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We bought a Concept Swiss iOS induction hob in 2018. After four years it went broke already. We have been trying to contact Concept Swiss for 6 months now!!! They have responded that they can arrange a repair but fail to follow-up every time. So we have a defective cooking hob now for half a year and still no idea if it is going to be fixed. Quite ridiculous, reason to advise never to buy Concept Swiss.
I have been dealing with Sam since 2003 with all my purchases and when it came to purchasing the latest Navitimer he was my go to guy, Friendly, Knowledgeable and always happy to go out of his way to help. If you're after a time piece whether its a Tag Heuer, Breitling or Hublot he's your man. 5 Stars allround
Would just like to thanks the whole helpful and friendly team at Swiss Concept and particularly to call out Stella who consistently kept us informed of Rolex deliveries, was endlessly patient and definitely went above and beyond to help my partner secure his dream watch. Can't recommend more highly.
I have been dealing with Swiss Concept (formerly Monards) for over 20 years. They provide outstanding client service and greet and recognise their long-standing customers by name when they enter the store. The staff that I started dealing with in the late 90s are all still there: Stephen (the owner), Desmond, Kellee, Mabel, Stella and Sam make you feel welcome and do great deals for their loyal clientelle.
Highly recommended.
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