Tax Hive Reviews 1,577

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 436 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's expertise, professionalism, and helpfulness. Customers found the service to be excellent, with many appreciating the streamlined operations and the ease of the process, which made complex topics understandable and even enjoyable. The company is frequently praised for providing valuable insights and strategic tax planning that goes beyond basic tax preparation, offering significant savings and support for business owners. However, some people were dissatisfied with the customer service, mentioning difficulties in connecting with tax agents and slow response times, leading to a feeling of being unheard. These reviewers also experienced issues with generic advice, missed deadlines, and a lack of consistent contact, which resulted in a disappointing overall experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their knowledge, professionalism, and... See more

Service

People report positive experiences with service, often highlighting the kind, fast expertise and... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful, knowledgeable, and... See more

User experience

Clients share positive opinions on user experience, with many finding the process of submitting taxes and... See more

Value for money

Consumers generally express satisfaction with the value for money, often highlighting significant savings and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kind and fast expertise, in a nutshell. Actually made the process of submitting taxes and laying out a tax strategy enjoyable. Completely changed how I think about taxes, and looking forward to cont... See more

Company replied

Rated 5 out of 5 stars

It's clear that they really care about their clients and their success. The details and resources that is poured into the workshops and tools is beyond anything I've experienced. As a growing... See more

Company replied

Rated 5 out of 5 stars

If you are looking for top tier tax strategy, we would highly recommend Adam Allen at Tax Hive. We discussed 2026 tax planning & left feeling much more confident. He made complex topics easy to unders... See more

Company replied

Rated 5 out of 5 stars

Sometimes when you sign up for things to help you in your business you are always cautiously optimistic. I can't say enough about how positive my experience has been with Tax Hive, syndicate marketing... See more

Company replied


Company details

  1. Tax Consultant
  2. Accountant
  3. Accounting Firm
  4. Bookkeeping Service
  5. Tax Advisor
  6. Tax Preparation

Written by the company

Tax Hive is a Kevin O'Leary company helping business owners maximize tax savings with expert guidance, accuracy, & help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Tax Hive has impressed me with how…

Tax Hive has impressed me with how streamlined every service and department is. The contact between customer support, my account manager and my online account is instant and updates come through much faster than I anticipated. Very smooth operation, easy to use, and easy to get help and questions answered.

20 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Cloe! We're thrilled to hear that you had such a positive experience with our services. Our team works hard to ensure everything runs smoothly, and it's great to know you found our support efficient and helpful. We appreciate your feedback!

Rated 5 out of 5 stars

We highly recommend using Tax Hive for business and personal returns.

We highly recommend using Tax Hive to help with your business and personal returns. Customer service quickly answers the phones, our advisor Cherelle was quick to reply to emails and call us when we needed to expedite the process, and Monique quickly got the returns done. After they sent a draft of the return, we found one more deduction we left out, they quickly made the edit for us and didn’t make us feel bad about the extra work we caused.

18 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for your fantastic feedback! We're thrilled to hear that Cherelle and Monique provided you with prompt and helpful service. Our team strives to make the tax process as smooth as possible, and we appreciate your recognition of their efforts. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Erik was super helpful today in helping…

Erik was super helpful today in helping me figure out my next steps and getting together meetings to plan my taxes. Looking forward to continuing with Tax Hive!

18 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Chet! We're thrilled to hear that Erik provided you with the support you needed. We're excited to help you with your tax planning and look forward to continuing our journey together. Your satisfaction means a lot to us!

Rated 5 out of 5 stars

Great service so far!

17 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Carla! We're thrilled to hear you're enjoying our service. We strive to provide the best experience possible and appreciate your feedback. Looking forward to continuing to support you!

Rated 5 out of 5 stars

Very quick and painless

17 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for your fantastic feedback, Christopher! We're thrilled to hear you had a quick and easy experience with us. Your satisfaction is our priority, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great communication

Great communication

16 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Judson! We’re thrilled to hear that you appreciated our communication. Looking forward to assisting you again!

Rated 5 out of 5 stars

Leigh was nice and thorough to work…

Leigh was nice and thorough to work with regarding on-boarding. I look forward to speaking with the other team members

13 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Shannon! We're thrilled to hear that you had a great experience with Leigh. Our team is dedicated to providing excellent service, and we look forward to supporting you further as you engage with everyone. Welcome aboard!

Rated 5 out of 5 stars

Five star service

Five star service, always there when needed and fast workers!!!

11 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for the fantastic feedback, Sean! We’re thrilled to hear you’ve experienced our quick, reliable service. We appreciate your support!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Five Stars All the Way

⭐️⭐️⭐️⭐️⭐️ Five Stars All the Way

Working with Tax Hive has genuinely been a pleasure. Preparing taxes isn’t something most people look forward to, yet this experience was smooth, clear, and even enjoyable. Their team demonstrates real competence and confidence in tax law, and I felt well-supported every step of the way knowing my taxes were being handled thoughtfully and accurately.

Cherrel is wonderful to work with—consistently attentive, responsive, and genuinely invested in answering my questions and addressing my needs. Her professionalism and care made the entire process feel easy and reassuring.

I’m thoroughly impressed with Tax Hive and confidently give them five stars across the board. This is a team you can trust, and I look forward to working with them again year after year. 🌟

10 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for your fantastic review, Trayce! We're thrilled to hear you had such a positive experience with our team, especially with Cherelle. Your trust means a lot to us, and we look forward to assisting you with your taxes again.

Rated 5 out of 5 stars

Mr Stone is very knowledgeable and very…

Mr Stone is very knowledgeable and very patient and listen to your concerns.

10 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for your kind words, John! We’re glad to hear that Stone provided you with the support and expertise you needed. We appreciate your feedback!

Rated 5 out of 5 stars

We will see new to the company.

9 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thanks for your positive feedback, Jason! We’re excited to have you on the team and look forward to supporting you as you settle in. If you have any questions or need assistance, feel free to reach out!

Rated 4 out of 5 stars

Update to my review of Dec 8 2025

Update 2/19/2026: Jeff @ TaxHive has been very helpful and responsive to my concerns; but I still haven't spoken to my new tax advisor and will update after I speak with them next month.

Update to my review of Dec 8 2025: Several months in, this has been a bad experience. My tax advisor never responded to any of my emails in spite of assuring me she would get me the answers and help i needed. I spoke with Devon who set me up with another advisor but it took 3 weeks to even get a phone call! After speaking with him a moment ago, I was informed no one sent him any of the emails I had previously sent Rachel and it will be another 3 weeks before I can speak with him again! TaxHive cares about getting and keeping your money, not customer service.

8 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Hi Marie, we’re truly sorry this has felt frustrating. That’s not the experience we want for anyone. Our team reached out to connect and better understand your concerns, but we haven’t been able to reach you yet. David spoke with you this week to review your planning, and part of the discussion was to allow some of the strategies to be completed before your next call so the conversation could be more productive. That said, we want to address how this has felt for you. We have earlier availability and would be happy to move your appointment up. Please feel free to contact us directly so we can coordinate a time that works for you. We appreciate the opportunity to work with you and would truly like to get this back on track.

Rated 5 out of 5 stars

Stone was very easy to talk with and…

Stone was very easy to talk with and explained things very well, making the planning process much easier to understand.

5 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Julia! We're thrilled to hear that Stone made the planning process clear and easy for you. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated!

Rated 5 out of 5 stars

Maya was excellent!

6 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you for the fantastic feedback! We're thrilled to hear that Maya provided excellent service. Our team strives to make every experience great, and we appreciate your recognition. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Easy to undestand format

Easy to undestand format. Friendly staff.

5 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Staci! We're glad to hear you found our format easy to understand and that our team made a positive impression. Your feedback means a lot to us, and we're here to help you with any future needs!

Rated 5 out of 5 stars

2026 Tax Planning

If you are looking for top tier tax strategy, we would highly recommend Adam Allen at Tax Hive. We discussed 2026 tax planning & left feeling much more confident. He made complex topics easy to understand & provided valuable insight.

5 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Amelia! We’re thrilled to hear that Adam was able to simplify complex topics and help you feel more confident about your tax planning. Your recommendation means a lot to us, and we’re here to support you as you prepare for the future!

Rated 5 out of 5 stars

They are quick and thorough.

4 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Harvey! We’re thrilled to hear you found our service quick and thorough. Your feedback motivates our team to continue delivering the best possible experience. We look forward to assisting you again!

Rated 5 out of 5 stars

Kind representatives

Kind representatives and made everything easy to understand.

4 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Leslie! We're thrilled to hear that our team made the process easy for you. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again!

Rated 5 out of 5 stars

It was fast and effective

4 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Saad! We're thrilled to hear you had a fast and effective experience with us. We aim to provide efficient service, and your feedback motivates us to keep up the good work. Looking forward to serving you again!

Rated 5 out of 5 stars

Easy and informative

Easy and informative

4 February 2026
Unprompted review
Tax Hive logo

Reply from Tax Hive

Thank you, Corey! We're glad you found your experience easy and informative. Our team is dedicated to providing clear and helpful service, and your feedback means a lot to us. We look forward to assisting you again!

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