Tattooudstyr Reviews 

Reply from Tattooudstyr

Sep 16, 2023

Mange tak for den samtale, vi havde, og for din anmeldelse. Selvom vi altid foretrækker gode anmeldelser, kan vi desværre ikke altid vælge dem, selvom vi yder god service. Det er ærgerligt, at du ikke gav os mulighed for at rette fejlen, inden du tildelte os 1 stjerne som den første. Normalt, når vi sender det forkerte produkt, kontakter kunden os. Vi har dog ikke modtaget nogen email, SMS'er, telefonopkald eller beskeder via nogen af vores sociale mediekanaler, eller webshop-chat fra dig.

Da vi endelig opdagede, at der var sket en fejl, tilbød vi dig at beholde det forkerte produkt og modtage det, du faktisk havde bestilt. Dette gjorde vi for at sikre, at du ville have en god oplevelse, og for at vise, at din oplevelse ikke afspejler vores normale standarder. Desværre ser det ud til, at det ikke var tilfredsstillende.

Vi gjorde vores bedste for at hjælpe med din ordre, der blev håndteret forkert, men det lykkedes os ikke.

Alt det bedste til dig.
Venlig hilsen
Tattooudstyr.dk

Engelsk:
Thank you very much for the conversation we had and for your review. Although we always prefer positive reviews, unfortunately, we cannot always choose them, even when we provide good service. It's unfortunate that you didn't give us the opportunity to correct the mistake before awarding us 1 star as the first step. Typically, when we send the wrong product, customers reach out to us. However, we haven't received any emails, SMS messages, phone calls, or messages on any of our social media channels from you.

When we finally realized there was an error, we offered to let you keep the incorrect product and receive the one you actually ordered. We did this to ensure you would have a good experience and to show that your experience did not reflect our usual standards. Unfortunately, it seems this was not satisfactory.

We did our best to assist with your incorrectly handled order, but it appears our efforts were in vain.

All the best to you.
Kind regards,
Tattooudstyr.dk