount made it so much more affordable
22 November 2023
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