Tack N Rider Reviews 85

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

As a first time customer, the staff was extremely knowledgeable and helpful. All my questions were answered and I made a well informed purchase. And this was all accomplished on the telephone.

Rated 5 out of 5 stars

Fast shipping and a nice web site Students and instructors agree, these headsets are a game changer for lessons. Over ear is piece is secure and comfortable, even when wearing a helmet. Two way r... See more

Rated 5 out of 5 stars

I was looking for something really simple to do my own home repair of a vintage rear limb jumping boot. I needed a simple 15 mm rectangular “D ring“ as a keeper for a strap. I was looking for such ite... See more

Rated 5 out of 5 stars

Buying a dressage snaffle bridle, 2 different returns, no hassle…quick and easy, finally got the one I wanted. Other shops I have had to do formal credit card return/recharge each time. Good customer... See more

Company details

  1. Equestrian Store

Written by the company

The Finest Equestrian Store in USA. From the best selection of equestrian equipment to expert fitting/advise, we have it all. Whether you are looking for a helmet, airbag vest, boots, riding breeches, shirts, tack, we are your # 1 source. We ship most in-stock orders the same business day. Kismet, Samshield, Dada Sport, Freejump, KASK, Charles Owen, eQuick, Bieman, Stubben, Herm Sprenger, Tucci, Secchiari, Flex On, VRTACK, Schockemoehle Sports, Fenwick,


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

They had a copy of my previous order

They had a copy of my previous order, so I was able to get the same size, which I greatly appreciated. They sent out my order with a slight delay, which I had asked for, since I was out of town. They have a great customer service, with a personal touch!

26 September 2024
Rated 1 out of 5 stars

Don't buy if you might have to return

Advertises free shipping but if you return an item (at your expense) they deduct shipping off your return so you get dinged both ways.
TL:DR their free shipping isn't really free.

9 September 2024
Unprompted review
Tack N Rider logo

Reply from Tack N Rider

Hi Amy,
We do offer Free Shipping, not Free Return Shipping. As a small business, we are unable to subsidize shipping. We hope you will continue to support small businesses.

Rated 5 out of 5 stars

Must have for dressage instruction

Fast shipping and a nice web site
Students and instructors agree, these headsets are a game changer for lessons. Over ear is piece is secure and comfortable, even when wearing a helmet. Two way range is great no issues in the dressage arena.

26 June 2024
Rated 5 out of 5 stars

They were responsive when I ordered…

They were responsive when I ordered something in a color that was out of stock - immediately texting me to inform me and to ask if I'd be ok with another color that was in stock and available for immediate shipment. I appreciate their reaching out rather than waiting a good while for the product.

26 March 2024

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