I didn’t choose Taskrabbit, it chose me! Purchased items from the Container Store for delivery to me. Items were delivered late next afternoon. I would have preferred the delivery person rang my... See more
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Review summary
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Reviews shaping this summary
My helpers were 10 out of 10, however planning, scheduling and customer service that went with that was lackluster. Initial Customer service was responsive but the minute it was looking difficult t... See more
The delivery person arrived at my condo building on time but did not seem to want to bring the delivery, which consisted of multiple heavy items up to my unit. This surprised me because I recall the T... See more
Company replied
Omari was absolutely fantastic during the whole process. Communication was great, both over text and in person. He is polite and considerate plus he knows what he’s doing and gets straight to work get... See more
Company details
About Taskrabbit Delivery (formally Dolly)
Written by the company
Taskrabbit Delivery (formerly Dolly) re-imagined big-and-bulky moving and logistics services to major retailers and consumers alike. With nationwide operations and millions of moves and deliveries completed, the platform accommodates specialized hauling and specific delivery types—including Room of Choice delivery for retail partners, final-mile store fulfillment, small business inventory transfers, and transport for oversized retail purchases.
How it works:
- Choose a service: Tell us when, where, and what you need help with—from just muscle to full moves and delivery.
- Get an upfront price: Skip the surprises and hidden fees. Feel confident knowing exactly what you're paying!
- Sit back & relax! Chat with your Helper and know exactly where your task is with real-time tracking.
For more information on Taskrabbit Delivery, or to book your next big-and-bulky move alongside your everyday household projects, visit www.taskrabbit.com/delivery or download the Taskrabbit and Taskrabbit Delivery app on iOS or book directly without download over the web app at book-delivery.taskrabbit.com.
Contact info
10800 Alpharetta HWY, STE 208-562, 30076-1467, Roswell, United States
- https://www.taskrabbit.com/delivery/support
- taskrabbit.com/delivery
4.0
Great
4K reviews
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The delivery guy was awesome!
4 September 2026
Scheduled time was 12.30-2.30
Scheduled time was 12.30-2.30. But actual delivery was at 6 pm due to multiple deliveries . It’s fine as driver kept informing status
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Disappointed
Delivery was scheduled between 11am-1 pm. Item did not get there until 5pm. Called customer service and they called the delivery person which did not answer their call.
28 August 2026
Reply from Taskrabbit Delivery (formally Dolly)
Hi,
We’re so sorry for this experience, your thoughts are extremely valuable to us as we continue to develop and improve our product. We'll be sure to pass on your feedback to our Product Team. If you need any assistance, please contact our team by navigating to help.tr.co and clicking "Contact Us".
Great delivery
1 September 2026
Fool me once!
Driver was courteous and friendly, however I'm baffled by the fact that only one person showed up to deliver 2 PAX Wardrobe, I had to assist him with getting them inside my home. Recruited help to get them upstairs. Additionally, if I did not step outside to inquire about my delivery I believe he would have left the items sitting in my driveway. Never again, I'll get a truck!
31 August 2026
Arrived quickly at my work. No issues!
Arrived quickly at my work and didn’t have extra packaging and was as expected from the store with no issues. Thank you!
1 September 2026
They broke 2 expensive tables
They broke 2 expensive tables
Damaged the communal hallway of the building and had to pay for that
Stay away from them!
4 September 2026
Damaged my Items
The delivery driver should not have been delivering furniture. My items were damaged during delivery - the table was face down in his truck, and they did not wrap it in a blanket when they brought it in. There were huge scratches all over it as a result. He even asked us if we could help bring up the table since he was by himself. We couldn’t, so he had to wait for a helper to arrive.
When I filed a claim for the damages to my table, I could only get $300, since that was the limit unless you purchased additional insurance, which was never offered to me.
My advice is to purchase extra insurance and do your research on the driver they assign to you. I did not know that Dolly was Taskrabbit when I purchased the table. Had I known, I would’ve been a lot more thorough in choosing the delivery driver.
28 October 2025
Very professional team !!!!
3 September 2026
Really careful with furniture
Really careful with furniture, making sure not hitting or scratching anything.
3 September 2026
Mattress delivery
I bought a mattress and had it delivered, set up, and had the old mattress removed. It went exactly as I needed it to. Thank you.
3 September 2026
Damaged my furniture
Damaged my furniture and have not replaced or reimbursed me for the damage.
3 September 2026
Omari was absolutely fantastic during…
Omari was absolutely fantastic during the whole process. Communication was great, both over text and in person. He is polite and considerate plus he knows what he’s doing and gets straight to work getting everything loaded. He and his teammate were careful with the furniture and boxes and nothing was damaged in the move. I absolutely recommend Omari to anyone needing moving help.
31 August 2026
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