My experience was great with taelor boutique, if I had questions about the delivery service or items they was able to answer me in a timely manner. also the Material and quality of there items... See more
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Paid for next working day delivery on Saturday 30/05/2026. It is now 20:49 Thursday 04/06/2026 evening so no post due now. Still no delivery… paid an extra £12 for next day. Emailed them this morning... See more
Shipping time was reasonable. The item purchased is exactly what I have been looking for, and I will purchase more.
Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Yo... See more
Company details
Written by the company
At Taelor Boutique, we believe that looking good and feeling good go hand in hand. We are a black-owned and UK-based online store that specialises in providing high-quality durags, bonnets, and other accessories that are designed to help you upgrade your style and improve your hair health. Our mission is to empower our customers to look and feel their best, by providing them with products that are not only stylish and trendy, but also functional and comfortable. At Taelor Boutique, we are committed to providing exceptional customer service and satisfaction. We believe in transparency and honesty, which is why we always strive to deliver on our promises and exceed our customers' expectations. We are dedicated to supporting our customers on their hair care journey. Join us today and experience the Taelor Boutique difference for yourself!
Contact info
United Kingdom
- 07821528918
- info@taelorboutique.com
- taelorboutique.com
3.3
Average
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Great product!
21 September 2023
Unprompted review
Reply from Taelor Boutique
Thank you so much for the positive feedback, Plamen! We're delighted to hear that you're enjoying our product. If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out. We appreciate your support!
Great products 👍🏾
First and foremost I would like to thank the customer service team for being very responsive to email inquiries. I had some shipping inquiries and an associate of Taelor boutique helped me figure out where my package was and it went pretty well. The products I ordered came in a very neat package, no rips and tears anywhere and the packaging they came in was nicely designed 👍🏾. Would definitely recommend them to anyone who is looking to purchase any hair accessory products from them, I know I will!
28 August 2023
Reply from Taelor Boutique
Wow, thank you so much for your fantastic feedback, Rukuman! We're ecstatic to hear that our customer service team was able to assist you promptly and efficiently with your shipping inquiries. It's great to know that your products arrived in excellent condition and that you appreciated the packaging design.
Your recommendation means a lot to us, and we're excited to be your go-to for hair accessory products. If you ever have more questions or if there's anything else we can help you with, don't hesitate to reach out. We truly appreciate your support!
Nonetheless a Worthy Business
I love Taelor Boutique! I understand that it gets busy here so I’m not pissed off about my second order with them. However I will say I’m saddened a bit. I purchased the red durag with the black lining, and the color was more of a burgundy, not like the picture displayed. I was also disappointed in the shipping time it took a little longer than advertised. I’m keeping the durag because I’m sure my husband will love it. Buy the knotted turbans they are super soft!
27 August 2023
Reply from Taelor Boutique
Thank you so much for sharing your feedback, Desiree! We genuinely appreciate your support.
We're sorry to hear that the color of the red durag didn't quite match the picture, and we apologize for any disappointment caused. We'll make sure to look into this to improve our product descriptions. As for the shipping time, we apologize for any inconvenience and appreciate your patience.
On a brighter note, we're glad you're keeping the durag for your husband!
Thanks again for your understanding and for being a part of Taelor Boutique! If you have any further questions or need assistance, feel free to reach out.
Product is great. Shopping experience not so great
Durags are of decent quality. Colors are very vibrant!
My only problem was my order took quite a while to ship, and even longer to get to my doorstep. Contacting customer support was also inconvenient because of the long wait for a reply.
28 August 2023
Reply from Taelor Boutique
Hello Tay! Thank you for sharing your experience, and we sincerely apologize for any inconvenience you faced with the shipping time and customer support response.
We understand that waiting longer than expected can be frustrating, and we're genuinely sorry for any delay. Your feedback is valuable to us, and we'll be reviewing our processes to improve our shipping times and response efficiency.
If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out directly. We appreciate your understanding and are committed to making your future experiences smoother.
Did a great job communicating with me…
Did a great job communicating with me when I was having issues with delivery.
28 August 2023
I Still Haven’t Received My Package 📦 I…
I Still Haven’t Received My Package 📦 I Usually Get My Package Fast But This Time It Is Taking Too Long. What is Going On
10 August 2023
Shipping takes too long
Takes longer then expected for delivery. Product is always great.. very expensive though.
9 August 2023
Best Durag site on Earth!
Best Durag site on Earth!
Professionals Support System,
High Quality Durags, Fast Shipments.
31 July 2023
Awesome overall
The products came fast were in good condition and great quality, would definitely recommend.
30 July 2023
Best place to get custom durags
29 June 2023
delivery date on website is misleading
i am trusting that the durags will be good as they came well reccomended. i just felt misled by the '2 day shipping' claim. on your website, only to be told it would takw 10-12 business days via email 🙄.. just tell be honest with the delivery timing so it doesnt cause mishaps as it did for me.
29 June 2023
Shipping took way too long
15 June 2023
Not walking the talk
Last time you cancelled order and refunded money for ordered DURAG. This time સિલ્ક yellow Durag ordered is still not delivered and you are asking FEEDBACK ? Means your system is not fullproof. Your software has problem doesn't give you correct information in time. Now when are you delivering my Durag as I require for my film shooting !
29 May 2023
ordered a bonnet on may 25th it’s june…
ordered a bonnet on may 25th it’s june 10th and it hasn’t even been shipped to usps yet
26 May 2023
customer service was amazing
customer service was amazing! and really helpful with helping me figure out my questions on my shipment.
4 June 2023
I did not recieve my full order
I did not recieve my full order. I only recieve 2 of the 3 items i ordered.
30 May 2023
I have yet to receive my products in a…
I have yet to receive my products in a month no tracking number no nothing
11 May 2023
Great communication & quality!
13 May 2023
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