Had trouble using the website, so not a good start, at least they have a phone number which is a plus point, rang them and was dealt with by a very helpful young lady, the order then arrived next day.... See more
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Review summary
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Reviews shaping this summary
All items delivered promptly, some items were sent directly from the warehouse, it would have been useful to be informed of this in advance, as when the first package was opened there appeared to be s... See more
Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
Company details
- Irrigation Equipment Supplier
- Building Materials Supplier
- Hose Supplier
- Pipe Supplier
- Plumbing Supply Store
- Water Works Equipment Supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact Us
Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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Reply from T-mex Express
Thank you!
Reply from T-mex Express
“Thank you for your kind words! We’re glad you’re happy with the price, delivery, and service. We appreciate your support!” 😊
Always great service Thanks
18 November 2024
Reply from T-mex Express
“Thank you for your continued support! We truly appreciate it and are always happy to help!” 😊
Reply from T-mex Express
“Thank you! We’re glad you found the information clear and helpful. We appreciate your support!” 😊
The item I received eventually was just…
The item I received eventually was just as described and the complaints department were amazing. Yet again the courier used was appalling DHL will never be as good as the companies they work for refund for late delivery but the lies DHL come up with would be laughable if it wasn't for the problems they cause.when you pay for next day weekend its because that's what the job requires DHL will never ever understand customers requirements and penalties for delays
24 October 2024
Reply from T-mex Express
“Thank you for your feedback. We’re glad you were happy with the item and our complaints team’s support. We’re really sorry for the issues caused by the courier and understand your frustration.
Reply from T-mex Express
“Thank you for your wonderful feedback! We’re thrilled to hear you’re happy with the service, price, and delivery speed. We appreciate your support!” 😊
All good easy to deal with great service
21 October 2024
Reply from T-mex Express
“Thank you for your feedback! We’re glad to hear everything went smoothly and that you had a great experience. We appreciate your support!” 😊
Very good staff
28 October 2024
Reply from T-mex Express
“Thank you for your kind words! We’re thrilled to hear you had a positive experience with our staff. We truly appreciate your feedback!” 😊
Reply from T-mex Express
Thank you for your feedback! We’re glad to hear everything arrived on time and you’re satisfied with your purchase. 😊
What an excellent company
What an excellent company . They are a great help whenever they are called upon . Have never let me down and are a go to firm when I need anything fabricated . Can’t show how good this company is if there was 10 star rating they would be getting them hands down..
16 October 2024
Reply from T-mex Express
Thank you so much for your incredible feedback! We’re thrilled to hear we’ve consistently met your expectations. Your trust and support mean the world to us. If you ever need anything in the future, we’re always here to help!
Reply from T-mex Express
Thank you for your feedback! We’re happy to hear that you found the ordering process easy and that you were pleased with our range and delivery speed
Reply from T-mex Express
Thank you for your kind words! We’re so glad to hear you had a great experience with our team. We truly appreciate your support.
Thanks so much for sending my order so…
Thanks so much for sending my order so quickly.I really appreciate the phone call regarding the size of fittings and pipe,thanks once again for your great service, all the best john
9 October 2024
Reply from T-mex Express
Thanks John! We’re glad we could assist with your order and the fitting sizes. We truly appreciate your kind words and are happy to have been of help.
Exactly the product I was looking for…
Exactly the product I was looking for at a good price, shipping charges were a bit high, but probably would have been better value for a larger order.
3 October 2024
Great service with a speedy delivery …
Great service with a speedy delivery highly recommended.
25 September 2024
quick delivery
17 September 2024
Reply from T-mex Express
Thank you for your feedback! We’re glad to hear the part was correct and delivered on time. We’ll continue to work on improving our communication to ensure an even better experience next time
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