Tamar Telecommunications Reviews 

2,230
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

No way to cancel or terminate services with Tamar, other than lengthy calls, yet you can sign up and pay in the blink of an eye!!

Company replied

Rated 5 out of 5 stars

Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... See more

Company replied

Rated 5 out of 5 stars

I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... See more

Company replied

Rated 5 out of 5 stars

Simple and efficient products. Great customer service. Have had a virtual phone number through Tamar Telcom for 8 years. It was easy to set up and has been totally reliable. Any queries I have had... See more

Company replied

Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(2,230)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic service for even better…

A fantastic service for even better price. Friendly, helpful staff explaining the options & getting all set up. Highly recommended 👌

31 July 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi Matthew, Its great to hear that you had a great experience getting setup with us, we do our very best to make becoming part of Tamar as simple, stress free and easy as possible. Good luck with your business, should you need any help with your account please don't hesitate to get in touch.
All the Best
David

Rated 5 out of 5 stars

Great service

Great service, website had clear options and excellent prices. A wide range of numbers available. I received a customer service call promptly, and the representative was incredibly friendly and helpful. Overall, a perfect experience from start to finish."

25 July 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Thank you for joining Tamar Telecommunications, Thank you for taking the time to give us your feedback, it is much appreciated. We hope our service can help your business grow, should you need anything we are a call or an email away.
Many thanks
David

Rated 5 out of 5 stars

Very happy with tech help

Iv had a virtual landline for a few years and changed to VOIP. I bought a suitable phone on Amazon and it was very difficult to set up. Tamar spent a lot of time trying to change settings and emailing back and forth to get it sorted. I’d consider myself good at tech stuff but this was too hard.

I have to say the time spent helping me and the patience from Aaron Wood in the Tech team was great. He resolved my issue after having to log manually into to update all settings and followed up with me constantly to ensure was all working.

Very happy with the service I have received.

16 July 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Robert
Thanks for the fantastic 5 stars, Glad that we were able get things sorted for you, I know Arron will appreciate the positive feedback from you.
All the best
David

Rated 5 out of 5 stars

Quick response.

Quick response.. very helpful 👍🏻 can’t fault them

3 July 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Terry
Thank you for joining Tamar, I hope all is well with your virtual number.
We appreciate the 5 star review, should you need anything please don't hesitate to get in touch.
Kind Regards David

Rated 1 out of 5 stars

Horrible

Horrible, will take more money from you bank and will surprise you.

20 May 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello, thank you for taking the time to leave us a review, Sorry for the experience that you have had, I do just want to address that when you contacted us to raise a concern we did immediately rectified the concern as well as ensuring that you we corrected any financial impact by crediting your account.
Kind Regards
David

Rated 5 out of 5 stars

Early days, but an absolute pleasure so far.

It's only been a couple of days, but so far so good! The standout feature of Tamar, and why I went with them, was the exemplary customer service. I admit that I had quite a few questions and was a little skeptical so called them directly on 3 or 4 occasions before going ahead. Every conversation was answered by someone promptly, politely and confidently - at no point was I made to feel like my questions were silly or inconvenient and there was absolutely no pressure to rush in to a purchase. I did a fair amount of research first and the price point for the service appears to be fairly on par with other companies, the product itself is broadly similar to most competitors but I was won over by the professionalism of the staff and ease of purchase/setup. 5 Stars from me, well done Tamar.

30 April 2025
Rated 3 out of 5 stars

Been using Tamar for abour 10 years…

Been using Tamar for abour 10 years with no problems. But...charges doubled in the past couple of months, I phoned to understand why and was told they sent me an email (which I didn't receive) signing me up to their loyalty program! Apparently it includes services I never requested. That's what you get for loyalty. They have taken me off their loyalty program and reverted back to old pricing. I must learn to be more disloyal in the future! No compensation was offered for last two months of overcharging btw.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Partner Portal Solution

Excellent service, and outstanding account management. We used their partner portal to manage multiple telephone numbers across multiple franchise partners. Great solution, really fit for purpose!

1 March 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Chandana at Tamar Communications, and she was absolutely fantastic! She was incredibly patient with all of my questions, no matter how many I had, and nothing was ever too much trouble for her. Her level of professionalism and helpfulness made the entire process smooth and stress-free. I truly appreciate how attentive and thorough she was in addressing my concerns. If you're looking for someone who goes above and beyond, I highly recommend Chandana at Tamar Communications

4 March 2025
Unprompted review

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