TallyMoneyReviews 

665
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers had a great experience with this company. Customers praise the ease of setting up an account and the user-friendly nature of the app, making managing money effortless and convenient. Many appreciate the quick transfer of funds and the excellent, fast customer service, with agents being helpful and responsive. The ability to hold and spend gold is seen as innovative and secure, offering protection from inflation and a welcome alternative to traditional banking. However, some people were dissatisfied with delays in account setup and fund transfers, particularly on weekends. A few other people also felt that there were hidden fees and issues with accessing their accounts, with some mentioning difficulties in getting timely support.

What people talk about most

Payment

People report ambiguous experiences with payment, with some finding the app easy to use for transfers and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the app easy to use,... See more

Price

Customers consistently note ambiguous experiences with price, with some expressing dissatisfaction over... See more

Application

Users describe positive interactions with the app, frequently highlighting its ease of use and intuitive... See more

Customer service

Reviewers highlight positive aspects of customer service, with many customers reporting excellent and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m interested in this way of banking but need to speak to someone wit( some important questions and unable to find a telephone number. I need to know fees and any hidden charges. How wou... See more

Company replied

Rated 4 out of 5 stars

I was a bit scared about trusting my finances to Tally Money but I found the cash many to do what it says on the can and the application was simple and quick. I received the Bank card quickly. I only... See more

Company replied

Rated 4 out of 5 stars

Only 4 stars because it took a while to actually get an account set up with Tally. However, from once it was up and running I have had no further problems. I like the idea of having my money in gold r... See more

Company replied

Rated 5 out of 5 stars

Having started my precious metals investing in 2019 the only thing missing was a convenient means of converting back to cash and being able to purchase goods. Along came TallyMoney, a current account... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Tally is the world’s first non-fiat currency to be issued into personal accounts.


Contact info

4.1

Great

TrustScore 4 out of 5

665 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(665)

87 reviews in the last 12 months

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Rated 1 out of 5 stars

Wanted to close my account

Wanted to close my account, can't access as have a new phone old one was destroyed unfortunately. Emailed customer services a number of times and no response. Start getting emails saying I'm getting charged for having the account - and I need to pay it to use the account, can't do anything about it as no access. Would have considered properly using this service now I'm reminded I had it however seems pretty much impossible to contact these guys.

28 February 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Mark, we completely understand how frustrating this must have been. We’re always working to improve our support, and we’ll soon have a new way to contact us directly from our website. If you ever want to give Tally another shot, we’d love to welcome you back!
– Team Tally

Rated 3 out of 5 stars

Assistance Please I’m an initial investor in an Indian…

I’m an initial investor in an Indian Gold Exploration Company founded by then David Catsoulis from Brisbane Australia.
I was promised year 2000 a great investment opportunity by David Catsoulis but unfortunately all I received in the constant change of company ownership and new directors very disappointed and shocked that D . Catsoulis a good friend from Churchie Private High School in east Brisbane assured me of transparency , integrity and financial success if I invested in his business. Well , over 25 years later tried to sell my 120,000 shares after constantly ringing and asking for assistance ( including Mr D . Catsoulis but all efforts were pointless NO RESPONSE!!
Now I see Tally Central Ltd is the company’s entity that I’m a shareholder of but unfortunately all I get are general meeting vote participation paperwork 😡
Dated 19/11/2024 .

Wow so helpful!!

The CEO & Founder Mr Cameron Parry has signed this statement to vote, all I ask Mr C . Parry is to email me an offer to buy my shares in Tallymoney please to finally see closure in my 25 year investment.

My name is Andrew Comino
My shares are in the name of
‘ Let’s Venture Ltd ‘
Please Mr C. Parry I finally need a long awaited QUARTER of A CENTURY
Resolution and liquidation of my investment in your company to move on with my life especially now that I’m 65 with little time left to enjoy my twilight years .
With respect and gratitude, I ask please for assistance.
God bless us all 🙏😊

Regards
Andrew Comino

19 February 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Andrew,

We’d be happy to help—just drop us an email at corporate@tallymoney.com, and we’ll assist with your queries.

-Team Tally

Rated 2 out of 5 stars

Tally is good if you want to invest in…

Tally is good if you want to invest in gold and hold it as the market goes up in time but transfers in and out of tally to your current account takes a very long time, I imagine if it was a state of emergency then never rely on tally for fast funds to your current account, you will be waiting a very long time even for the smallest amount let alone big amounts, it’s very unfortunate because I do like tally but this feature needs to be updated for the public to be able to gain access to their own funds as fast as possible, usually immediately after being sent but instead wait half a day, this is very bad and unprofessional, they will probably reply to this review stating they use the most top notch security for your funds, yes I understand that and appreciate that but why do I have to wait hours to receive my own money, I’ve learnt to try send money in their opening times and not when customer service is closed as you have to wait longer, not very happy with tally at all when I send money I would like it to be immediately there or a few mins later not half a day, I recently went trough this again and messaged the support team, I was then asked a load of questions about what is my intention with tally and why I have been withdrawing money from tally been as they are a savings account, I had to reply with tally offers this feature so why am I feeling hassled about this, they was holding my funds against me till I answered, I was getting very angry and mentioned to them I’ll report this for compensation due to my mental state being affected been as I was getting very angry, as soon as I mentioned this my funds was straight in my account, this hinted to me that they was holding my funds against me till I answered questions that I didn’t feel to comfortable with or necessary to ask, not good at all tally this is very unprofessional, send me my money!

17 February 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Kyle, we hear you loud and clear—waiting for your own money isn't fun, and we totally get why you'd want transfers to be instant. Here's the thing: moving money in and out of TallyMoney can take up to 2 working days because security is our top priority. Even if it's going to your named account, we carry out random checks to keep everything safe and sound. After all, what's the point of having secure savings if we don't protect them properly?

Now, about the questions—Tally is built for saving, but we know people need access to their funds too. Sometimes, we ask for a bit more info to make sure everything's running smoothly. We're not in the business of holding anyone's money hostage (that's more a big bank move, isn't it?). But we do need to stick to the rules to keep things safe and compliant.

We're always working on making things slicker while keeping security tight, so your feedback is valuable. If you ever need a hand, our team's here to help.

-Team Tally

Rated 2 out of 5 stars

This has been good so far and I enjoy…

This has been good so far and I enjoy the opportunity to hold something other than fiat currency.
But since they introduced a £3 min monthly fee to the 0.5% charge then I don't think it makes sense for the small investor.
A deposit of £1000 would have to grow by 3.6% just to cover the monthly fee let alone the upfront charges on the deposits.

5 February 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Peter, thanks for dropping your thoughts—we love hearing from savvy minds like yours! 💛

Last year alone, gold strutted its stuff with over 40% growth. Yep, 40%. And if we peek at the last decade, it’s averaged around 10% annually.

We get it—if you’re stacking smaller amounts, that fee feels like it’s flexing too hard. But here’s the thing: Tally isn’t just about “growing”—it’s about protecting. Unlike fiat money that shrinks faster than a cheap jumper in the wash, your tally holds strong. Inflation? Not today, thanks.

Appreciate you being part of the Tally crew. We’re always here if you fancy a chat or want to dive deeper.

-Team Tally

Rated 5 out of 5 stars

My experience of Tally Money has been…very good

My experience of Tally Money has been pretty good so far and I've been with them a few months. I did have an issue when my phone died and I had to download the app again to a new handset. I couldn't pass security because it was sending a code to the app on my old handset. It wasn't a quick fix. I rang the number at the back of my Tally Card and somebody called me back pretty quickly and was very helpful. Within a fortnight they had contacted me again saying I could now use the app on my new phone. It wasn't really too much hassle as I could access my money through the card and pay money into the account. Hopefully as the company evolves they will be able to resolve this issue a bit quicker, but access to the app can continue despite this if you have it downloaded to a couple of devices, which I recommend. Overall I'm very happy to keep some of my money away from mainstream banks and accumulating a decent amount of interest as the price of gold increases. Helpful that I can use my card abroad without lots of transaction charges!

5 February 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Heidi, thanks a ton for sharing your experience—and for sticking with us through the phone switch saga! 🚀

We’re glad our team had your back, though, and sorted things out, even if it took a little longer than ideal. Speeding up that process is definitely on our “to-improve” list as we grow.

Oh, and using your card abroad without those pesky fees? That’s the Tally flex we love to see. Thanks again for the feedback and for being part of the Tally crew. We’re here if you ever need anything!

- Team Tally

Rated 5 out of 5 stars

Easy way to buy gold

Recommended by a friend and so far, the app experience has been very good. Looking forward to see if my investment grows!!

21 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

It sounds like you’re off to a sparkling start, and we’re excited to see your savings grow, too. 🚀✨
-Team Tally

Rated 5 out of 5 stars

A great idea to keep your money in gold…

A great idea to keep your money in gold ad have the convenience of a debit card to spend it anywhere. Also good and seemless to use abroad.

20 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Thanks for the golden words, Jane! Here’s to more adventures, more savings, and less hassle. Rain or shine, your money’s always fine! 😉✨

-Team Tally

Rated 5 out of 5 stars

Easy to use and working very well for…

Easy to use and working very well for us.
Ease of telephone contact could improve.
Would, and have recommended to others.

20 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

We’re thrilled you’re finding it a breeze to save and spend smarter with us.

📞 While we’re always looking for ways to improve, don’t forget you can reach our team via email or in-app chat for speedy support too! ✨

📢 Did you know you can score a golden 200 tally (that’s 200mg of gold!) when you refer someone using your unique code from the app? 🤝 Even better, your mate will also earn 200 tally when they sign up. A win-win for both of you!

-Team Tally

Rated 5 out of 5 stars

A great way to invest in gold without…

A great way to invest in gold without any hassle. Plus you can use a debit card at home or abroad to withdraw cash without paying the typical cash advance costs

20 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

We’re all about giving your money that Midas touch, wherever you are. Keep shining! 💛
-Team Tally

Rated 5 out of 5 stars

Small enough to care and big enough to cope.

I don’t make financial recommendations normally but in this case I feel comfortable. I have used Tally now for over a year and they have been wonderful to deal with and the returns are great. Like a high street bank only better. Small enough to care and big enough to cope.

15 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Well, aren’t you a gem! 💛 Thanks for breaking your no-recommendations rule for us – we promise to keep earning it.

-Team Tally

Rated 5 out of 5 stars

Hugely Positive Banking Experience

Secure access though not overwhelmingly complex or time consuming; easy to track savings and trends and also to transfer funds if needed elsewhere - I have no hesitation in recommending Tally and wish I'd come on board earlier.

10 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Music to our ears! So glad you're enjoying TallyMoney. Thanks for the stellar feedback. 💛

-Team Tally

Rated 5 out of 5 stars

Love the simple sign-in process

Love the simple sign-in process and quick, clear presentation of my account activity.
And, while gold is gaining value, so is my balance - thanks Tally Money!

14 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

When your savings shine as bright as your review – thanks for choosing TallyMoney! 💛

-Team Tally

Rated 1 out of 5 stars

This company is NOT currently providing an acceptable banking service

This company is NOT currently providing an acceptable banking service. Effectively one is investing in a Physical Gold ETF, and can ultimately get one's investment liquidated into fiat money, but an actual ETF is a better and more secure way of doing this. The banking service is via the physical "Tally Card" (effectively a MasterCard debit card") and the phone app. However the Tally Card is frequently unusable. In theory it's a great way to get local currency overseas. On holiday in Kenya in August it did NOT work - ever. Referring issue to Tally they said it had been escalated with the card provider, but no feedback 6 months later. Couldn't pay hotel bills either though regular MC credit/debit cards all worked. Internet shopping SOMETIMES works but card is frequently declined by multiple internet outlets, typically with "BS" reasons eg "limit exceeded" though Support says it lacked 3DS features. Customer don't need technical BS from what passes for customer support. They need a card that works just like any other MasterCard ad the Tally card currently does NOT work. Unless and until it does work this is NOT a functional banking service and new customers should give it a wide berth.

21 August 2024
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Viv,

We’re sorry to hear about the trouble you’ve had with the TallyMoney Debit Mastercard. That’s not the experience we want for you, and we’d like to get to the bottom of this.

Could you provide your account details using Trustpilot’s form or just message us directly at support@tallymoney.com? This will help us investigate and sort things out for you as quickly as possible.

-Team Tally

Rated 5 out of 5 stars

TallyMoney is a reliable instant-access source of savings

TallyMoney offers savings determined in value by the spot price of allocated gold. In times of uncertainty, as inevitably arise with fiat currencies such as the pound sterling, this gives reassurance. It is not a dodgy 'investment' in 'paper gold' based upon rehypothecated physical gold.

The connection to Mastercard makes funds instantly accessible from cashpoints and for purchases from many retailers. Online bank transfers to and from an account are straightforward.

There is a monthly charge for stewardship of gold etc, but no charges for Mastercard use at home or abroad.

I have used this service since its inception.

I have no financial stake in the company. However, if it has a share flotation, I shall buy one.

13 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

From saving smarter to spending smoother, you’ve said it all. We’re beaming like a gold bar in the sun – thank you! 🌟

-Team Tally

Rated 5 out of 5 stars

Excellent product

Excellent product. Easy to follow, maintain and very informative. Couldn't be simpler and straightforward.

13 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Saving made simple? That’s what we’re here for! So glad you’re loving it. 💛

-Team Tally

Rated 5 out of 5 stars

TallyMoney has been a joy to discover

TallyMoney has been a joy to discover. Opening an account has been so easy to navigate and the App works like a dream. The “bank card” arrived earlier than expected, which was an added bonus. They are recognised and approved by the Financial Conduct Authority. I wouldn’t hesitate in recommending them.

10 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Wow, what a fabulous review! 🌟 We’re thrilled to hear you’ve had such a positive experience with TallyMoney. From the breezy account setup to the dream-like app performance (blushing now!), we aim to make your savings journey smooth and secure.

-Team Tally

Rated 4 out of 5 stars

Easy in parts, erratic in others.

Getting money in and out of the account via the bank is easy.

The debit card is erratic, sometimes it works as intended, sometimes it works only with PIN entry, and sometimes it is not accepted at all. This seems to be payee dependent only to a degree; sometimes it works as intended with a certain payee and sometimes a PIN is required for that same payee.

12 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Hi Charles, thanks for bringing this to our attention. That shouldn’t be happening – your TallyMoney Debit Mastercard is accepted at millions of locations worldwide.

Could you let us know the last time you experienced this issue? Feel free to email us at support@tallymoney.com, and we’ll look into it to keep things running smoothly for you. ✨

-Team Tally

Rated 4 out of 5 stars

On the whole the Tally app is easy to…

On the whole the Tally app is easy to use. It could be a little more user friendly. I am also disappointed that I cannot use my account via my PC.

13 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Thanks for your feedback, Angela! 🌟

We’re glad you find the app easy to use, though we hear you on making it even more user-friendly.

As for PC access – keep an eye on our marketing emails for updates, as exciting things could be on the horizon! 💛

-Team Tally

Rated 5 out of 5 stars

I've been with Tally for a while now…

I've been with Tally for a while now (over a year I think) aand I'm really pleased to have my savings installed with them!

13 January 2025
Unprompted review
TallyMoney logo

Reply from TallyMoney

Here’s to many more years of golden growth and financial peace of mind! 💛

-Team Tally

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