Everything went perfectly. The shipment was super fast, and the products are amazing. The moss is easy to use and gives great support to monsteras. The plant food for tropical plants is also amazi... See more
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I bought five different soil mixes (Fern, Syngonium, Universal, Ficus & Aroid). Before making the switch, my plants were doing quite okay (despite sitting in compact & hydrophobic soil). But a... See more
I placed and paid for an order on June 9. On June 15, DHL emailed me stating that the packaging was damaged and the parcel would be returned to the sender. DHL never delivered the goods to me... See more
Company replied
Absolutely top-quality soil. You can see and feel the difference straight away — well-balanced, airy, and clearly designed with plant health in mind. My plants responded immediately after repotting, w... See more
Company details
Written by the company
About Sybotanica ---Mission: Making Plants Happy. ---- Vision: Every plant lover knows what their plant needs. --- At Sybotanica, we help plant lovers in Europe make their houseplants happy! Yours too! --- We do that with 3 Unique things: 1. Our homemade, perfectly adapted SYBASoil for your specific plant! 2. The most complete and easy selection tool that matches plants with their best potting soil! 3. A people- & environment-conscious production method good for people and nature! Plants happy, people happy, us happy!
Contact info
Nieuwe Kade 20, 6827AB, Arnhem, Netherlands
- info@sybotanica.com
- sybotanica.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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I love the variety
I love the variety of different potting soils, and the support I received was excellent in choosing the right soil for different plants. Ordering and delivery were smooth and incredibly easy.
Thank you so much, I'll definitely order again!
Webshop was clear and easy to use
Webshop was clear and easy to use. Delivery to Finland was very quick, package was delivered to door! Products were as described and well packed. Recommend this shop!!
Great varety and carefully packed
Ordered soil and a few transparent growing pots. Everything arrived on time and very carefully packed. Happy with the variety of soil available and the detailed descriptions on their website. Can't wait to see how my monstera grows!
First and not last purchase
I’m very happy about my first purchase on Sybotanica, great quality soil, perfect pre and after sale customer care, perfect packaging and arrived right on time !
My Hoyas will found their ways on their brand new “home” . Thank you.
Package damaged twice
Package was damaged and sent back the first time. Second time also damaged but could be repackaged. Quick and helpful customer support.

Reply from Sybotanica
I was very impressed with my purchase.
I was very impressed with my purchase.
It came promptly.
Was very well packaged.
I reported some of my plants as really like the look of the specialist soil mixes that I bought.
I am planning to place another order today.
Very quick delivery and good products
Very quick delivery and good products
Exceptional
Exceptional! High-quality products, my plants quickly regained their vigor. Congratulations to you.
Great service and very fast delivery of…
Great service and very fast delivery of quality products! I don’t buy my house plant goods anywhere else.
Nice
IT was pleasing to Order the products on your Site. The shipment was really fast and i am in Love with the earth i ordered. I will remember this Store for upcomming restocks.
High quality
Nice Customer Service, quick shipping and most importantly very high quality products!! Definitely recommend!
Fantastic company
Fantastic company, great variety of products available and they are fantastic quality. Items were dispatched quickly. Will buy from this shop again
Sure
Sure. Make sure to get the right product for your needs because the site it itself does a poor job at marketing to first time buyers.
I ordered substrate from Sybotanica and…
I ordered substrate from Sybotanica and I am beyond satisfied! The quality is excellent, and you can really see the difference compared to regular mixes. It’s well structured, airy, and perfect for my plants. The packaging was very secure, and everything arrived quickly and in great condition.
I will definitely order again and highly recommend Sybotanica to anyone looking for high-quality plant substrate!
Great options
Great options, great delivery service and customer service and the free gift was a nice touch :) fast delivery and amazing product quality
Good value
Good value, quick delivery, has stock that is sometimes hard to find. For someone with a lot of plants that need special care, it's very useful.
Thank you for a first class service.
Thank you for a first class service.. very good quality planting pots,and a very fast delivery time.
Top quality
Top quality ! No more flies, or another insect 2 years of satisfaction !!
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