Taylor Emmet Reviews 

263
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professional and efficient approach of the team. Many appreciate the staff's helpfulness, knowledge, and proactive communication, which made complex processes feel smooth and supported. Reviewers frequently mention prompt responses to queries and timely updates, ensuring they felt well-informed throughout their interactions. However, some customers also noted issues with communication and responsiveness. A few people reported significant delays in receiving updates or responses to their enquiries, sometimes waiting weeks. Others felt the company was not customer-focused, describing experiences where they found the process unhelpful, obstructive, or rude when seeking assistance.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, efficient, and... See more

Service

Users describe positive interactions with service, often highlighting professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting the quick, communicative, and helpful... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the promptness and... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers reporting pleasant and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Sally Winter at Taylor Emmet highly enough. We were under immense pressure to complete our purchase on incredibly short notice, and Sally handled it brilliantly. Her communicatio... See more

Company replied

Rated 5 out of 5 stars

A very professional and efficient service by Sally Todd and Elise at Taylor & Emmet. They were always very prompt at replying to phone calls and emails. Effectively chased our buyers solicitor when t... See more

Company replied

Rated 5 out of 5 stars

If I could give more than 5 stars I would!...Sarah Gaunt and her team...in particular Bronya Blake were absolutely fantastic!!. Bronya was always easy to contact and always responded to queries prom... See more

Company replied

Rated 5 out of 5 stars

Taylor and Emmet, and especially Sarah Gaunt, gave us excellent service. They patiently helped us to negotiate the complexities of buying a house , losing an house and then buying again. They were ext... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Lawyer
  6. Personal Injury Attorney

Written by the company

Taylor Emmet has served people and businesses for more than 150 years and is the largest independent firm in the Sheffield City Region. Built on long-lasting relationships, Taylor Emmet is a trusted firm with a reputation for being approachable, experienced, and able to get the job done. Experts in their field, Taylor Emmet, provide legal services for both businesses and individuals and boast more than 120 legal professionals. The firm has been trusted for generations, which is down to delivering the highest quality legal advice in a timely, honest, and efficient way.


Contact info

4.2

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(263)

77 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible

Terrible. Wld never use this firm again . I'll be more specific.. probate . If you have a case to fight then I wld not recommend this lot.
This was in 2023 . . I still can't see my last review on here.

2 April 2025
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Hello ,

If you would care to contact us we would really like to look into it further for you info@tayloremmet.co.uk or visit http://www.tayloremmet.co.uk/index.php/contact-us

Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Excellent Service

Excellent service from Philippa Newbould and her colleagues at Taylor Emmet. The conveyancing team were professional throughout the sale of a property in the Peak District and were easy to contact and very quick to respond to any questions.
The client portal was easy to navigate. I would highly recommend TE and wouldn't hesitate to use them again.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

From Taylor emmett

Thank you for providing the requested documents and confirming your agreement to the proposed distribution of the estate. We have received your information and it has been noted on our file.

Please be assured that we will contact you again as soon as we are in a position to proceed with the distribution of the estate.

Kindly note that the distribution of the estate may take some time, as we are still awaiting responses from other beneficiaries and may need to address any queries they may have. We are working to progress matters as efficiently as possible, but we want to manage expectations that it could be some time before we can finalise the estate.

We appreciate your patience and co-operation throughout this process. The solicitor kindly sent us this again we/I have no expectations

6 March 2025
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Hello Penny,

If you would care to contact us we would really like to look into it further for you info@tayloremmet.co.uk or visit http://www.tayloremmet.co.uk/index.php/contact-us

Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Simply amazing service!!

Words cannot describe how good the team at Taylor Emmet are! From start to finish, their helpfulness knows no bounds, and I have never known any other solicitor to be as fast and as proactive! A huge thanks to Stacey Baxter, Ruth Miss and Elsa Russell, who just made the whole purchase process so easy! Thank you so much and I will definitely be using your services again! I would highly recommend!!

14 February 2025
Unprompted review
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Reply from Taylor Emmet

Good afternoon Russell, thank you so much for taking the time to leave us an excellent 5 Star review.
Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Taylor & Emmet have always been helpful…

Taylor & Emmet have always been helpful and professional when dealing with them especially when selling my mothers house. Many thanks to Clair and the team also Emma & Kealy

12 February 2025
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Russell, thank you so much for taking the time to leave us an excellent 5 Star review.
Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Review for Philippa Newbould

Review for Philippa Newbould

I had the pleasure of working with Philippa Newbould as my conveyancer, and I cannot recommend her highly enough. Her work is consistently excellent, executed with remarkable speed while ensuring that clients are informed throughout the entire process. Philippa's integrity and dedication to her work are the primary reasons I have relied on her services twice. I would not hesitate to engage her services again. She truly is an invaluable asset to the company, and I wish more professionals approached their work with the same level of commitment and transparency. I wholeheartedly give her a five-star rating.

Winston Murray

4 February 2025
Unprompted review
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Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us an excellent 5 Star review.
Thank you,
Taylor Emmet

Rated 5 out of 5 stars

Amazing service from Claire Dibb

Amazing service from Claire Dibb. Helped us through all the sales process and excellent responses and timely. Went the extra mile and can’t thank her enough. Fully recommend.

25 November 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning Mark, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review.

Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

Best solicitor out there!

After my previous solicitor dropped my purchase of at a flat at the last minute, Stacey kindly took the purchase on for me. From start to finish she has guided me through the whole process, which at times was extremely stressful and never ending.
I felt she always wanted the best for me & always there. Even for me to rant when things were taking longer than expected. She kept me informed all the time of where we were up to and always responded quickly and professionally.
She is an asset to Taylor Emmet and I would highly recommend her and her team for all their hard work and effort they put in. I can't thank them enough :)

4 November 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review for Stacey.
Regards,
Taylor Emmet

Rated 5 out of 5 stars

I would like to thanks The solicito Nicola Barnes and Sharon Stringfellon and Jane Topham

I would like to thanks The solicitor, Nicola Barnes and Sharon Stringfellow and Jane Topham and also Taylor Emmeet Four All why they did for me this people I’ve been really comfortable and trustable to work with them specially Nicola and Sharon they are the best. They make for me to work very easy. I don’t know how it can make it without them. All the best wishes for all, and thank you very very much together in the future.

21 October 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review.
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

5 star service look no further

Look no further than Stacey Baxter and her team for your conveyancing needs ..from the very first conversation when she said “we will look after you every step of the way”and they did absolutely superb everything explained nothing too much trouble totally professional would highly recommend thank you so much

4 October 2024
Unprompted review
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Reply from Taylor Emmet

Good afternoon Tim, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Stacey and her team.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Would highly recommend this solicitor

Taylor Emmet dealt with my late husband’s estate very professionally, with a friendly and empathetic approach during a very difficult time.

18 October 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Rowena, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review.
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

We used Taylor & Emmet to sell our home…

We used Taylor & Emmet to sell our home & to buy our new one , everything was straight forward , we were kept up to date with everything we needed to know at all times , we wouldn't hesitate to use Taylor & Emmet again.

12 March 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Diane, it is great to hear such positive feedback.
Thank you so much for taking the time to leave us a 5 Star review.
Many thanks,
Taylor Emmet

Rated 5 out of 5 stars

My go to solicitors

Taylor Emmet has help us with 2 residential property purchases, as well as the lease on a commercial property. Both Sally and Bryony have been professional throughout the processes with timely correspondence and thorough understanding of our needs. Their family law solicitors have also had a good reputation in town, and the services have been recommended by many.

1 October 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Sally, Bryony and their team.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Great service for house purchase

Really pleased with the service we received from Sarah, Bronya and the team. The team were quick to respond to our enquiries and kept us informed throughout the process. Thank you for helping the purchase go smoothly!

28 August 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Emily, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

We have just used Taylor Emmett for our…

We have just used Taylor Emmett for our house sale and purchase of our new property in Wales.
All went very smooth on our sale had a few issues on our purchase but all was dealt with very well
Big shout out to Ellena and Bronya who dealt with everything promptly and efficiently

13 September 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Jo, thank you so much for taking the time to leave us a 5 Star review. It is great to hear such positive feedback.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Brilliant experience with Taylor Emmet

Brilliant experience with Taylor Emmet

We made an offer on our dream house and were in within 2 months of appointing Sarah Gaunt.

The team were very thorough and good at communicating.

29 August 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good afternoon Ellie, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Sarah and her team.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Highly recommended

I had a personal issue that needed to be reviewed and checked very carefully. A lady called Corinna was appointed from day one to help me, and the service she provided from that day, up to and including finally settling the matter for me, was faultless.

I was kept advised of progress throughout, with constant updates, advise, and guidance available, as and when it was needed.

On the odd occasion when I needed to speak to her, and she was not available, I would receive a call-back after leaving a message.

Overall I received a first class service and could not have expected anything better. Highly recommended.

14 July 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Corinna and her team.
Kind regards,
Taylor Emmet

Rated 5 out of 5 stars

Great conveyancers

We instructed Taylor Emmets as our solicitors for a house sale. They were friendly, helpful, and quick to respond throughout. Particular mention for Ellena Brown who was a brilliant contact - she got back to us super quickly and nothing was too much trouble. She really made the selling process, especially in those crucial final weeks, as smooth as it could be and supported us every step of the way. Wouldn't hesitate to instruct Taylor Emmet again.

12 July 2024
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning, thank you so much for taking the time to leave us a 5 Star review. We will pass on your excellent feedback to Ellena and her team at Dronfield.
Kind regards,
Taylor Emmet

Rated 2 out of 5 stars

I would not recommend this law firm to vulnerable families!

Absolutely Rubbish and I am very disappointed in them! Their solicitor who too me on as her client; showed bias towards the Child Social Worker who took me to court without my knowledge and consent. She failed to fully appreciate or understand the situation in which; I was in nor did she understand or empathise with the fact she were dealing with a vulnerable client.

This law firm did not get my family the outcome it deserved, leaving me to find another Solicitor (I had to go through at least 2 more law firms to find this solicitor), all the while my very young children at the time were going through a lot of distress, while watching me being humiliated in front of other parents, because of the decisions of Dina Martin then headteacher of the primary Academy/School, who kept communication with this social worker, helping him make an even bigger mess of my case and; further affecting my relationship with my children to the detriment of their well being.

Very little was done to rectify any mistakes and bad decisions made in my case; leaving me to go through their company complaints procedure, while under the stress of finding another solicitor. There was no show of emotional intelligence by the firm or their solicitor; towards the amount of emotional stress I was in as a vulnerable adult at the time I was their client.

The solicitor was in constant contact with social worker in question without my knowledge and consent.

This is a ridiculously expensive law firm for the poor services it offered me; I was treated like I was being "difficult"; without any appreciation for what my family was going through at the time.

Absolutely appalling! The solicitor who was given my case was at the beck and call of the Social Worker, who took the case to the Family courts under unwarranted child protection proceedings, without my knowledge and consent; and while attempting forced removal of my children out in public and through the domestic violence staff/volunteers he had assigned to me (2009 t0 2015).

If I recollect correctly this law firm ended up representing the Child Social Services (now Child Safeguarding Sheffield) when I found myself a new law firm for representation in the Family Courts (please note the FAMILY COURTS not the CRIMINAL COURTS).

19 July 2023
Unprompted review
Taylor Emmet logo

Reply from Taylor Emmet

Good morning ,
Thank you for the feedback on your recent experience of Taylor Emmet. We do pride ourselves on our high customer satisfaction rate.

If you would care to contact us and provide a little more detail we would really like to look into it further for you info@tayloremmet.co.uk or visit http://www.tayloremmet.co.uk/index.php/contact-us

Thank you,
Taylor Emmet

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