No way to cancel or terminate services with Tamar, other than lengthy calls, yet you can sign up and pay in the blink of an eye!!
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See what reviewers are saying
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... See more
Company replied
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... See more
Company replied
Simple and efficient products. Great customer service. Have had a virtual phone number through Tamar Telcom for 8 years. It was easy to set up and has been totally reliable. Any queries I have had... See more
Company replied
Company details
Information provided by various external sources
Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.
Contact info
19 Research Way, PL6 8BT, Plymouth, United Kingdom
- 0800 772 0000
- cs@tamartelecommunications.co.uk
- tamartelecommunications.co.uk
4.4
Excellent
2K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Not fit for purpose VOIP, Think twice
I don’t usually write negative reviews, but when a service directly impacts my business, it needs to be called out so others don’t make the same mistake.
In short: the VoIP phone system does not work reliably. On every single occasion, outbound calls have failed completely, the person receiving the call cannot hear us, and we cannot hear them. Inbound calls connect, but consistently drop after around 32 seconds.
Today alone, my business lost a genuine lead because of this issue. An anonymous caller rang, the call dropped after ~32 seconds, they called back, and it dropped again.. followed by complete silence. Because the caller withheld their number, I had no way to return the call using a working phone.
After several hours, the lead rang again. I tried to quickly explain the issue and ask for a contact number so I could call back on a reliable line. Before I could do so, the call dropped yet again. At that point, the opportunity was lost.
For a small business with a limited marketing budget, this is unacceptable. When leads finally come in, the phone system should be the one thing you can rely on. This one cannot be trusted.
I’ll be moving to another provider immediately.
I'm tech savvy and have no issues with the multiple other softwares I use in the business, my mobile phone line works absolutely fine too. I've called them to discuss this in the past to be told they would investigate. I've also checked the settings they asked me to. All in all a massive disappointment and you're better off just using your mobile number for business calls as it is far more professional than the line disconnecting, or not hearing one another.
17 December 2025
Unprompted review
Reply from Tamar Telecommunications
Good afternoon Mr Romero
I am sorry to hear that you have not had a good experience with our VoIP service, I appreciate your feedback, I can assure you that your experience is not what the vast majority of our customer experience, we would be more than willing to have our tech team continue to look in to the issues that you raised, sometimes further call examples or information are required to help with fault diagnostics. Unfortunately no telecoms service can be 100% guaranteed fault or failure free, not even a mobile service, we will always do our utmost to work with customers to resolve issues as quickly as possible.
Thank you for taking the time to leave your honest review.
Kind Regards
David
Customer Service Manager
Excellent Service
8 December 2025
Reply from Tamar Telecommunications
Hi Paul, thanks from all at Tamar for taking the time to provide a review, we are a small team who strive to deliver the best service we can, thank you
a simple easy process
1 December 2025
Reply from Tamar Telecommunications
Thank you for taking the time to feedback back and review us, providing a service that is straight forward, quick to set up and easy to use, and if ever there was an issue we are only a call or an email away.
Fantastic customer service
Fantastic customer service, particularly Jessica (sepcial mention) who helped me migrate my number from Flextel.
18 November 2025
Unprompted review
Reply from Tamar Telecommunications
Hello Jon, we appreciate you taking the time to leave us a review, I will pass this one on to Jessica, Thank you for bring your number to Tamar
Kind Regards
David
Simple and efficient
Simple and efficient products. Great customer service.
Have had a virtual phone number through Tamar Telcom for 8 years. It was easy to set up and has been totally reliable. Any queries I have had have been answered quickly and in a way that I could understand. Only leaving now as we are retiring. No hesitation to recommend.
21 November 2025
Unprompted review
Reply from Tamar Telecommunications
Thank you for your great feedback and for being apart of the Tamar family for so long enjoy your retirement
Kind Regards
David
asif was amazing I got my phone battery…
asif was amazing I got my phone battery changed so quickly very happy and definitely recommend. :))
14 November 2025
Unprompted review
Reply from Tamar Telecommunications
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Reply from Tamar Telecommunications
Hi Anne
Thank you for taking the time to rate our service, we aim to make joining Tamar as simple and easy as possible.
We are glad you chose for your business telecom needs.
All the best David
Very nice and very easy to set up
4 November 2025
Reply from Tamar Telecommunications
Hi Alexandre
Thank you for joining Tamar Telecom, we look forwards to support your business telecom needs
Thank you for the great 5 start feedback, should you need anything we are a call or an email away.
Our fantastic customer service team are available Monday to Friday 09:00 till 17:30 on 0800 772 0000 or hello@tamar.co.uk
Dinosaur to knowledgeable.!!!..
I'm a total dinosaur when it comes to any tech full stop. But I had a lovely lady who called me and followed up on my purchases, by the end I felt very comfortable and knowledgeable.
4 November 2025
Reply from Tamar Telecommunications
Hi Richard, thank you for the great feedback, I will be sure to pass this on to the colleague who contacted you, we do our best to make the setup as easy as possible but we are always here to help.
Kind regards David
Reply from Tamar Telecommunications
Hi Ratip
Thankyou for taking the time to provide a reviewed, its always great to hear about our new customers joining experiences, we are just a call or an email away should you need any help with the service
Thanks David
Reply from Tamar Telecommunications
Hi Andrew
All the team at Tamar really appreciate you taking the time to review our service, thanks for the 5 stars
Tsmart is a good shop to fix devices
Tsmart is a good shop to fix devices. They fixed my water damage laptop and I got my all data back
Thanks to tsmart
17 October 2025
Unprompted review
Reply from Tamar Telecommunications
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Real after sales care
The online process was easy, and the follow-up phone call showed real after sales care.
3 October 2025
Reply from Tamar Telecommunications
Hi Chris, Thank you for sharing your joining experience, we pride ourselves on making the experience of joining Tamar as easy and simple as possible and our setup call is there to make sure that you can get started with the number straight away and have any questions answered to ensure that you are getting the most of of the service for your business.
King Regards
David
Great price and easy to use
Great price for the service and was really easy to set up
1 September 2025
Reply from Tamar Telecommunications
Hi Elizabeth, just wanted to thank you for joining Tamar Telecommunications. We appreciate the 5 star review and feedback, Glad that the setup was so easy, we pride ourselves on an affordable easy to use service.
Kind regards David
Reply from Tamar Telecommunications
Hi Lee
Thanks for taking the time to leave us a 5 Star review, Quality, Reliable, Affordable and simple to setup and use is what we are all about.
If you have any questions about the service or the setup please get in touch hello@tamar.co.uk, 0800 772 0000
Kind Regards
David
A smooth and simple process
A smooth and simple process to set up a local number linked to a mobile number. When there was an issue, it was sorted quickly and correctly. I definitely recommend them.
1 September 2025
Reply from Tamar Telecommunications
Hi David, its great to hear your feedback, thank you for taking the time to leave us a review, I hope your new landline number serves your business will, we are always happy to help, so if you do needs us drop us an email or give us a call - hello@tamar.co.uk, 0800 772 0000
Top choice
Very easy quick setup service at a fair price, no hassle no additional charges or complications, great work. Many Thanks for the great service
4 September 2025
Reply from Tamar Telecommunications
Hello Sean, thank you for taking the time to lets us know how you got on joining Tamar Telecommunications, we try to pride ourselves on quality, simple, quick and reliable cost effective telecoms.
We appreciate the 5 Stars and the fantastic feedback.
Kind Regards
David
SGF Storage
As a new business expanding i was searching for a telecommunication company that is transparent , easy to set up without all the add on sales pitch if your looking for a easy set up for a new number for your business it took me just 5 minutes to set up on line and received a phone call soon after to ask if i am ok with the service to ensure i have had the number configured correctly.
4 September 2025
Reply from Tamar Telecommunications
Hello Stephen, thank you for the 5 Star Review, I will pass your feedback on to our whole team, Glad you had a great joining experience and thank you for choosing Tamar.
Kind Regards
David
Reply from Tamar Telecommunications
Hello Amal, thank you for the fantastic feedback, we strive to give a first class service when ever you need us.
Had an amazing service with smarty…
Had an amazing service with smarty fixed my iPhone 16pro battery and screen replaced, amazing work done. Quality parts
6 August 2025
Unprompted review
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