Amazing customer service via Whatsapp & on the phone. Assisted promptly when my parcel was delayed - DPDs fault, and when I was facing some fitment issues the rep on the phone was quick to understan... See more
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Review summary
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Great value for money, postage not too pricey, and delivered in good time. Products seem superb quality and defiantly great value for money. Packaged well and items all correct. Very happy with this... See more
T-Mex Express offer a great range of PVC Pipe fittings and products at a good price. Their service is second to none; the goods were dispatched in time and in full with no hassle. Hannah was quick to... See more
Was great finding a supplier close to where I was working.That stocked the pvc fittings i was looking for locally.Otherwise I would have gone to our regular supplier that is based in the north.And wou... See more
Company details
- Irrigation Equipment Supplier
- Building Materials Supplier
- Hose Supplier
- Pipe Supplier
- Plumbing Supply Store
- Water Works Equipment Supplier
About T-mex Express
Written by the company
At T-mex Express, we are more than just a business; we are a family united by a common passion for engineering and a dedication to providing top of the range engineering & irrigation products. Founded with the goal of delivering quality products at great prices and with lightning-fast delivery times.
T-mex is a proud family-owned and operated business. Our journey began with a shared dream to create a one-stop shop for engineering and irrigation products that are reliable, affordable, and readily accessible. Drawing upon our combined expertise in engineering and agriculture, we set out to offer you the best solutions available on the market.
Our mission is simple yet profound: To empower individuals, and business by providing them with the essential tools and equipment they need for engineering & irrigation projects. We believe that access to high-quality products should not come at a premium, and we are committed to making these resources accessible to everyone.
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Contact Us
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Contact info
Moat Farm, Green Lane, ME17 3ES, Maidstone, United Kingdom
- 01622470047
- sales@t-mex.co.uk
- t-mex.co.uk
4.7
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Appreciated the call back to ensure was…
Appreciated the call back to ensure was to my satisfaction
5 May 2026
Above and Beyond
Got what we wanted in good time. Were kind enough to combine two orders too to save us on delivery fees
30 April 2026
Brilliant service thank you
Brilliant service thank you, staff very responsive to email queries. Five stars!
5 May 2026
Great technical advice and prompt…
Great technical advice and prompt delivery. Great product
6 May 2026
Excellent Customer Focus
Parts i require have always been in stock, immediate dispatch, great delivery.
This is great customer service, so effortless.
27 April 2026
Great friendly and helpful service by…
Great friendly and helpful service by T-Mex as I’ve become accustomed to
8 April 2026
Reply from T-mex Express
We’re delighted to hear you’ve come to expect friendly and helpful service from us. We really appreciate your loyalty!
Excellent customer service and quality product
Customer service rapidly fixed an issue, due to a customer mistake.
Excellent rapid service and great quality product
18 April 2026
Unprompted review
Reply from T-mex Express
Thank you for your feedback! We’re glad our team could quickly resolve the issue for you. Always happy to help!
Reply from T-mex Express
Thank you! We’re pleased to hear you were happy with the fast delivery and quality 💪 We appreciate your support!
Reply from T-mex Express
Thank you for your feedback! We’re glad your order arrived correctly and promptly. We appreciate your support!
These guys are good yet sometimes they…
These guys are good yet sometimes they miss opportunity to raise customer service level. In my recent order I misunderstood the sizing criteria when selecting components. It was obvious from my order that I wanted to join all of the components together yet I missed that the valves had spigot connections (which is unusual in other pipework standards) Therefore I wasn’t able to complete my project efficiently
27 March 2026
Reply from T-mex Express
Thank you for your feedback. We’re pleased to hear you rate us positively overall, but we appreciate the point you’ve raised.
We do try to provide as much product detail as possible, including connection types, as specifications can vary across different systems and standards. That said, we understand how this could be missed and how it impacted your project.
We’re always happy to help check compatibility before ordering, and we’ll take your feedback on board as we continue to improve our service.
Great local supplier
Wide range of stock and very quick turnaround on our orders. Glad I found a great local supplier where we can order online and collect very quickly as everything we do seems to be last minute and T-Mex have come through for us each time
5 March 2026
Amazing customer service and awesome…
Amazing customer service and awesome availability of parts
Would certainly recommend this company to anybody
3 March 2026
Outstanding service and I would highly recommend them.
I started using this company a few months ago after finding they stocked a Viking Johnson part I needed. I hadn’t heard of them before, but their prices were very reasonable so I gave them a try.
Since then I’ve continued buying from them and the service has been excellent. I’m not the most technically minded person, so on a few occasions I’ve accidentally ordered the wrong item. Each time they’ve taken the time to call me, ask what I’m trying to do, and help make sure I get the correct product instead.
Because of the service and support they provide, they’ve now become our main source for purchasing parts.
Outstanding service and I would highly recommend them.
12 March 2026
Unprompted review
Delivered quickly
Delivered quickly, order notifications were timely. Product just as described
26 February 2026
Great service & rapid delivery 👍
25 February 2026
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