I was approached by their representative named Jonathan who was extremely good. He not only listened to my needs patiently but also was really helpful. He had good in-depth knowledge of the industry a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Daniel Williams the agent who called was very polite and patient. He answered my questions and didn’t mind going back through some details. Overall it was a pleasant call and some great assistance in... See more
Similar to some other people, we are having a very strange experience with them and it does feel like a scam. We went on their website and selected an energy supplier but a week later, no news from th... See more
The price that I have been offered online is more the half the cost of my current supplier… I am dubious as to whether it’s correct but have opted for a switch as it’s an offer I cannot afford to mi... See more
Company details
Written by the company
It's your choice!
Contact info
Ittria Ltd, Suite 4, Adam Ferguson House, Eskmills, EH21 7PB, Musselburough, United Kingdom
- andrew.gordon@ittria.co.uk
- switch-it.co.uk
I need to pay
9 December 2023
Unprompted review
Really helpful service
9 December 2023
Jonathan who spoke with me was very…
Jonathan who spoke with me was very articulate and clear when he explained to me the switch it to me. He was very helpful with everything I needed.
9 December 2023
Iv picked this company coz the payment…is good
Iv picked this company coz the payment amonth is good 4 gaz an electricity
7 December 2023
Brilliant service thank you
19 November 2023
Unprompted review
This company won’t reply to any of my…
This company won’t reply to any of my emails after weeks of waiting. They asked me to send photos of my meters, which I did, and now two weeks later I’ve received no reply! I’ve emailed back several times, including to the main “hello” email account but I get nothing back. I’ve fallen into some email blackhole!
This is so frustrating! Please someone at switch it contact me! My request number is 281231 -Andrew
14 November 2023
Unprompted review
Reply from Switch-It
Update from Switch-It: There was an issue matching Andrew’s meters, requiring additional photos, which unfortunately caused a delay. The switch was submitted to the supplier 14/11. Andrew was advised last week by email.
Please let us know if you require any further assistance.
Kind regards
Switch It
Dear Andrew,
Firstly apologies for the lack of contact. We are looking into why this has happened but more importantly we will get in touch in the morning to address your concern.
Kind regards,
Switch It
Really easy to use
10 November 2023
very helpful and easy to use the…
very helpful and easy to use the website to find the right supplier
9 November 2023
Very simple a and quick
Very simple a and quick, definitely recommend to other customers
9 November 2023
Simplicity of the process and having…
Simplicity of the process and having checked other comparison sites - this is the real deal.
9 November 2023
Great 👍......
8 November 2023
Thank you for support
3 November 2023
Definitely a fake email
Definitely a fake email. I’ve tried two and both have bounced back 7 times. Transferred my gas and electric to Rebel Energy not just gas as requested. No way to contact them. I don’t believe the 5 star reviews. I’m convinced this is a scam.
1 November 2023
Unprompted review
The monthly payments
The monthly payments, and how easy it was to get a quote and switch.
31 October 2023
Really quick easy
25 October 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.