TagsforHope Reviews 500

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express satisfaction with the quality and value of the products, often highlighting the cute designs and the durability of items like collars and leashes. The mission of supporting animals in need is a significant factor for many, making purchases feel more meaningful. Reviewers frequently praise the customer service for being responsive, helpful, and friendly, often going above and beyond to resolve issues like address errors or combining orders. However, some customers also noted issues with delivery services, with packages not reaching their destination or being difficult to retrieve. There were also concerns about product quality, with some items fraying quickly or not performing as expected, such as martingale collars that dogs could still slip out of. A few people mentioned that customer support responses could be slow or unhelpful when dealing with product defects or exchange requests, leading to frustration and a reluctance to order again.

What people talk about most

Product

People report ambiguous experiences with product quality, with some reviewers expressing satisfaction with... See more

Order

Consumers find order experiences to be ambiguous, with many reviewers expressing frustration over not... See more

Quality

Customers had ambiguous experiences with product quality, with some reviewers expressing satisfaction, noting... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing significant disappointment... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with some reviewers praising quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been gifted one, and bought two collars from TagsforHope now. Absolutely love them - very good quality and value; easy to find correct fit and the designs are so so cute! Love that it supports rescue... See more

Rated 5 out of 5 stars

Just received my second order from them and I am so happy. Yes, it is a little more expensive, but , remember that part of it is to help animals in need and the quality is wayyyyy up there. I had to... See more

Rated 5 out of 5 stars

I wanted to surprise my granddaughter and best friend with a tag. Unfortunately I made a address error on both Orders. With only 1 email , my mistake was updated. And I received emails fro... See more

Rated 5 out of 5 stars

My story begins shortly before Black Friday. I initially ordered two Christmas collars for my pups and when I placed the order, it said "will ship by 12/2" but 12/2 came and went with no update. I... See more


Company details

  1. Pet Store

Written by the company

Hand-crafted pet accessories, designed to keep your pet safe & stylish. Customizable, durable, and backed by our famous warranty. Every purchase helps to feed, treat and rescue an animal in need.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

500 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The customer support person who helped…

The customer support person who helped me to exchange the collar I ordered for the correct size was so sweet and helpful. They made the experience so great and made me a loyal Tags for Hope customer!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

I have been looking for new collars for…

I have been looking for new collars for my dogs for several years & had visited the tags for hope several times trying to decide if I wanted to spend that much on a collar, especially since I needed three. I am very happy with my purchase. It did take the dogs a few days to get used to the thicker collar. The collars look great & are holding up well.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing. Simply put.

Amazing designs, with lots of variety and some customization. The service was also great when we accidentally ordered the wrong size. Quick shipping. Honestly don't have a single negative thing to say.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

I just love the license ID tags

I just love the license ID tags. They are super cute and made well to last a long time. I've gotten them for our prior pets, my sister's dog, our 2 dogs and the cat we just found and adopted.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

TagsforHope Number One Choice

TagsforHope collars, leads and harnesses are extremely well made in addition to being absolutely adorable. The extensive selection of patterns makes it fun for you and your dog. Our Schnoodle, Charlie, is acquiring quite the collection. TagsforHope quality, selection and stellar customer service makes it my number one choice!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to order and delivery was…

It was easy to order and delivery was quicker than expected.
The designs are amazing and give lots of different styles to choose from. The quality of craftsmanship is second-to-none.
We are extremely happy with our purchases (twice now over three years, for two separate dogs we have rescued)
So the fact that the company supports animal welfare, made these purchases a month-brainer!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a collar, I'd tag, harness and leash!

I purchased a collar, harness, id tag and leash. The collar fits my Doodle perfectly, the id tag is well made, and I love the added touches of her picture on it! I love the length of the leash. The Pooh design is adorable. Great boxing, and communication on shipping. I have recommended your TagsforHope to many dog lovers!

20 March 2025
Unprompted review
Rated 4 out of 5 stars

Love the Swat Team tag

Love the product; I bought a tag. My 3rd tag. The only issue I have is the online order sysyem can be a bit confusing until you've done it a few times. It might be a bit more user friendly. When you enter information, it doesn't always show up right away.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and will Purchase More!

The collars and leashes we received for our 2 English Springer Spaniels and 2 dachshunds were outstanding. The quality is excellent and the designs fit their personalities. The ID tags for each of them are very cute. Even our veterinarian commented on the quality of the product. We especially like that proceeds from sales go to help homeless pets. A little more expensive but we believe the quality of the products will far out last the ones we have bought from big box pet stores.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Dog tags made to last

Always pleased with the durability of the tags. My dogs take them through vigorous tests while running in the bush or swimming. Have only lost one over the years and I’m pretty sure was due to kids playing with the dogs collar in the water.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

TagsforHope is a very compassionate and…

TagsforHope is a very compassionate and customer satisfaction company. I have been ordering from them for at least 3 years now. They have quality merchandise and back it up. If something is wrong, they will do everything to correct it to your satisfaction. I have never had a problem replacing what I ordered. I highly recommend their merchandise. You may feel it’s a little pricey, but well worth it. I will continue to order from them in the future.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Great product, kind staff

I ordered a tag for my pup, Halo when he was a year old, and it lasted for 6 1/2 years. Then it kept falling off. I saved my order number, and the staff was so kind, and replaced it at no charge. I also ordered a new one for my new pup, Keegan. Both tags look great, and this company is excellent@

21 January 2025
Unprompted review

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