Tax Defense Network Reviews 

625
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for providing reassuring support, clear explanations, and effective communication throughout stressful tax processes. People appreciate the dedicated tax professionals who work diligently to achieve positive outcomes and bring peace of mind. However, some reviewers noted issues with inconsistent communication, unhelpful consultants, and a lack of resolution regarding their tax debts. A few people also mentioned unexpected fees and ongoing financial difficulties despite paying for professional assistance. Some customers felt unsupported as their cases dragged on without proper updates or satisfactory results from their assigned representatives.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable in resolving tax issues,... See more

Service

Reviewers highlight positive aspects of service, noting that people experienced great communication,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were knowledgeable,... See more

Response time

People report positive experiences with response time, noting that reviewers appreciated the prompt replies... See more

Payment

Reviewers mention negative feedback about payment, expressing frustration that despite paying for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Tax Defense Network helped me to get through a difficult financial period of my life where I had gotten sideways with the federal government with taxes. My only complaint is the app that is used for c... See more

Company replied

Rated 5 out of 5 stars

Tax defense network was very professional. And was able to accomplish getting me locked into a reasonable payment plan. I highly recommend this company.Their team was very helpful. The team I worke... See more

Company replied

Rated 5 out of 5 stars

Our experience was successful. The whole team was very helpful and responded back asap. They kept us informed during the process. Our case was successfully because of a team that was committed, consis... See more

Company replied

Rated 5 out of 5 stars

Tax Defense Network did an amazing job for me! The assigned tax professional to my case was exceptional and always professional, very responsive and quick to complete things efficiently. I am extreme... See more

Company replied


Company details

  1. Tax Advisor
  2. also in
  3. Accounting Firm
  4. Financial Consultant

Written by the company

Tax Defense Network is a well-established tax resolution company that specializes in finding affordable solutions for state and federal tax problems. We are dedicated to helping our clients resolve their tax debt issues by providing exceptional customer service and transparent, affordable pricing. Our team of licensed tax professionals includes tax analysts, certified public accountants, enrolled agents, and tax attorneys. Since 2007, we’ve helped thousands of clients with setting up IRS payment plans, removing tax liens and levies, resolving back taxes, and filing late tax returns. To date, we have consulted on more than $18 billion in tax debt.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

625 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(625)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers …

My husband and myself hired this company over 8 weeks ago, or so, we had to send for paperwork from SSD, and after receiving it we mailed ALL paperwork in, we were told they would mail it back, as I have no printer, well, they claimed we left out a firm, so I went and had it printed and filled it out again, and we have not heard nothing, I was moved to yet another person to handle it and she was supposed to call me yesterday, we we have not heard anything, the guy Nathen who originally signed us up, long behold his number is not in service, we were lied to, said they would be contacting IRS the week we signed up for help, well they did not contact IRS and now our bill is even higher, well will be going to the bank tomorrow morning to file Fraud, & try to get the 609 they’ve already taken out. I am totally upset, as we are POOR and can’t afford any of this let alone get scammed by Tax Defense as well, bad enough our wonderful government is scamming us! So we will be filing fraud against them in any way we can!! Totally unacceptable and disappointing to say the least! I do not recommend this company! Nothing but a run around!
Bonnie G

21 April 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

Bonnie, we appreciate you bringing these concerns to our attention, as it does not seem reflective of the type of service we aim to provide our clients.

You've been in communication with our team about this matter, but if you have any remaining questions or concerns, please contact us via email at tdncares@taxdefensenetwork.com for assistance.

Rated 5 out of 5 stars

Very good company to do business with

Very good company to do business with. I was hesitant at first, but dealing with Pamela Simmons was a great experience. She was very efficient and proactive. Would use again if needed.

19 June 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're thrilled to hear you are satisfied with the outcome of your services! Thank you for taking a moment to rate your experience with our Tax Defense Network team.

Rated 5 out of 5 stars

Service

Service, staff, solution

17 June 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're happy to know we could reach a quick and positive resolution for your tax matters. Thank you for choosing Tax Defense Network!

Rated 5 out of 5 stars

Great service

Great service. Very helpful and informative. Attentive to my needs and questions

16 June 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're happy to hear you are satisfied with your service outcome. Thank you for your business and for taking a moment to review our services!

Rated 5 out of 5 stars

Awesome people with great results

Great company worked with me from the start until everything was settled. I would highly recommend them.

9 June 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

You guys are prompt

You guys are prompt, professional, and polished.
I am grateful.

3 June 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We are happy to have been your choice of tax specialists! Thank you for your business and this wonderful rating for our Tax Defense Network team.

Rated 5 out of 5 stars

Jamie was efficient and very kind

Jamie was efficient and very kind. He got me the results I needed

30 April 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We truly appreciate this stellar rating for our Tax Defense Network team. It's been a pleasure working with you to address your tax matters!

Rated 5 out of 5 stars

Great response always helpful.

Great response always helpful.

3 June 2025
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 5 out of 5 stars

Building hope in a stressful situation

Pamela Simmons was extrememly helpful thoruhg the entire process. As you can imagine, having to address tax debt is highly stressful and complicated. Pamela shared her own experience and gave so much hope to me when we first talked. I knew that there would be a light at the end of all of this because of her. Also, I found it very helpful that she explained each detail and gave the reasoning behind Tax Defense Networks process and the IRS process. Her explanation and care with answering all of my questions was extremely valuable to helping me stay clear headed. I am so grateful for your services and for Pamela!

28 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We appreciate you taking a moment to highlight your positive experience with our Tax Defense Network team! Thank you for your business and this incredible feedback.

Rated 5 out of 5 stars

Kat Morton was exceptionally helpful

Kat Morton was exceptionally helpful. She handled our issues effectively and efficiently and was so pleasant to work with. She put my worries to rest and reassured me things would work out.

28 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're thrilled to hear your representative made this such a positive experience for you! Thank you for taking a moment to highlight your experience with our Tax Defense Network team.

Rated 1 out of 5 stars

Absolutely would not recommend these…

Absolutely would not recommend these people, we have waited months for them to take our case before the irs and keep sending document after document and they keep asking for them over and over. Most of the time when you call you can't get ahold of anyone. I am very disappointed with the company.

21 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.

Our team takes your feedback very seriously and would be happy to speak with you about this matter further.

As we're unable to identify you based on the information provided, we'll ask that you contact our team at tdncares@taxdefensenetwork.com for further assistance.

We hope to hear from you!

Rated 4 out of 5 stars

Tax resolution

Although my experience took a long time, once Maybertine began working on my account it was resolved quickly. Maybertine was professional and patient in answering my questions.

1 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're happy to know our team provided you with such a reassuring and positive experience. It's been a pleasure working with you!

Rated 5 out of 5 stars

Great communication and very attentive…

Great communication and very attentive to my tax case

15 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We aim to provide exceptional services to each of clients and are happy to see this was the case during your time with us. Thank you for your business!

Rated 4 out of 5 stars

They worked well with me and getting my…

They worked well with me and getting my issues resolved

4 February 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're happy to hear we've lifted burden from your shoulders! Thank you for choosing our team to assist you with your tax matters.

Rated 1 out of 5 stars

These people are professional scammers

These people are professional scammers,good luck even getting someone on the phone after they set up your payments each month to them.You’re better off just trying to make a deal with the irs yourself because trust me it’s a waste of time and extra money to give away dealing with them.I usually don’t post much but I want to help someone not to throw away money.When you look at all the good reviews they’re written as soon as they sign up with them and within months they started posting negative reviews.Do not,I repeat DO NOT WAIST YOUR TIME OR MONEY WITH THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!

18 March 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

Firstly, our company will only ask our clients to review our company following the completion of their services. We want all of our clients' feedback to be an honest portrayal of their complete experiences with our team.

Regarding your own experience, we understand you are disappointed that the IRS has not accepted your desired resolution. However, we must stress that there are still options available to you, even if they seem less appealing. While we understand everyone would like to pay as little as possible, federal tax resolutions are largely determined by each taxpayer's financial circumstances and their ability to pay their tax debts. When the affordability exists, the taxpayer must be realistic about their options and the outcomes our team can provide them.

We are truly disappointed that this outcome has impacted your perception of our services and our team's willingness to assist you.

You've had an opportunity to speak with our team about this matter, but if you would like to discuss this further, you may contact us at tdncares@taxdefensenetwork.com for assistance.

Rated 1 out of 5 stars

Unfortunately they don’t deserve even 1…

Unfortunately they don’t deserve even 1 start. They are the most pathetic team ever experienced. Took $10,000 pretending to have inside knowledge of IRS and just before the deadline the coordinator disappeared but they continue to collect monthly payments.
How they are now trying to negotiate with me I believe Trustpilot is a complete scam and cover for the companies stealing money from consumers.

The insult from the intake person who was so kind during the initial consultation became a beast I have all the text messages exchanged to prove it. Both solution and staffs aren’t up to the challenge they use your problems to enrich themselves. So be well aware that they are never going to communicate with you in writing so you don’t have any proof!

11 December 2025
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

Gina, we're disappointed to hear you are dissatisfied with the level of service provided by our Tax Defense Network team. It sounds like your experience has fallen short of expectations and for this we are very sorry.

If you would like to discuss this matter with our team, you may contact us directly at tdncares@taxdefensenetwork.com for further assistance.

Rated 1 out of 5 stars

I fired these people and they kept…

I fired these people and they kept taking my money all I want is a refund for all the money I paid. I called them and they said their supervisor would call me back . If these people have to get approval to get fired that is crazy just please give my money back im about to loose everything I own . I told you I could not wait on this money you took please refund my money

8 May 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

Thank you for bringing these concerns to our attention as our team will be working to review and resolve these concerns as quickly as possible.

You can expect to hear from us very soon about this matter.

If you'd like to contact us directly, please do so by emailing us at tdncares@taxdefensenetwork.com.

Rated 5 out of 5 stars

Mabertine

Mabertine, was very professional, informative, courteous, prompt on communication, she explained everything in order for me to understand & was willing & ready to answer each question I had. Although my case has reached it's final step, she assured that she would still be here for me (for the next 30 days).

30 April 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We truly appreciate you taking a moment to highlight your experience with our Tax Defense Network team and are happy to have been your choice of tax resolution specialists!

Rated 5 out of 5 stars

I had a bit of a tax issue and didn’t…

I had a bit of a tax issue and didn’t know where to turn. I found the tax defense network and started working with Amanda Gilmore. From the start she was a no non sense get the information kinda person. But after spending a lot of time with back and forth emails she got me and my humor. Now, I’ve paid taxes for my whole life but many terms alluded me. She guided through making a P/L as well as a few other things. When I didn’t turn tho gs in quick enough she gave me an email nudge. All on all I’m pleased with my outcome and couldn’t have gotten there without Amanda.

30 April 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We're thrilled to hear our team made this such a positive experience for you! Thank you for taking a moment to highlight your service experience.

Rated 1 out of 5 stars

Worst compy I have ever worked with…

Worst compy I have ever worked with they left me exposed after paying them do my taxes.
And now the irs has put a lean on the house won't the take my
Social security from me leaving Penny less.

29 April 2026
Unprompted review
Tax Defense Network logo

Reply from Tax Defense Network

We are disappointed to hear your experience has fallen short of your expectations. It is our goal to provide exceptional and beneficial services to each of our clients.

Our team takes your feedback very seriously and would be happy to speak with you about this matter further.

As we're unable to identify you based on the information provided, we'll ask that you contact our team at tdncares@taxdefensenetwork.com for further assistance.

We hope to hear from you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look