Synergy Dental Clinics Reviews 

3,466
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire team is exceptionally welcoming, friendly, and professional, which consistently helps nervous visitors feel completely at ease. Consumers also deeply appreciate the clear, detailed explanations provided during complex procedures, ensuring they feel fully informed and confident throughout their dental visits. Some reviewers were not happy with significantly delayed appointments, poor communication, and received inconsistent diagnoses regarding their required dental treatments. A small number of people also mentioned experiencing disappointing outcomes with specific procedures or feeling noticeably rushed during their brief consultations.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting welcoming receptionists and... See more

Service

Customers had positive experiences with service, often highlighting welcoming staff, knowledgeable dentists,... See more

Customer service

Reviewers mention positive feedback about customer_service, consistently highlighting very friendly staff and... See more

User experience

Users describe positive interactions with user_experience, highlighting that staff members are extremely... See more

Product

Reviewers highlight ambiguous aspects of product, with some consumers expressing immense satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive had an amazing experience with the birmingham surgery. Ive had constant contact from Aisha from the sales team, both pre and post treatment. My dentist,Mr Khan, explained the procedure in great de... See more

Rated 5 out of 5 stars

I attended due to a very sensitive tooth which had got worse progressively over the past few days.I was given an X-ray and advised that the pain was due to an exposed nerve. The dentist suggested th... See more

Rated 5 out of 5 stars

I am not the best at visiting dentists usually. I find it anxiety provoking. This experience is very different. From reception staff through to the dentist and his assistants, I found them all to be f... See more

Rated 5 out of 5 stars

I have gone through Invisalign treatment since last October. It has been an amazing experience and a special thank you to Dr Kashaf! I previously had Invisalign five years ago in Dubai which very near... See more


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Dental Implants Periodontist
  6. Teeth Whitening Service

Written by the company

Synergy is a leading Implants and Cosmetic, award-winning dental group in the north-west of England, boasting a plethora of bespoke cosmetic treatments. We use cutting-edge equipment and high-quality techniques, all of this while maintaining full transparency with costing and procedures. If you’re looking to straighten your teeth, replace or repair then you’re in luck. Free consultations for: Invisalign®, Dental Implants, Composite Bonding and Same Day Dental Implants. We are the highest provider of Straumann Dental Implant Solutions in the North-west of England, with over 4,000 dental implants placed in the last decade, with 100% success rate, when compared with other systems. Synergy is also a Diamond provider of Invisalign® Invisible Braces, with prices starting from £1,750 for 7 transparent Invisalign® aligners, teeth whitening and retainers. Covering most of the NW of England you’ll always find a dental clinic near you; Blackpool, Blackburn, Bolton, Bury, Chorley, Farnworth, Haslingden, Liverpool, Little Lever, Macclesfield, Oldham, Ormskirk, Preston, Birmingham, Burnley & Leyland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(3,466)

224 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

The receptionist are extremely polite and very friendly which makes a good experience for patients. They are very understanding of patients and treat everyone with respect. The dentist himself is such a lovely man. Very polite and whilst having an injection in my mouth so as to remove a tooth that was loose he kept asking if I was ok and if I was in any pain whilst removing the tooth . The dental practice is such a nice,friendly place and I will be recommending them to all my friends and family. Excellent service from both reception and dentist.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Best place to go

Nurses and receptionist were so lovely towards me and very knowledgeable from answering my questions, dentist was so clear and advised me on what I needed to know, now recommending this practice to my friends as I couldn’t of had a better experience.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Not a good experience in Bolton

I asked about the process of teeth whitening with Bilal and went with the Prestige kit. I asked what if you need more. And he said you can get as much as you need. Then after a year or so. You can buy top ups.

I used the three syringes in a couple of weeks. Not skimping as I was assured I could get more.
After speaking with reception - they were rude and said it doesn’t work like that. Despite my partner getting the same only a month prior!

I was then promised two lots of whitening gels would be available to collect. After driving 40 mins to get them, they werent available. A single substitute was given.
As a family that has spent £1000’s with Synergy. It feels like no one cares once you leave!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Isra and Rakesh

Had a great experience with Isra and Rakesh after some not so great experiences around fillings in the last couple of years. Both very pleasant and patient and made me feel at ease

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Went for an emergency root canal today

Went for an emergency root canal today. The dentist was fantastic. He made a terrifying experience manageable and put me at ease. He was friendly and spent time explaining everything to me. Very impressed.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid

Two years ago I went to Synergy Bury to have my front veneer replaced. From the start my experience was the worst. The 1st dentist filed down my original tooth, he caused such a mess off my mouth just doing the prep work he left my gums and lips black and swollen. I took pictures and shared and he advised I must have just had lip filler done. Which was certainly not the case. On my return he fitted my veneer, which didnt match my teeth and stuck out. It kept falling off too. I then complained and saw the head dentist. He replaced my veneer which was an improvement, but still wrong colour, this time too white and still wrong shape. The veneer kept falling out every few weeks to which i was charged everytime. This weakened the veneer next to. When this came out I returned and saw a female dentist who put it back twisted and then chipped a massive amount out. I spent a fortune with synergy who left my teeth in an appalling mess. I also started getting excessive bledding. I have now gone to another dentist who identified that they has left a ledge between my tooth and veneer which has caused gum disese and bone loss. I am now having to spend aother fortune with another dentist to fix their mess and neglect. I am appalled with their service and I would recommend all giving them a wide birth, if you value your teeth.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

INVISALIGN!!!!

I had a fantastic Invisalign experience with Dr. Kashif at Synergy Dental Bury. He was always professional, reassuring, and explained every step clearly. His attention to detail is unmatched and the whole process was super smooth, and I’m genuinely thrilled with my results so far! Highly recommend Dr. Kashif and the Bury Synergy Dental team!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Rude dismissive uncaring cold almost…

Rude dismissive uncaring cold almost psychotic attitude towards me. They have no sympathy or compassion towards what the patient is going through and I'm dreading the procedure. Sickos.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Invisalign

Recently just finished my Invisalign treatment with Dr. Zaman
He has been nothing but professional and helpful all the way though my treatment too make sure I get the perfect smile
He is always so good at relaying information to make sure your never in the dark about anything and it has been a pleasure getting too see his hard work pay off
Would definitely recommend synergy at haslingden all staff are amazing people and very helpful thank you for all your efforts I will continue to have treatment done there as always

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Misleading CBCT pricing

Misleading CBCT pricing – essential information disclosed only after enquiry.
I contacted this clinic to book a Dental CBCT / CT scan based on the price advertised on their website (£90–£99).
After making a direct enquiry, I was informed that this price does not include access to the scan files, and that receiving the DICOM files (which are essential for any treatment planning) increases the total cost to £250 per person.
This critical information is not clearly stated on the main service page, which makes the advertised price misleading for patients. A diagnostic scan has no practical value if the patient cannot access or use the results, and a reasonable consumer would expect the advertised price to reflect a usable medical output, not an incomplete service.
While the staff were polite and responsive, the pricing structure lacks transparency and only becomes clear after direct contact. In my view, all material conditions — especially exclusions and additional fees — should be clearly disclosed upfront so patients can make an informed decision.
I am sharing this review to help other patients understand exactly what to expect and to encourage clearer, more transparent communication.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Had my consultation and first…

Had my consultation and first appointment and for someone who is petrified of the dentist I actually cannot wait to back and get my forever smile finished!! My dentist he is so gentle and patient his assistant is just as lovely! ☺️

29 January 2026
Unprompted review

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