I have never had a problem with any of my frequent order. In conjunction with delivery company DPD, t-juice makes online purchasing pain free.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
T juice seems to have been around since like the dawn of vaping 😁 plus they are British. Mainly known in vaping for their very popular and well known Red astaire (cherry tunes) flavour. To this day m... See more
Been using Red Astaire ever since it's launch daily and it never lets me down. A consistent yet multilayed flavour I've never fallen out with. Delivery is prompt and efficient. Can definitely recom... See more
I placed an order for my preferred vape juice, yesterday afternoon. Today, well within a 24 hour time frame, I've received my order. Absolutely first class service, with excellent delivery by E... See more
Company details
Written by the company
T-Juice e-liquid is manufactured in the UK to give you a premium e-liquid for your e-cigarette. Our e-liquid will make your vaping exceptional.
Contact info
Unit 3-4 Severnside Trading Estate, Textilose Road, M17 1WA, Trafford Park, United Kingdom
- contact@t-juice.com
- t-juice.com
4.4
Excellent
191 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery.
24 February 2023
Always easy to order and fast delivery
28 December 2022
Very good service and delivered on time.
25 November 2022
Great delivery times and as always…
Great delivery times and as always great flavoured juice.
28 October 2022
Efficient and helpful
Always helpful and give advice for alternative products. Delivery very efficient.
14 September 2022
Even small hiccups can be resolved with great customer service
The buying and shipping process was as usual very quick. We then hit a little obstacle where the courier company either lost it or is just very busy even after having it for 7 days.
The reason for the 5 stars is due to the great customer experience I received from Kirstie. It took her only a few minutes to see the problem, cancel the order and create a new one that was delivered (different courier) the following day. We need more people like Kirstie at the end of the phone when you have an issue - many thanks
4 October 2022
T-Juice
Best premium UK e-liquid out there by a mile and trust me I’ve tried many different brands. Great service, quick delivery.
3 October 2022
Reply from T Juice
Good afternoon,
Thanks for taking the time to write us a review.
I have tried to call you and left you a message.
Please can you call me on 0330 024 2323 and ask for Adam.
Kind regards,
T-Juice.
Edit - I am glad that this has now been resolved. Adam.
Great service and product
20 September 2022
Order been marked as processing for…
Order been marked as processing for over a week. No response to emails and no one answers the phone.
6 September 2022
Unprompted review
Reply from T Juice
Good morning,
Thanks for taking the time to write us a review and I am sorry to hear of this.
Please be aware that we have recently purchased T-Juice and have been in a transition period.
We are now operational and you can call/email us where we will do our best to help.
I have sent you a link to complete as I have none of your details. If you can please do this for me when you can.
I look forward to speaking and resolving for you soon.
Kind regards,
T-Juice.
Worst online shopping experience ever
Worst online shopping experience ever! Do not buy here if youre not from the UK. Takes a week before they react to mails and when you complain they cancel the order without any notice or mail. Still waiting on refund. Wont answer the telephone so dont bother calling.
@reaction
So I gave them the info straight away...3 days in now, not a single response. Ill keep you updated...frankly not a lot of confidence. My guess is they only reply to make it look engaging and because my CC company filed a fraude complaint (since i didnt receive my goods and also didnt get a refund like they promised)
5 September 2022
Unprompted review
Reply from T Juice
Good morning,
Thanks for taking the time to write us a review and I am sorry to hear of this.
Please be aware that we have recently purchased T-Juice and have been in a transition period.
We are now operational and you can call/email us where we will do our best to help.
I have sent you a link to complete as I have none of your details. If you can please do this for me when you can.
I look forward to speaking and resolving for you soon.
Kind regards,
T-Juice.
Edit - Thanks for your details. It looks as though you have placed the order prior to us taking over as I am unable to locate anything in relation to your order. I have also checked our emails and no correspondence has been received. Please can you call me on 0330 024 2323 and ask for Adam.
T juice seems to have been around since…
T juice seems to have been around since like the dawn of vaping 😁 plus they are British. Mainly known in vaping for their very popular and well known Red astaire (cherry tunes) flavour. To this day my sister won't vape anything else 😂 my personal favourite is Jack the ripple (raspberry ice cream flavour) and their custards are good also and their new menthol range, if you're into menthol type vapes. Whenever I've ordered from them delivery has been fast and their prices are also good.
15 March 2021
Unprompted review
Fantastic company
One of the first juice companies i ever tried and of course it had to be red astaire, and to this day it is still a fantastic flavour.
Any orders turn up on time, packaged well and never disappoint.
All in all a great company with a flavour to suit everyone all day, everyday.
24 February 2021
Unprompted review
T-juice forever
I am lucky to try T-juice liquids and they are fantastic. They are liquids that I use daily and each flavor is something special. I thank T-Juice for all the support they have given me this past year and I hope I can continue to have confidence in them in my work of influencing and being able to reach more vapers. Continue with your excellent work and of course these delicious liquids. Thanks
24 February 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.